PROFESSIONAL SUMMARY:

• Over 9 years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirements gathering, requirements analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies.Having 5 Years of experience on salesforce.com and 4 years on Java.
• Created custom objects and custom fields in Lightning experience.
• Involved in estimation and analysis for migration from classic to lightning.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Developed Lightning components along with server - side controllers and used AJAX calls to retrieve the data from an object.
• Involved in creating Lightning Components, Controller, Style, Application and apex Classes .
• Created Lightning components and added Design Parameters from Lightning Design System(LDS) that gives a better look.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in integrating external systems using SOAP and REST API.
• Experience in working with call in and callout API’s to make integration with external systems like SAP and oracle systems.
• Experience with migration from SAP to SF.
• Experience on Salesforce CRM platform Worked on different environments of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Good Experience in SalesForce Marketing Cloud
• Experience in building integrations with other systems for seamless data flow which will assist with creation of new email campaigns,including data configuration,audience creation and utilization of capabilities in the platform.
• Includes knowledge of Automation Studio, Data Extensions, Contact Builder, Journey Builder, and Data Integration.
• Preferably have experience in upgrading SFMC platform in different versions.
• Good Understanding on Partner portal (Partner Relationship Management)
• Hands on experience on creating custom Objects and Tabs,designing Custom Fields, assigning Validation Rules,Field-Level Dependencies and Approval Processes.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification,templates, Reports and Dashboard.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers and working with Force.com IDE.
• Experience with Oauth, SSO Setup and SAML 2.0 to integrate internal and third party applications.
• Experience with larger customer environment like 4000 users.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Experience in authenticated web service callouts using Two-Way SSL.
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Experienced with Salesforce Security like sharing model, data structures, data modeling, & database schema is required.
• Experienced in integration with backend systems like SAP and Oracle.
• Proficiency in programming languages and databases such a Java, JavaScript, HTML, J2EE.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Lightning Components, Standard/Custom Objects, Roles and Profiles, Workflows, Assignments, Triggers, Record Types, Visual Force, Apex, Validation Rules and Approvals, SOQL, SOSL, Web services, Data Loader.

Web Technologies: HTML5, AJAX, JavaScript, XML, CSS3

Languages: JAVA/J2EE, C++, C, APEX, AngularJS, Python.

IDE: Force.com IDE, Eclipse, Visual Studio, Adobe Flash

Database: PL/SQL, SQL Server, Oracle, My SQL.

Operating Systems: Windows XP/Vista/7/8/10, UNIX, Mac OS X

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Salesforce Lightning Developer

Responsibilities:

• Wrote Apex classes with customized logic using SOQL, Database methods, Apex triggers upon record create/update/delete/merge.
• Implemented salesforce best practices while writing Triggers, Controllers, Batch, SOQL and avoided reaching governor limits exceptions.
• Built mobile application using salesforce1 Lightning Components, Controllers, Handlers, Events and Aura components.
• Worked on Lightning components, Event registration, handlers and apex classes for performing logic in the actions.
• Developed Apex REST web service classes for inbound calls to salesforce to retrieve and save data in salesforce.
• Worked with the user group for requirements gathering throughout the planning and implementation.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules, Field Dependencies and Formulas as per business requirements.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Creating a sync of contacts, emails, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Worked in Single Sign-On (SSO), SAML settings to enable the user to login to various applications simultaneously.
• Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Created Custom Buttons and links to mass update and mass delete the records and invoke Visualforce pages as per requirements.
• Developed Custom Validations to override the Salesforce default validation rules.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
• Helped users with Chatter teams/Groups and follow application as well.
• Worked extensively in customization of Service Cloud by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Configured salesforce1 mobile application according to customer needs.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, and using CTI integration on salesforce.com data and accounts.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Experience building Lightning Components and process Builder.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages.
• Developed Lightning Components, Controllers and helpers.
• Used Lightning Design System as CSS framework to design Lightning Components and Lightning Experience based on Visualforce pages.
• Performed Data Management, including Data Integration from external data sources using APIs,WebServices as well as importing and exporting large volumes of data.
• Responsible for APTTUS CLM configuration and Customization.
• Working on APTTUS new product X-author for excel, Product builds its app in excel and replicates same into salesforce, by this we can work on sales force object directly from EXCEL.
• Articulated APTTUS core CPQ capabilities, Foundation concepts of Products, Pricing, Categories, Advanced concepts of product selection and pricing scenarios also categories, Price List, Products and Selection, Bundles, Options and Option Groups.
• Developed Quote Documents using X-AUTHOR for Word and also developed Customized login screen for community users and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API's, APEX, Visual Force and Trigger.
• Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Apttus CPQ, JavaScript, JQuery, Eclipse IDE, AppExchange, Sales Cloud, Service cloud, Web Services.

Confidential, Memphis, Tennessee

Salesforce Developer

Responsibilities:

• Created UI using CSS, HTML tags, visual force tags and used java script for front-end validation.
• Developed Reports, Dashboards, Validation rules and Formula fields for an application. Developed Apex classes, controller, extension controllers and triggers in applications for business/functional requirements.
• Involved in Data import and Export from Salesforce objects using Data loader.
• Developed Visualforce pages and associated Apex classes to allow customers login and submit their service requests.
• Created Custom controllers implementing complex code for retrieval from Salesforce to Visualforce pages .
• Developed Workflow rules and triggers using Apex for updating Users based on Location records.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.
• Carried Deployments and builds on various environments using continuous integration tool Jenkins.
• Extensively used REST APIs for integration between Salesforce and on external systems. Integrated applications using Web services by consuming the WSDL files for extracting the data from the external systems.
• Involved in querying Salesforce tables using SOQL and SOSL queries using Force.com Explorer.
• Environment: Salesforce.com platform, Standard and Custom objects, Validation rules, Workflow and Approvals, Record types, Reports, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, AJAX, Custom Tabs, Access and Security Controls, Eclipse, Force.com IDE.

Confidential, Atlanta, GA

Salesforce Developer/Admin

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Implemented the web-to-lead functionality for the marketing campaign.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.
• Involved in the Development of Apex Classes, triggers and Visualforce pages.
• Implemented Custom Cascading Style Sheets (CSS) for Visual force pages.
• Created various Custom Objects, Tabs, Formula fields, Validation rules, Approval process, Record Type, Picklist, Dependent Pick lists, List views.
• Created relationships among Objects using lookup and master-detail relationships and created the junction objects.
• Used Data Loader, Command Line Interface, ETL tools for loading.
• Created various Profiles, Roles, Page Layouts and Record types and configured the permission based on the organization hierarchy requirements.
• Developed several Custom Reports and Dashboards that are used by Business user and Managers.
• Participated in Creating and customizing Email template and configuring them to the email alert within the workflow rule for a Standard Custom Objects.

Environment: Salesforce.com platform, Apex, Visualforce (pages, Component and Controllers) pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

Confidential

Salesforce Developer/Admin

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Migrated data from external sources and performed Insert, Delete, Upsert & Export operations on millions of records. Designed and developed Service cloud and Integration.
• Force.com developer toolkit including Apex Classes, Apex Triggers & Visualforce Pages to develop custom Business Logic. Implemented Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• With Apex programming language as backend and Visualforce Pages as user interface.
• Implemented Pick Lists, Dependent Pick Lists, Lookups, Master Detail Relationships, Validation and Formula Fields to the custom objects.
• Created Page Layouts, Search Layouts to Organize Fields, Custom Links, Related Lists and other components on a Record Detail.
• Customized User Roles, Role Hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Created Templates, Approval Processes, Approval Page Layouts and defined Approval Actions on them to automate the processes. Created Workflow Rules and defined Related Tasks, Email Alerts and Field Updates.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.Configured Chatter for the Users in the Organization for collaboration.
• Implemented Sales cloud and incorporated enhanced features as required to streamline Business Process.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Supported the Data Migration activities for migrating the data from various business sources with the support

Environment: Salesforce.com platform, Apex, Visualforce (pages, Component and Controllers) pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

Confidential

Java Developer

Responsibilities:

• Coded front-end interface with Bootstrap, Angular JS, CSS and HTML5.
• Developed UI components for email and link sharing of documents and files for a Content Management System using jQuery.
• Used CVS to maintain source and version management and used Eclipse as IDE.
• Experience in Continuous Integration and Continuous Deployment using Jenkins,Maven, Ansible and GitHub.
• Lead development team using J2EE creating web enabled invoicing system for multiple location.
• Involved in writing and executing PL/SQL stored procedures and functions and triggers for Oracle to create a Database Management System
• Responsible for UI and UX design, graphic design, assembling Flash based videos, coding XHTML, JQuery, CSS, and JavaScript.

Environment: JavaScript, bootstrap, backbone, CSS, Html5, Oracle, PL/SQL, JDBC, Eclipse, Web-logic, GIT.