SUMMARY:

• 10 years of IT Experience, includes 6 years in Pega PRPC BPM tool, Java/J2EE and related technologies in healthcare, Financial and Banking, and Manufacturing domains.
• Experience as a Pega Developer and Tech Lead in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engines, Business Process Management and UX design for PegaRULES Process Commander ( PRPC ).
• Excellent experience in Java, Servlets, Java Server Pages, XML, DOM, SOAP, MQ - Series, SQL, PL/SQL, ANT.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Proficient in designing Pega Workflows and flow actions, Activities, User Interfaces, Portal rules, Data Pages, activities/utilities.
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web Methods.
• Designed layers for organization, division, framework and implementation as well as test operators in Application Accelerator.
• Expert in Tracer, Clipboard, Live UI, Performance, DCO, Case Types, Data Types, prconfig.xml file, prlogging.xml file and Log Analysis.
• Worked on the Integration: Connectors, Mapping and Resources.
• Knowledge with Web architectures including application servers, security, and Service Oriented Architecture (SOA).
• Collaborate with the business users, testing and offshore teams on application architecture design and decision-making.
• Prepared Use Cases, Test Cases, As-Is Process Flows and To-Be Process Flows.
• Strong understanding of Software Development Lifecycles, RUP and SCRUM methodologies.
• Good knowledge of Pega Specialized applications like BIX & AES, SSO and statistical tools like SPSS, and Eviews.
• Extensive experience with SQL Server Databases & thorough knowledge & experience in T-SQL, Stored Procedures, Triggers
• Outstanding interpersonal, communication, presentation skills and Leadership Qualities.

TECHNICAL SKILLS:

Business Tools & Methodologies: Enterprise Architect, Rational Unified Process (RUP),SmartBPM, Pega Scrum, Rational Requisite Pro, Rational Rose, MS Visio, and Agile

Project Management: MS Project 2003/2007

Operating Systems: Windows 98/NT/2000/XP/Vista/2007. MS Dos, Linux

Computing Tools: MS Office Suite 2010, Adobe Acrobat 7.0, Adobe Photoshop 7.0

Process Mapping: Microsoft SharePoint 2007, Microsoft InfoPath 2007

BPM Technologies: PRPC v5, v6, and v7, CPM and CPM-HC framework, Servlets,SOAP,REST, XML,Struts,EJB,MQ-Series etc.

Testing Tools: Quality Center, Load Runner, Quick Test Pro

Version Control tools: VSS, Clear case, CVS, Perforce

PROFESSIONAL EXPERIENCE:

Confidential,Research Triangle Park,NC

Senior Pega System Architect

• Configuring the approval process of the Order to Return
• Developing routing of Part Lines from appropriate depot.
• Developing Pega Hold and Release conditions for SORT Resolve Application
• Designing email approval process, configuring listener.
• Developing the REST integration for the Pega and C3 so that updates are validated and synched in both applications.
• Collaborating and coordinating with COE and stakeholders, leading team onshore and offshore
• Resolving the incidence, managing problems and user stories
• Tracing the users, agents, analyzing the logs and fixing defects

Environment: PRPC 7.2.1 Rally, Oracle DB, remedy, TOAD for Oracle, Tidal Jobs, MS Word, MS Excel, Weblogic Application Server, Linux.

Confidential,Moline,IL

Senior Pega System Architect

• Designing application, class structure, Pega UI/UX and data models for the applications
• Designing and implementing Single Signon (SSO) for external and internal users
• Implement localization based on the user profile languages
• Installing and configuring BIX to extract cases and history data via BIX agents
• Designing and implementing Pega Mash Up (IAC)
• Designing and developing search functionalities for cases and solutions
• Developing the REST integration for the Solr and other integration via SOAP
• Integrating and validating the complex PIN
• Follow the Confidential guidelines for UX for Pega UI and Flow.
• Creating data sources, data pages, report definition and data transform rules
• Collaborating and coordinating with business and other development team members onshore and offshore
• Installed and Configured AES

Environment: PRPC 7.1.9, Rally, Oracle, Postman, Websphere 8.0, XML, Tomcat application server, DB2, MSSQL, Java, MS Access, MS Word, MS Excel, MS Project, MS VISIO, Websphere Application Server, BIX, AES, Linux.

Confidential, Plantation, FL

Senior Pega System Architect

• Designing screen flows to capture and validate the applicant data
• Creating agents for automating the background process
• Creating rules for audit and validation to changes in critical data like customers name, address for compliance
• Creating rules for approval, decline, cancel and reactivation of application based on legacy codes
• Creating data sources, data pages, report definition and data transform rules
• Integrating Pega application with the external systems via SOAP
• Creating different UI rules including flow actions, sections, and dynamic layouts
• Collaborating and coordinating with product owner, scrum master, and other development team members
• Creating and mapping WeNeedCodes
• Reviewing codes, issues fixing defects during the UT and UAT
• Creating Circumstance rules for promotional periods, and different regions
• Configuring the interaction goals, and interaction drivers
• Obtaining Customer Satisfaction Matrices

Environment: PRPC 7.1, Rally, Oracle, Websphere 8.0 application server, DB2, CTI, VDI, Java, MS Access, MS Word, MS Excel, MS Project, MS VISIO.

Confidential,Honolulu,HI

Pega System Architect

• Upgrading the PRPC 6.1SP2 environments to the PRPC 7.1.7 with split-schema and Frameworks to CPM712, HCIF712 and CPMHC712.
• Designed the upgrading platform on the Windows Server, SQL Server, Terminal Server, and Websphere Application Server.
• Designed the AES 3.5 (Autonomic Event Services) to monitor the PRPC production and non-production environments.
• Collaborated with different stakeholders including the project management, infrastructure team, Pega Admin, business users and development team.
• Worked on the deployment of BIX 2.3 for the reporting services.
• Involved in load testing, monitoring and tuning the performance of PRPC application.
• Involved in Customer Service Representative (CSR), other users Interaction for member and provider services.
• Implemented the Active Directory (AD) authentication to PRPC application to align the user access according to the company policy.
• Worked on PRPC applications on different slivers such as General Inquiry, Claim Inquiry, and QUEST Interaction Tracking.
• Worked on creating, tracking and monitoring, and resolving issues related to JMS, Java Virtual Machine, agents, listeners, and requestors.
• Fixed the issues and defects during the UT and UAT and provided production supports.
• Involved in refactoring and data migration of CRM Pega Applications.
• Worked on Data modeling including the class and table mapping of the applications.
• Participated in designing security application, reusability, dynamic class referencing, specialization which involved setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.

Environment: PRPC Pega 6.1, 6.2, 6.3 and PRPC 7.1, SQL Server Database, Websphere 7.0 application server, Load Runner, CTI, VDI, Java, MS Access, MS Word, MS Excel, MS Project, MS VISIO.

Confidential,Farmington, MI

Java Developer

• Preparation of Functional Specification, High Level and Low Level Design documents.
• Design and Development of the web application which includes preparation of uses cases, use case diagrams, activity diagrams, class diagrams and sequence diagrams.
• Configuration of Tomcat Server
• Preparation of test cases for testing of all business logic and validations.
• Implementation of business logic that includes development of Servlets and normal java classes
• Design review, Code review and troubleshooting in logics including loops on ‘for’, while, do while, etc.
• Testing - Unit Testing, System Testing and Integration Testing
• Responsible for the Requirements Design Quality procedures related to the project.

Environment: J2EE, Tomcat application server, SQL Server, Oracle, XML, Eclipse, NetBeans, Windows, Linux; SAP

Confidential,Akron,OH

Environment: Microsoft Windows, MS Access, MS Word, MS Excel, HTML,MS Project, MS VISIO, Eviews, SAS, SPSS, SAP FICO

Java Developer

• Involved in Requirements gathering, Requirement analysis, Design, Development, Integration and Deployment.
• Developed the application using Struts framework. The views are programmed using JSP pages with the struts tag library, Model is the combination of EJB’s and Java classes and web implementation controllers are Servlets.
• Used EJB as a middleware in designing and developing a three-tier distributed application.
• The Java Message Service (JMS) API is used to allow application components to create, send, receive, and read messages.
• Used JUnit for unit testing of the system and Log4J for logging.
• Created and maintained data using Oracle database and used JDBC for database connectivity.
• Created and implemented Oracle stored procedures and triggers.
• Installed WebLogic Server for handling HTTP Request/Response. The request and response from the client are controlled using Session Tracking in JSP.
• Reported Daily about the team progress to the Project Manager and Team Lead.

Environment: J2EE 1.3, JSP 1.2, Servlets 2.3, EJB 2.0, Struts 1.1, JNDI 1.2, JDBC 2.1, Oracle 8i, UML, JMS, ML, WebLogic 7.0, MVC Design Pattern, Eclipse 2.1, Log4j and JUnit.