SUMMARY:

• A highly accomplished and forward - thinking senior project manager, with extensive experience in a variety of industries, banking, property & casualty and cable technology, driving performance engineering and automation engagements. Proficient understanding of financial /managerial accounting.
• Managed a budgeting process to align with several product/service-platform structures. Engaging with multiple product owners who is responsible for overseeing/monitoring the expenses against assigned products.
• Translated common definition of Business as Usual (BAU) and Long Range Plan (LRP) to be leveraged for product scaling information established across projects.
• Recognized as a natural and effective leader capable of coordinating and directing all phases of multimillion-dollar varied domain projects, while managing and motivating on-shore and off-shore teams.
• Worked with functional teams for coordination of testing during UAT/QA lifecycles and projects.
• Possesses extensive experience QA coordination, performance testing and engineering, performance test process consulting, capacity planning, and end-to-end delivery of functional test projects, from conceptualization through implementation phase of turnkey transformation programs.

TECHNICAL SKILLS:

OS Platform: Windows; Sun Solaris; Linux; Ubuntu; Centos Cores

Database: Oracle SQL; Server; DB2; Mongo; Couch Base; Elastic Search

Programming: C; C++ Java; XML; ASP; XML; Web Services; .Net; SOAP; Docker; Hystrix

Scripting: Java Scripts; VBScripts; HTML; Python; Groovy

Automation and Tools: Load Runner; Performance Center; Quality Center; QTP; Vugen; Jmeter; Parasoft Virtualize; SOA Test; Jira, Selenium

Utilities and Tools: Toad; PL SQL Developer; Query Analyzer; OEM; AWR SQL Profiler; Splunk; Logstash; Kibana; Grafana; Graphite; Jenkins; SonarCube; Jtest; Customer Experience Perf (CXPerf), MS Suite, MS Project Professional 2013, PWA, MS Project 2007, PowerPoint

Application Tier: WebLogic; WebSphere; Apache Tomcat; IIS; JMS; Rabbit MQ

Monitors and Profilers: Sitescope; HP Diagnostics; Perfmon; MAT; App Dynamics; Wily; Dynatrace; JProfiler; Debug Diagnostics; IBM GC; Thread Dump Analyzer

Data Management: NetApp, Isilon, Aspera, Rally, Jira

Mobility: Perfecto and Appzen

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, Pennsylvania

Executive Director

• Optimizing 10+ cross-company partnerships including evaluating monthly client data reports and engaging brand teams, other internal stakeholders, and clients to grow business. Road mapping company-wide digital sales priorities and lead efforts to fulfill new media monetization goals. Conducting market research and analyzing competitive environment to inform strategic business decisions
• Collaborating on company-wide professional development opportunities via employee resource groups
• Supervising freelancers and contract employees; assist with onboarding of new department members
• Performing pricing, regression, and market sizing analysis to provide strategic insight enabling sales strategies development for new distribution opportunities (such as licensed video content on digital and mobile platforms)
• Negotiating new business deals on emerging platforms (e.g. YouTube, Flipps Media Inc. ) to exceed established sales goals and drafted legal terms for deal execution.
• Forecasting adoption of new media products (e.g. broadband offerings, VOD, devices, mobile video) for departmental education
• Generating internal data reports detailing the performance of licensed video content on digital and mobile platforms

Confidential, Philadelphia, Pennsylvania

Project Manager

• Previously managed a 15-person performance and automation team across multiple locations, upholding quality standards and ensuring adhesion to project milestones. Managed end-to-end QA tasks in different SDLC and concurrent enterprise-level system development by improving QA processes and practices. Translated client goals into measurable performance-benchmarked solutions. Oversaw client correspondence, deliverables, and status. Led multiple internal teams tasked with on-boarding additional resources, project financial estimation, test delivery on support escalations, and client service. Trained test engineers and leads on technology and best practices. Provided RCA and performance tuning and engineering recommendations. Created best-practice solutions to establish performance test processes and parameters for resolutions. Organized and facilitate release planning, sprint planning, daily stand-ups, backlog grooming, reviews, demo meetings and other agile development related activities.
• Orchestrated shift left strategies of static code analysis, server, and client-side profiling for early identification of defects. Collaborated with senior leadership to forecast and budget performance testing and engineering portfolio of 20 projects for effective solution delivery for production rollout. Drove automation effectiveness with automation test frameworks, including mobile testing and engineering with cloud solutions. Identified gaps and proposed best-practice solutions to establish performance test processes tailored to Agile and DevOps. Published transformational plans and built quality road maps aligned to organizational needs for continuous improvements by adopting best-in-class frameworks and automation to elevate efficiency. Presented transformational quality road maps with executive leadership.
• Presented quality metrics and KPI to drive process improvements, identify program risks, and adopt mitigation strategizes. Collaborated with development and architect to troubleshoot performance bottlenecks and recommend resolutions across multiple platforms. Conducted defect management and retrospective analysis of all production defects to minimize leakage and improvise test coverage. Reviewed application architectural design solutions and infrastructure capacity assessment blueprints. Conducted capacity planning assessments for multiple applications and application resilience performance testing. Coordinated review sessions with business owner for value add of performance benchmarking of cloud-based application. Managed review business flow sessions of performance scripts. Reviewed executions.
• Transformed performance testing organization to performance engineering by adopting industries best practices to improvise testing efficiency and bring in value addition.
• Managed performance testing to launch new branding of Confidential ( Confidential Now) portal, successfully released to 85,000 employees across all divisions without glitch.
• Managed performance testing for Confidential Integrated Financial Applications (CIFA) projects running off the Oracle E Business Suite platform.
• Managed projects within Rally and Jira for tracking verticals, team, products, user stories and functional areas.
• Managed a one common budget process across my supported T+P teams. Timelines/Product platform structure for FTEs (capex/opex), contractors (capex/opex), hardware, and software licenses (perpetual and term) using Salesforce
• Strategized Insprint automation frameworks with packaged execution and self-healing techniques for better ROI.
• Managed and piloted implementation of HP BSM transaction alerts for synthetic scripts for our Java and .Net applications, Also, used App Dynamics, Dynatrace and HP Diagnostics with our enterprise platforms in performance projects by conducting proof of concept and elucidating business and time benefits for deep-dive analysis to reduce cost of quality and mean time of business recovery.
• Built multiple in-house monitoring solutions and utilities, with our partnering managed services team(Cognizant) in using open source technologies to improvise productivity, while overcoming multiple challenges in licensing and cost.
• Managed our 3rd party resources within our enterprise IAM/IDM platform for individual identities, their authentication, authorization, roles and privileges within or across system and enterprise boundaries with the goal of increasing security and productivity while decreasing cost, downtime, and repetitive tasks
• Managed weekly meeting to implement monitoring dashboard with open source technologies of Graphite, Grafana, and InfluxDB for 360-degree radiation dashboard and other performance measurements weekly to key client and company stakeholders
• Implemented application log monitoring dashboards to derive operational and business metrics, using Elastic search and Kibanna.
• Achieved service virtualization and shift left Agile transformation of delivery process by incubating DevOps and continuous integration delivery model across multiple projects to overcome environment limitations.
• Developed and implemented holistic performance dashboard with consolidated management view of application performance across projects and releases, one-stop view of releases, status, RAG status and phase, response trending, and artifacts.
• Built automated continuous integration with Jenkins, performance and engineering Selenium scripting framework portable to multiple CI tools to provide automated test executions and results-trending dashboards, and integrated with APM solutions to automated code-level analysis.
• Coordinated launch of performance testing efforts for the new SAP enhancement implementations, such as Next Generation Self-Service, SAP BW HR Dashboard, myTime, SAP BW Survey Report, and Silk Road Synthetic.
• Managed a solid testing team in designing a strategy focused on mobile capability and services for Confidential ERP Oracle iExpense reporting systems using AppZen and provision & activation integrations devices for mobility capability using Perfecto .

Project Manager

Confidential

• Provided tactical project management leadership to drive timely completion of performance testing. Worked directly and regularly with internal organizations (engineering, implementation, provisioning, network operations, business unit, functional division teams, markets) and external customers on Agile and BAU activities across multiple network activations.
• Managed team in Identifying and implementing a sustainable test automation framework.
• Managed contracting access points using IAM/IDM platform for individual identities, system authentication, facility authorization, project role assignment and privileges within cross system and enterprise boundaries.
• Designing a visual SharePoint site for tracking performance testing efforts for internal group’s applications and the systems that supported those applications.
• Setting up break-out/review meeting for environmental set-up and data readiness.
• Ensured adherence to Entry/Exit criteria for each testing phase. Performed brainstorm approaches and analytical frameworks, develop roadmaps, acquire data, execute analyses, and present actionable recommendations.
• Oversaw order management and business services applications with team of up to 17 resources on site and off-shore (India) with Cognizant vendor partnership.
• Achieved multiple cross-platform production, monitoring data campaigns to drive definition and support of SLAs and comparative analysis of test results.
• Managed Implementation efforts for use of Grafana, Graphite, and Logstash to collect the CPU metrics from our Billing systems from projects such as: CSP, Comps, CAAP and NWT application etc.
• Managed multiple parallel projects for API testing efforts within the cable domain, using web services with SOAP UI-like VOD and technology field devices.
• Managed testing against middleware platform used by Confidential Order Management systems such as Workbench, Century, WebTop, BVE portal, and other Café to provision and configure enterprises, groups, services, and devices.
• Managed effort for Implemented Linux and Cloud Foundry Application Logs Analysis to support issue with JVM and micro-services application logs to be monitored and analyzed during validation
• Solution: Automated batch script to tail logs from Linux machines and Cloud Foundry.
• Benefits: Eliminated the need to log in to each server and micro-server and trigger commands manually, thereby saving significant time that required parts of logs were saved locally, saving time to go through huge application logs. This utility saved more than two hours during validation process
• Participated as needed as hands-on for development automated tests, troubleshoots issues, and implements scalable test automation framework and solutions.
• Coordinated best practices in line with the latest industry standards in automation development, maintenance and management of the test automation scenarios.
• Defined and governs testing standards and Quality Assurance tasks.
• Constantly evaluated test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, dynamic data collection methodologies, coding standards, components and object repository methods, etc.).
• Established goals and objectives for appropriate testing cycles. Defined and maintains test system configurations and test data. Converted existing manual test scripts into automated scripts.
• Produced reports and documentation for all automated testing efforts, results, activities, data, logging and tracking.

Confidential, Radnor, Pennsylvania

Performance and Automation Consultant

• Designed web-based interface Flux Demo and WAA Demo to simulate user selection from PC of all features (adding scheduled recording, series of recording to new features, and VOD bookmarks for specific movie and program through PC).
• Executed scenarios of adding, deleting, and updating recording and new features, both upstream and down streams, viewing data under Flux GSA database, and comparing statistics output under Diagnostic and Monitoring System (DMS) developed by tvworks.com.
• Implemented testing center of excellence from ground-up, including hiring of staff, development of processes and procedures, and building of testing methodologies.
• Assumed role as a scrum master for supporting of the project rules, managed team progress towards the goals during upgrades of middleware and firmware implementations. Facilitated meetings while supporting the product owners.
• Designed standards documents and test process for Novartis performance testing service.
• Implemented templates for test strategy, test plan, test case, and defect report, as well as periodic and end-of-project reports.
• Developed end-to-end automated scripting and transaction monitoring with team to facility with usage of SiteScope and BSM for entire data center. Managed establishment of performance testing service factory, as well as setup of test laboratory with performance center, diagnostics, QTP, and (QC)quality center.