Senior Director Resume
SUMMARY:
- Technologist and Senior business executive with more than 20 years of outstanding results in enterprise software product development, Technology, IT and consulting; significant experience working at companies such as Confidential, Confidential, Confidential etc. Strategic thinker with strong focus on execution and delivery. Expert at building and leading high performance engineering teams to ship high quality software on time driving measurable business results while staying on leading edge of technology. Built software engineering processes and engineering excellence initiatives resulting in efficiencies and improved time to market while delivering quality software products on time and on budget.
- Experienced in developing platforms, applications, large scale mission critical enterprise software including Web, On - premise, Cloud (Public/Private/Hybrid). Good breadth in technology skills: Architecture, Java/J2EE stack, .NET, C/C++, Web Services (SOAP/REST), SOA, Cloud, SaaS/IaaS, IT Solutions, Enterprise Application Integrations, Big Data/Hadoop & Business Intelligence
- Business savvy, experienced in aligning software product/technology strategy to business strategy, engaging with senior business leaders/stakeholders. Effective manager & inspirational leader with excellent written/verbal communication skills. Experienced in managing global, multi-cultural teams with several years of managing Offshore Development Centers in India as Expat US Citizen
- Successfully led large teams, shipped several Version 1 Products on aggressive schedules at Confidential , Confidential , Confidential . Version 1 products include Windows Media Center, Visual Studio Team Foundation Server, Confidential TV Platform, Virtual Storage View
- Transformed Small Business Services and Added Value services teams at Confidential by significant organizational changes, talent upgrade, agile transformation and delivered high visible strategic initiatives/projects with improvements in NPS/CSAT
- Leveraged latest technologies like BigData, Hadoop, Angular JS etc. for business process optimization resulting in budget savings, customer experience & revenue growth. Reduced time to market for software by 66% reduction in cycle time.
- Turned around the Games division at Aristocrat and led the organization from getting 0% performance bonus to 150% consistently through transformational changes in People and Processes. Got promoted to Senior Director in one year.
- Member of Senior Leadership Bench at Confidential (High Potential Employee), Presented at Annual Company Meeting.
PROFESSIONAL EXPERIENCE:
Senior Director
Confidential
Tech Stack: Java/J2EE, Enterprise Service Bus, SOA, Micro Services, .NET, Analytics/B, Hadoop, Hive, Cloud, SaaS, Angular JS, Java Script, MVC, Machine Learning, ESB and Mobile Development.
Responsibilities:
- Successfully led the largest, high visible (at Exec Level) and strategic technology migration project from legacy eZP to strategic RUN HCM .NET platform resulting in 15% improvement in NPS (Net Promoter Score). Migrated ~145,000 clients with $2M investment resulting in multi-fold returns and exceeding client retention expectations.
- Reset & steered AVS Analytics product strategy, roadmap and team towards a new direction to drive more customer adoption, ROI, better user experience leveraging latest BigData technologies Hadoop, Hive & Angular JS, REST services.
- Delivered significant efficiencies in Garnishments Product Portfolio through automation thus improving profitability and integrating with payroll platforms to enable sales to target payroll clients hence setting business to grow from ~$65M to $200M.
- As part of “One SBS” strategy, led integration of Insurance, Retirement Suite into strategic RUN platform offering unified Payroll/HCM experience to Small Business Services Customers. Re-vamped the sales to service experience of Insurance Products to significantly reduce manual effort, reduce customer touch points and improve on-boarding time.
- Brought in significant organizational changes to turn around low performing teams to high performance through effective performance management, bringing leadership talent and additional competencies and driving execution excellence in delivery. Transformed the engineering teams from Waterfall/Iterative to Agile SDLC and drove maturity in Agility.
- Part of the strategy and led delivery of V1 release of Greenfield project for building PEO (Professional Employer Organization) on top of strategic Work Force Now (WFN) HCM platform built on J2EE stack
- Currently leading another strategic Confidential Initiative (Tax Engine Modernization). Played key role in putting together technical and delivery strategy and execution plan for Tax Engine Modernization built on top of J2EE based MasterTax system involving integrations with Money Movement Systems, External and Internal systems using Mule ESB and Micro services Architecture.
Senior Director
Confidential
Tech Stack: .NET, C/C++, J2EE, Analytics, SQL Server, Windows Azure/Cloud
Responsibilities:
- Turned around the games division, that delivers games for worldwide markets (US, AUS, NZ, Macau, APAC, Europe) built on a core Game Platform, through changes in Project Management, QA (People and Tools) and building organization capability with resulting improvements in two key metrics tracked by CEO and Board: On-time as measured by games delivered to casinos and Quality as measured by number of games returned from global authorized testing facilities. Led the games team towards getting 150% bonus from prior consecutive years of “Zero Bonus”
- Have led the systems organization in India through organic people growth and client growth from 250 to 300 casinos through product enhancements in Oasis 360 suite.
- Got promoted from Director to Senior Director in about a year because of results demonstrated.
Senior Development/Group Program Manager
Confidential
Responsibilities:
- Over a long career at Confidential spanning more than 12 years (both Redmond, US and India), grew from a Software Design Engineer in an IC role into Senior Management roles with significant experience in multiple disciplines including Development & Program Management.
- As Senior Manager, responsibilities included leading an engineering team and owning a portfolio of security platforms and mission critical enterprise applications to support various global Confidential business units.
SENIOR DEVELOPMENT MANAGER
Confidential
Responsibilities:
- Led the development and release of Version 1.0 of a high visibility, strategic initiative (Technical Experts Connection) to re-invigorate the Confidential Technical Communities ecosystem with resulting reduction of support costs and call volumes and improvements in CSAT and NSAT.
- Led the development and release of IT Authorize 1.0 which is next generation platform based on industry standards like RBAC and XML, providing authentication and authorization as a service (SaaS) to business applications by externalizing authorization and providing service in various domains across trust boundaries including on the Cloud using AD, ADFS, WCF, Fore Front Identify Manager and SQL Server in the technology Mix
SENIOR TECHNICAL PROGRAM MANAGER
Confidential, Redmond
Responsibilities:
- Led the design, architecture and delivery of Setup for all of Visual Studio 2005 Team System products including Team Foundation Server
- As program manager in Digital Media Division, Drove the Digital Video Broadcasting (DVB) feature and Electronic Program Guide for V1 of Windows Media Center. EPG is the first feature in Windows OS offered as a service and involved collaborating with business development, Legal, domestic and international EPG data partners for shipping V1 in US and Korea
- Managed an entire release of Media Center which was on a very tight schedule and shipped it in October 2004 including localization releases for Japan, France, UK, and Germany.
- Responsible for the design, driving development and project management for several functional areas in V1 of Confidential TV Platform including Broadcast Data, Electronic Program Guide, ATVEF (Interactive Television) and Digital Video Broadcasting
- Wrote a white paper that details the technical strategy for making TV Listings a platform to enable 3rd party applications and the business strategy needed for getting extensibility metadata rights from partners. This is a pioneering effort to create a market that didn’t exist in the industry yet.
SOFTWARE DESIGN ENGIEER
Confidential, Redmond
Responsibilities:
- Shipped Conditional Access feature in Version 1 of Web TV for Windows
- Shipped multiple features in different releases of Expedia including Fare Tracker Service, new Hotel Wizard and server consolidation
Engineering Manager
Confidential
Technical Stack: VMWare, ESX, .NET, MFC, C/C++, MMC, Web Services
Responsibilities:
- Developed and shipped a new product Virtual View 1.0 for enabling provisioning, managing Virtual Storage for VMWare infrastructure in a XIO Storage Area Network. Led the complete development on an aggressive schedule, product received great customer and analyst feedback
- Shipped several versions of ICON Manager including 1.1, 2.0, 2.1 and 3.0 focusing on ease of use of Magnitude storage platform and also reliability and performance to enable XIO solutions to enter the mid-range customer segment with large SAN configuration. ICON Manager’s successive releases got good customer feedback in the Industry. Made enhancements in engineering processes and talent acquisition to drive quality upstream and also increase talent/org capability.
Solution Consultant & Senior Project Manager
Confidential
Responsibilities:
- As a consultant provided solutions to few key Confidential Services clients like Confidential, Leatherman etc. to solve business problems using Confidential Technology stack including .NET, SharePoint, BizTalk technologies.
