SUMMARY:

• Results - driven Pega Lead System Architect with extensive experience in spearheading the architecture, design, development, implementation and testing of BPM solutions. Recognized leader, applying high-impact technical solutions to major business objectives with capabilities that transcend IT operation boundaries. Helping clients to transform their digital enterprise portfolios with high-end technical solutions. Adept at working with management to prioritize activities and achieve defined project objectives; able to effectively translate business requirements into specifications. Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous testing, QA, research, development and implementation of technologies.
• More than 7 years professional experience as a Developer, Team Leader, Architect and Presales Manager with deep experience on analysis, design, development, and team management. Focused on leading the development of technology projects in alignment with business, operational, functional requirements and helping clients to transform their digital enterprise portfolios.

TECHNICAL SKILLS:

Software Development and Web Programming

• Pega BPM
• HTML, CSS, JavaScript, jQuery
• Microsoft Bot Framework, Microsoft LUIS
• Ionic 3, SCSS, TypeScript, Nodejs, NPM
• Blockchain, Hyperledger Fabric, Golang, Hyperledger Composer
• Experience in using PRPC V 7.x/6.3/6.2/6.1 and V5.5.
• Designing the Class Structure and Data Model required for the PRPC Framework and Implementation.
• Experience in creating Flows, Flow Actions, UI rules.
• Worked on PRPC Integration Connectors to Connect with external systems using SOAP, HTTP etc…
• Experience in using other integrations components such as CMIS(Alfresco), etc
• Good understanding of crating Customer User Interface screens using Portals, Sections, UI rules like Grids, Tree Grids, Skins and other rules of PRPC UI.
• Involved in creating Custom rules which uses rule resolution, class hierarchy based on customer requirements
• Involved in creating Custom reports used by Managers, Business Analysts and other users
• Good Knowledge on Creating report rules using Report Definitions, List views, Summary Views
• Experience in PRPC Customer Process Manager Framework.
• Strong Knowledge on PRPC Security rules like PRPC Roles, Privileges and Access When.
• Involved in Implementing External Authentication and Authorization like LDAP and SSO.
• Developed Process Flows, Activities, HTML rules, Workbaskets, Rulesets and Custom Portals.
• Experience in using DCO tools like Application Profiler, Application Accelerator and Application Express
• Extensive knowledge on PRPC Case Management
• Expert in creating PRPC Reporting rules, User Interface rules.
• Extensively used Performance tools like PAL, Profiler, DB Tracer to measure the performance of PRPC applications.
• Good understanding of analyzing tools like System Management Application (SMA), Performance AnaLyzer (PAL), Remote tracing, Log Files, AES.
• Developed web based GUIs using HTML, XML, JavaScript, JQuery and CSS.
• Knowledge in RDBMS such as Oracle, MS-SQL Server and PGSQL.
• Worked on IAC and have knowledge on all the latest features of Pega 7. -
• Worked on Pega Survey Framework and developed CLF framework.
• Designed and demonstrated the prototype on AI Chatbot integrated with Pega 7 platform at Pega World 2017.
• Designed the private alexa skill which can be integrated with Pega 7 platform.

PROFESSIONAL EXPERIENCE:

Confidential -Sacramento, CA

Solution Architect / Pega Lead System Architect

Responsibilities:

• Developed and implemented complex Intranet application on Pega BPM.
• Conducted DCO sessions to transform the functional requirements into technical specifications.
• Introduced Pega as a powerful BPM tool and solved couple of complex business problems in less than 4 months.
• Coordinated across teams to ensure project deliverables comply with standards and best practices.
• Integrated with the downstream system and configured SSO to authenticate the users.
• Automated the complete reporting, audit, invoicing and payment into one single system.
• Assisted in providing training and reviews to establish and enforce architectural standards . OptumRx - Somerset, NJ Pega Lead System Architect
• Redesigned the existing process appeals process and provided architectural input to increase efficiency and optimize the entire Prior Authorization system.
• Estimated person hours, translated requirements into process flows, and translated business requirements into technology requirements.
• Reviewed code of team members to make sure maximum re-use of available components and Pega Best Practices are followed.
• Analyzed performance issues by checking alert logs, preflight reports, removed alerts by exposing properties.
• Deployed completed application to the testing and Production environment by making instances of Rule Products and importing files into the respective environment. American Express - Phoenix, AZ Pega Lead System Architect
• Developed the core foundation reusable layer.
• Maintained high customer satisfaction by ensuring project deliverables meet technical, functional and business specifications.
• Established PRPC coding, design standards, change request processes and other best practices to ensure successful delivery of project.
• Provided technical leadership to Pega teams, and created BPM and BRE applications using PRPC 7.
• Integrated the Pega application with multiple systems seamlessly using SOAP, REST, JMS.
• Coordinated with business owners to finalize designs and confirm requirements.
• Provided assistance to team on ensuring that deliverables meet business and architectural specifications.

Confidential

Pega Presales Architect

Responsibilities:

• Developed a core solution for automating the unit testing for a large customer.
• Developed advanced user interfaces using JQuery and other third party JS files.
• Presented sessions during client visits.
• Participated in providing estimations for multiple projects.
• Coordinated with global technology team to in corporate PRPC solution.
• Conducted multiple Pega training sessions across the organization on latest Pega enhancements like Guided Tours, HBase Integration, Hadoop Integration with PRPC, Text Analytics (Sentimental Analytics based on a Twitter Data). Agora Group - Hyderabad, India Pega Lead System Architect
• Participated in designing and development phases of project to facilitate delivery within stipulated time period.
• Provided assistance to team on ensuring that deliverables meet business and architectural specifications.
• Collaborated with other architects to integrate external systems and assisted in POC development activities.
• Provided assistance to junior staff on understanding and translating architectural requirements into detailed documented designs. Confidential - Hyderabad, India Pega Senior System Architect
• Assisted in developing and integrating application enhancements and ensuring high quality project deliverance across all stages of SDLC.
• Participated in code analysis and program testing activities.
• Provided training and guidance to junior developers, and analyzed and proposed enhancements to design patterns.
• Collaborated with SME and LSA to formulate solutions for enhancing business performance.
• Provided production support to troubleshoot and address post-release and deployment issues.