SUMMARY:

• An accomplished Software Engineer with expertise in learning new technologies and successfully applying them to develop clean and well - structured code.
• Solid experience in requirements gathering, design, and development of applications to support business development initiatives for industry leaders .
• Experienced at working on projects from initial idea and development phase (vision/analysis), performing all design/architecture work, and delivering the completed product.
• Possess diverse IT experience in big industry, service organizations and smaller start-up companies, which contributes to problem resolution in various situations.
• Strong leadership skills, with ability to motivate professionals and maximize levels of productivity.

TECHNICAL SKILLS:

• Programming (Java, J2EE, Python, JavaScript, HTML)
• Databases (SQL Server, Oracle, Teradata, MySQL, DB2, Access)
• Cloud Computing (Azure)
• Business Intelligence (WebFocus, PowerBI)
• Operating Systems (Windows, Unix, Linux, Mainframe)
• Bug Tracking (Jira)
• Revision Control (Subversion, TFS)
• Business Development
• Strategy
• Marketing / Brand Management
• Consulting
• Facility Operations
• Customer/Client Service
• Financial Statement Analysis
• Operations Management
• Project Management
• Entrepreneurship
• Procurement/Logistics
• Technical Operations
• Inspection, Repair and Maintenance
• Training

WORK EXPERIENCE:

Confidential

Software Developer, St. Petersburg, FL

Responsibilities:

• Pioneered company’s first external software integration using RESTful web service technology.
• Delivered integration for client that allowed communication between the asset management software and client’s inventory ordering system. Integration was delivered prior to project deadline which directly resulted in over 200k in labor budget savings.
• Coordinated agile development of various software modules between developers, project managers, and client resources to identify appropriate action steps needed to achieve on time project delivery.
• Coordinated upgrades and enhancements to the asset management system and its interfaces through all stages of the system development life cycle. Identified client needs, developed requirements, created system modification requests, and facilitated User Acceptance Testing (UAT).
• Successfully resolved over 500 client issues on time and within budget.

Confidential

Senior Application Developer/Lead BI Developer, Atlanta, GA

Responsibilities:

• Engineered the design and implementation of business intelligence portals, dashboard, metrics, and scorecards to improve user experience and increase monthly product revenue from business customer base
• Managed relationship with WebFocus and Microsoft Power BI consulting teams to ensure new designs met standards for brand continuity. Coordinated demonstrations and reviews of new releases for IT leadership executives, receiving a 100% approval rate
• Planned and led all Scrum meetings including Planning Poker, Sprint Planning, and Daily Standup sessions that ensured Scrum Team was aware of objectives/progress to address pre-launch gaps

Confidential

Application Analyst, St. Petersburg, FL

Responsibilities:

• Developed customized software and user interface (UI) configurations for clients in order to provide a specialized software experience based on customer needs.
• Analyzed customer feedback and suggested improvements in code, processes, and/or standard inefficiencies to improve overall user experience
• Investigated qualitative customer feedback and assisted in the development of an analysis process that quantified findings and enabled specific, measurable enhancements to improve overall user experience.

Confidential

Java Solution Developer, Lake Mary, FL

Responsibilities:

• Programmed customized end-to-end user interface utilizing Core Java, J2EE, JSP, HTML, CSS, and JavaScript/JQuery technologies in accordance to business requirements.
• Assisted Business Analysts in the design of technical design documents and storyboards to provide client-required specifications to developers in order to achieve on time sprint requirements delivery.

Confidential

Software Engineer Consultant

Responsibilities:

• Coordinated interaction between client service teams and offshore associates - assigned and prioritized task assignments, provided guidance and clarification on deliverables, and maintained a collaborative relationship with client
• Managed a project team of 5 Developers to design and implement a $2M+ enterprise-wide data warehouse conversion. Executed implementation on-schedule and on-budget. Recognized by Data Warehouse Director for successful leadership and strategic impact
• Defined and assigned work streams to associates, utilized Excel-based model and Visio to analyze data / develop new process flow, and presented recommendations to Director of Data Warehousing. Policies and supporting organizational changes were fully adopted by leadership.
• Developed

Confidential

Senior Frontline Specialist, Tampa, FL

Responsibilities:

• Served as first line of support for technical issues for at-home associates
• Conducted weekly performance reviews for at-home associates, providing coaching on strengths and areas for improvement.
• Oversaw creation of new policies and procedures for Confidential ’s at-home customer service systems.
• Consistently ranked as top performer amongst peer group