PROFESSIONAL SUMMARY:

• 5.5 years of experience in Application Development and Support using Pega Rules Process Commander.
• Experience in versions 6.2 & 7.1 of Pega Rules Process Commander (PRPC).
• Worked on numerous BPMS projects on varied domains which include Banking & Financial Services, Insurance, Payment and Health Care.
• Actively worked on all phases of SDLC including requirements analysis, application design, development, testing & debugging.
• Exposure to full stack development projects as well as enhancements projects, and well experienced with development approaches involved in both.
• Experience working on DCO, Application Profiler and Application Accelerator.
• Exposure to PRPC concepts like Enterprise Class Structure, Rule Resolution, Case Management, Data Modelling and Data Pages (Thread & Node level).
• Experience working on PRPC rules such as Flows, Flow Actions, Smart Shapes, Data Transforms, Activities, Reporting, User Interface.
• Experience in Pega OOTB integration, Exceptional Handling in them and Data Mapping.
• Experience with Agents, Listeners and SMA (System Management Administration) Tool.
• Experience in Performance Tuning with the help of tools like Clipboard, Tracer, PAL, DB Tracer, PLA and Logs.
• Experience working in Pega framework CSR.
• Exposure to concepts of Access Management and Security through PRPC out of the box ARO, Pega Authentication & Authorization and Authentication using LDAP
• Experience with Rule Specialization and Circumstancing types, Routing.
• Have good hands on experience in Case Management.
• Experience with Pega Deployment.
• Experience working in Agile and Waterfall Project Implementation methodologies
• Research - oriented, individual contributor, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.
• Worked as a Pega team member for varied projects. Have also led few of the projects and represented development team. Worked as an offshore point of contact for the projects.
• Involved in the requirement gathering through DCO sessions and elaboration sessions.
• Developed and maintained technical design documents such as HLD and LLD and their continuous reviews with architects and LSA’s.
• Involved in design for Data Migration/Integration approach and implementation. Responsible for coordinating and resolving ETL/ESB Team queries with Pega team and vice-versa during requirement gathering and design phase
• Responsible for following the process assets like templates and checklists of the assigned modules. Also Made release and resource utilization plans for the modules
• Responsible for performing the review of the code developed by the module team members.
• Regularly guiding the team with the technical and design decisions to be implemented.
• Involved in playback sessions to the business architects for all the modules designed as part of making the understanding in sync. Also Involved in frequent client demos to ensure the fitness of the modules developed.
• Worked with QA team in creating test scenarios and test cases and successfully completion of their testing.
• Handled multiple enchantments and defect fixes and worked with Pega support on resolving the issues and deploying hotfixes.
• Complete handover of application to production support team and later supported the application as well as a served as SME of the application
• Involved in story demos for each story.
• Started the application from scratch with Involvement in requirement discussion sessions about the use cases with the onsite team.
• Appreciated for UI Designing by client when shown to Business users during development
• Handled offshore team.
• As a team lead and SME for the application worked on complete application support for the product and handled responsibilities like training teams for the product, interacting with business to carry out enhancements, drawing technical paths for teams for implementing enhancements and changes and providing solutions for the same.
• Closely worked with business and customers to resolve very high priority burning issues in the system.
• Participated in meetings with stakeholders, business managers, users to understand and document business requirements and functional specifications for the workflow.
• Coordinated with multiple teams to bring down the issues throughout the application support

TECHNICAL SKILLS:

Operating Systems: Windows 2000, XP,7

BPM software: Pega Rules Process Commander Pega PRPC 7.2, Pega PRPC 6.8

Languages: Java, SQL, PL/SQL

Web Technologies: HTML, JavaScript, JSP, XML, PEGA Rules Processor v6.8, v7.2, Connect-SOAP, Connect - Rest Web Services

Databases: Oracle 11g (SQL, PL/SQL), SQL Server

Application Servers: WebLogic 8.0.x, Tomcat

PROFESSIONAL EXPERIENCE:

Confidential

Pega Senior System Architect

Responsibilities:

• Automate Settlement Workflow (ASW) targets towards automating activities of Confidential ’s payment settlement process.
• Under this engagement we developed new features for existing ASW setup such as Interbank credit settlement, Variance settlement etc. Prior to this, settlement tasks were time consuming and would require lot of manual resolution effort to resolve.
• All related tasks were automated as part of this release and was integrated with the Primary system (SAM). Post implementation a user can now resolve almost 1000 cases smartly in short duration

Confidential

Pega Developer

Responsibilities:

• Account Data Compromise is a platform wherein Confidential offers its customers the capability to report fraudulent activities.
• This was an integration project where a front-end Business Process Management System named - ADC ORFR was integrated with existing Confidential ’s in-house ADC system.
• We developed all the front-end screens, activities, data modelling and mapping in line with existing system. It provides a broader view to Operation team for investigation and further processing.

Confidential

Development Lead

Responsibilities:

• Provide changes to help automate all manual paper based tasks in the settlement activities.
• This project will address the identified audit control issues associated with the current state and result in raising the level of operational maturity associated with the Settlement Application Management (SAM) application and its associated Global Settlement processes; Specifically, the requested functionality will provide for automation of all manual paper based tasks as noted in the business requirements specific to Internal ICA, Variance Alerts and TFO Count

Confidential

Developer

Responsibilities:

• Confidential is a one stop shop for debit gateway services providing universal connectivity, routing and settlement management services for branded transactions

Confidential

PEGA Developer

Responsibilities:

• This is a Migration Project from Applications built in Savvion to Pega. A number of in-house applications were migrated related to Knowledge Transfer, Public Appearance, Broadcast Announcements etc.
• As part of it, we designed end to end Design and Architectural plan and delivered the applications in PEGA

Confidential

Developer

Responsibilities:

• Strategic Agency System is all about merging the two Japanese insurance companies having their existing systems as AIU & FFM in to a single system SAS-Core.
• As Part of R1.0 all functionality related with FFM has been built. Strategic Agency System (SAS) provides the one stop solution to the agents and internal users of Confidential to access all the information related to the customers of Confidential .
• Agents can create Anken, policies, schedule memo and target list as well as generate pdf and csv reports and see the notices and alerts generated by the system. The application is developed on top of the Pega’s SFA (Sales Force Automation) framework