PROFESSIONAL SUMMARY:

• Over 8+ years of IT experience including 4 years in PEGA PRPC and 4 years using J2EE in Client/Server and distributed Application development.
• Senior Architect with 4+ years of experience in Pega - PRPC Technology.
• Proficient in Pega Implementation cycle which includes PRPC deployment, testing, trouble shooting, migration, up gradation and bug tracking.
• Involved in defining Data Model, Class structure, Workflows, Rulesets, Application, Access Groups, Operators, Ruleset versions, Work Baskets, Work Lists, Work Parties and Work Groups.
• Expertise in developing flows, flow actions and interpretation of flow shapes using Visio.
• Customized User Interfaces using Sections, Harness, Portals, and Gadgets.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Expertise in creating Product rules (for migration), Integration rules, Ruleset management and associated tools such as export & import tools.
• Made extensive use of Connector Rules (SOAP, SQL, Java), Service Rules, File Listeners in PRPC to integrate with external systems and used IAC for creating PEGA composite applications.
• Worked on Multiple PRPC Frameworks: Smart Investigate (SI), Customer Process Manager (CPM).
• Having good experience in Decision Strategy Management (DSM).
• Expertise in Pega's Dynamic Case Life Cycle Management, where I have handled every exception by using Adaptive Decision Management (ADM).
• Multiple Pega Frameworks Knowledge, other known Frameworks: Test Management Framework (TMF).
• Good Exposure in Insurance, Financial, Banking and HealthCare domains.
• Having strong Knowledge in UNIX platform
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Experience in code packaging and deployments in PEGA
• Good exposure in all interface protocols and experience in PEGA Connectors and Services.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM WebSphere, BEA WebLogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Self-motivated and has ability to work both independently and in a team environment.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).

TECHNICAL SKILLS:

BPM Tools: PRPC 7.2.1/6.2/6.1/5. x (BPM & BRE)

Languages: C/C++, Java, C#, SQL, PL/SQL, HTML5, XML

Web Technologies: J2EE, JSP, JSF, Servlets, JavaScript, CSS, XSLT, ASP.NET, ASP

Web/Application Server: Web Sphere 5.x, Web Logic 8.x, Apache Tomcat 4.x, IIS

Databases: Oracle 9i, DB2, SQL Server 2005/2008, MS Access

CASE Methods/Design Tools: Microsoft Visio 2013, UML, MVC

Operating Systems: Windows (7/XP/2003), LINUX (SUSE), UNIX

Verticals: Banking, Insurance, Financial and Pharmaceuticals

Tools & Utilities: DB Visualizer, iSeries Navigator, Power MHS, Eclipse 3.0/2.1, WSAD, Rational Rose, MS Office, Notepad++

PROFESSIONAL EXPERIENCE:

Confidential, Hillsboro, OR

PRPC Senior System Architect

Responsibilities:

• Worked with Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Involved in DCO sessions to create Application Profile, Discovery Maps and Run the Application Accelerator.
• Participate in technical design and sprint planning sessions
• Creation of technical design document, proof of concept, and interface specification documents while ensuring architecture standards are followed.
• Building and Configuring a Case management applications by defining multiple stages and processes
• Involved in Decision Strategy Management (DSM) for business process management (BPM) and real-time decisioning.
• Involved in Adaptive Decision Management (ADM) for automatically detects change and acts on it in real time
• Creating flows to handle Exceptions in the system
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups
• Designing and developing Harness rules, smart and dynamic layouts and Sections
• Designing SOAP Services and Connectors in Pega application
• Creating and scheduling Agents to process the file from external system and to create work objects automatically
• Creating Integration rules like Connect-SQL using methods like RDB-Open, RDB-List, RDB-Save, RDB-Delete
• Designing flows that automatically generate Correspondence to operator and external organizations
• Utilizing debugging tools such as Tracer utility &; Clipboard to analyze the issue and provide solution
• Developing the Pega rules for the assigned task following Pega guardrails and design principles.
• Identify key performance alerts provided by the system and work to resolve the underlying issue.
• Working with other members of the project team to integration different integration modules.

Environment: Pega PRPC 7.x, V6.3, Oracle 10g, HTML, XML, SOAP, Java, J2EE, Web logic 10.0 and Windows.

Confidential, Atlanta, GA

PRPC System Architect

Responsibilities:

• Constructed and handled declarative, decision rules for automated processing.
• Created get most urgent functionality to place work objects in work list according to highest priority order.
• As working as Pega customer service intent tasks which are used to expose service cases, in which my role CSR select more than one initial task during an interaction with a customer.
• Extensively involved in design and development of data model, class structure, access group, process flows, activities and UI properties.
• Designed flows using Microsoft vision addition to developing various correspondence types.
• Worked on file listener to automate the process of creating new work objects.
• Designed portals, gadgets depending on the client requirements.
• Resolved UAT& production issues on specified SLA.
• Involved in Decision Strategy Management (DSM) to enable strategies guided by customer needs and business value to drive every interaction.
• Generated reports in PRPC using list view and summary view.
• Responsible for configuration management, this will include rule movement, security settings and rule set version schedule and the rules to be retrofitted.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Prepared the user interfaces (section, harness, and flow action), portal representation .
• Involved with the deployment of business rules in UAT and production environment.
• Experience in identifying performance issues in the system, identifying solutions to improve performance, implement solution, test and release.

Environment: MS-SQL Server 2012, Java, PRPC V7.1.9, MS-Visio 2007, Java web server, Java Script, HTML, Web Logic, Windows 8, Smart Dispute Framework

Confidential, San Francisco, CA

Pega Developer

Responsibilities:

• Understanding business cases by analyzing the production process
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Modifying PRPC flows in defining the process
• Modified UI interfaces in PEGA which includes harness, sections, flow actions
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Development using PEGA Rules Process Commander v6.3 according to the Business Requirement.
• Developed the PRPC rules engine with CPM framework.
• Involved and working with Claims Framework and CWS, CRS
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Ruleset and Ruleset Version).
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: PEGA PRPC 5.4sp2/6.2sp2, V6.3 SP1, CPM Framework, Web Sphere, Java/J2EE, HTML, MS Visio 2007, DB2

Confidential

Java/ J2EE Developer

Responsibilities:

• Involved in analysis, specification, design, and implementation and testing phases of Software Development Life Cycle (SDLC) and used agile methodology (SCRUM) for developing application.
• Application is implemented using agile methodology where there is a daily SCRUM meeting to understand the status and resolve any issues.
• Involved in the combining two web applications into one for a new project.
• Responsible for development of Business logic in Core Java
• Used Spring AOP to capture performance statistics of business logic and DAO layer methods
• Designed and Developed user interactive screens using HTML5, CSS3, JavaScript, JQuery.
• JSON objects has been created to store them in Database in OFFLINE mode
• Experienced in Responsive Web Design technology framework like Bootstrap.
• Enhanced user experience by designing new web features and also single page applications using AngularJS.
• Implemented Single Sign On e-marketing commercial portal site with B2B and B2C sites.
• Implemented Spring MVC to achieve Model View Controller design pattern. Configured spring to manage actions as beans and set their dependencies in a spring context file and integrated middle tire with spring web layer.
• Implementing the Coding standards, review the code and fixing all the code review bugs.
• Created all the services to work with various entities provided and rectified the services using
• APIs using JAX-RS.
• Created application layer POJO classes and mapped them to backend Oracle database tables using Hibernate framework.
• Experienced in writing SQL and PL/SQL scripts.
• Analyze the Code and apply the fix solution for the Issues Identified based on the severity basis.
• Developed queries that are required for the application development and implemented using different logics.
• Developed test classes in JUnit for implementing unit testing.
• Batch jobs have been developed using Spring Batch.
• Used SVN as the version control tool.

Environment: Java, Bootstrap, AngularJS, JQuery, HTML, CSS, JQuery, Struts, Spring POJO, Eclipse, IntelliJ, Sub lime, Spring MVC, Maven, SVN, AJAX, Apache Tomcat Server, Log4j, Restful web services, WebSphere Application Server, Spring, Oracle, JBoss, JIRA, Jenkins.

Confidential

Java Developer

Responsibilities:

• Involved in phases of Software Development Life Cycle, interface design, configuration of framework, QA and documentation, maintenance.
• Used multi ways in Hibernate to update data including HQL queries, load or get, SQL, criteria.
• Used Hibernate Cache for query to improve the application performance.
• Implemented customized authentication in Spring Security to verify user-role and secure the user pages, such as login, admin/user operations, trading, portfolio, etc.
• Used Spring Dao Support to access the database.
• Used Spring IOC for dynamic bean injection and Spring AOP to modularize cross-cutting concerns in aspects.
• Developed POJO for data modeling of account information, portfolio and transaction history and customized Spring Bean Factory.
• Customized RESTful Web Service using Spring RESTful API, sending JSON format data packets between front-end and middle-tier controller.
• Used Eclipse and Maven to create project and Log4J to debug the code.

Environment: Java, Spring, Spring MVC, Spring Hibernate, Hibernate, Eclipse, Maven, JavaScript, JSP, HTML, CSS, JSON, Design Pattern, Spring Security, Junit, QUnit, Oracle 10g, Agile Methodology, SDLC