SUMMARY:

• More than 6 years of experience in IT, Total 4+ years of experience in Salesforce.com in development, application security, integration, deployment, data migration and configuration, Involved in all phases of Software Development Life Cycle(SDLC). 2+ Years of Experience in Java/J2EE.
• Experience as the technical developer on projects focused on Salesforce - Sales Cloud, Service Cloud, Marketing Cloud and the Force.com platform.
• Extensive experience of using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Experience in Integrating Salesforce Data with 3rd Party Systems Using SOAP and REST API Web Services.
• Extensive experience in establishing relationships based on business use cases using salesforce relationships Master-Detail, Lookup and Many-to-Many (Junction Object) between objects.
• Proficient in SFDC administrative tasks like managing Users, Roles, Profiles, Permission Sets,Formula Fields, Rollup Summary Fields, Validation rules, Workflows, Approvals, Data migration and Deployments.
• Experience in building new Applications with the Lightning App Builder and Lightning components.
• Extensive Experience of Agile Methodology and Scrum Methodology of software engineering processes.
• Implemented Lead Management (Web-to-Lead, assignment, auto-response rules) and Case Management (assignment, escalation, auto-response rules and Email-to-Case).
• Hands on experience in creating Report Types, Reports, Dashboards and Scheduling Report Runs.
• Experience in preparing and executing Test Plan and Test Cases.
• Experienced in configuring and maintaining communities by using the Lightning community builder.
• Hands on experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex Programming.
• Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in the components.
• Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com using Apex Data Loader, Import Wizard.
• Support of sales force CRM and sales force SFA applications based on Apex Language and leveraging Force.com Platform world's first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Experience in Integrating App Exchange Applications with Sales Force, Mass E-Mail Management, Application management using Force.com Plug-in &Eclipse IDE in Sandbox and Production Environments.
• Hands on experience in designing and developing dynamic web content using HTML, XML, CSS, JavaScript and other web development technologies and Expertise inServer-side programming/development using Java, JSP, Servlets, and XML and deploying in application servers Jboss and WebLogic.
• Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Navigational flow diagram using UML Tools like MS Visio.
• Well versed in various technologies such as OOPS concepts, Core Java, Advanced Java and Collections.
• Experience with Configuration tools like Git, GitHub, and JIRA and worked with JENKINS a Force.com Migration Tool.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce.com, Apex, Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Workflow & Approvals and Analytic Snapshots

Salesforce API Tools: Apex Explorer, Offline Edition, App Exchange, Data Loader, Connect Offline, Salesforce-to-Salesforce

Salesforce Integration Tools: Integration REST API, SOAP API using JSON and WSDL formats.

IDEs: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Programming Languages: C, Java, C++, C#.

Web Technologies: HTML, CSS, JavaScript, AJAX, WSDL, SOAP, DHTML

J2EE Technologies: JSP, JavaScript, PERL, Servlets, JDBC-ODBC

PROFESSIONAL EXPERIENCE:

Confidential, Seattle,WA

Sr. Salesforce Developer

Responsibilities:

• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.
• Worked on Sales Cloud, Service cloud, Marketing cloud and Community cloud.
• Worked on Security Concepts like OWD, Permission sets, Roles, Pubic groups, Queues, Sharing Rules and Manual Sharing Rules.
• Created Validation Rules, Assignment Rules, Escalation Rules, Workflow Rules, Approval Process and Process Builder.
• Developed UI using Visual Force Pages using Standard Controllers, Custom Controllers, Standard List Controllers and Controller Extensions.
• Developed various Apex classes, Test classes, Triggers, Visual Force for various functional need in the application.
• Participated in developing Apttus products such as QTC and CPQ. s
• Implemented Email to lead, Web to Lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in the components.
• Involved in customizing Salesforce CRM for generating web-to-leads and web-to-cases.
• Developed Salesforce community using visual force pages and apex classes.
• Developed custom SOAP and REST Web Services in Salesforce and published for External applications.
• Used Jenkins for deployment, once the Component merge has been done in Bitbucket and the source is ready, in to the other Salesforce instance.

Environment: Saleforce.com platform, Lightning components Force.com Sites, Service Cloud, Sales Cloud, Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOAP, REST, WSDL, GIT, Jira, Import Wizard, Security and Sharing.

Confidential, Herndon, VA

Salesforce Developer

Responsibilities:

• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.
• Understanding and leveraging SFDC CRM processes.
• Hands on experience on Sales Force Lightning for Customizing Reports and Dashboards for business use.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, Validation rules.
• Created various Profiles, Roles, and Page Layouts, given permissions based on the hierarchy requirements of the organization.
• Designed and deployed Custom tabs, Approval Processes and Auto-Response for automating business logic.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Involved in troubleshooting and resolved issues related to integration and developed Apex classes with REST calls to connect to web services
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implemented SSO for custom portal users to login into the salesforce using 3rd party applications.
• Performed Data Analysis and migrated data from SQL Server database to Force.com platform using Data Loader.
• Created and updated JIRA issues from Salesforce and Sync fields from JIRA to Salesforce automatically.
• Developed various Batch Apex Classes and scheduled those using Apex Schedulable Classes.
• Designed Visualforce pages using Visualforce Components, Style Sheets, JavaScript and jQuery.

Environment: Saleforce.com platform, Service Cloud, Apex Language, Apex Scheduler, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lookup and Maser Details Page, Email Services, Security Controls, SOAP, REST, WSDL, GIT, Jira, HTML, Java Script, Java, Web Services, Sandbox, Eclipse IDE Plug-in.

Confidential, Bridgewater, NJ

Salesforce Developer

Responsibilities:

• Designed and Developed several APEX triggers, classes, Visual Force pages for various functional needs in the application.
• Created Visualforce Email templates and automated Email process to send installation instructions to new and existing customers.
• Interact with the offshore team, coordinate with development efforts and get the status update on Development items and Bug Fixing.
• Worked and Developed Custom portals, partner portal.
• Used Apex Data Loader for Insert, update and bulk import or export of data from Salesoforce.com objects. Used it to read, extract and load data from comma separated values (CSV), implanted Automation of their loads.
• Handling Service desk tickets for all types of salesforce.com and integration requests.
• Worked on Batch Apex, Schedule Apex Jobs.
• Created Test Cases, Scenarios on analyzing requirements at each phase of testing in SIT, UAT and verified & validated in QC.
• Created Ant Scripts for deployment changes from Sandbox to Production.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
• Worked on setting up and implementing Live agent and service console.
• Created Skills set for implementing Live Agent pre-chat forms.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.

Environment: Apex, Visual force, S-Controls, Force.com IDE, Exact target, jQuery, SOQL, SOSL, HTML, CSS, XML, XSL, Apex data loader, CA Service Desk, Live Agent/ Service Console, Workbench, Click tools, Marketo, Oracle 9i, MS office 2003, Oracle 10g/9i, TOAD 8.0.

Confidential, Plano, TX

Java Developer

Responsibilities:

• Designed and developed Struts like MVC 2 Web framework using the front-controller design pattern, which is used successfully in many production systems.
• Normalized Oracle database, conforming to design concepts and best practices.
• Designed the important level and detailed design for Quiet Time alerts by utilizing the existing Message broker infrastructure. The architecture reduced 400-man hours of initial estimation.
• Developed user interfaces using JSP, HTML, XML and JAVA Script.
• Generated XML Schemas and used XML Beans to parse XML files.
• Created Stored Procedures & Functions. Used JDBC to process database calls for DB2/AS400 and SQL Server databases.
• Invoked the web service from Message flows through XML gateway in a secured manner.
• Developed ANT scripts to build the different modules for the Project, such as building the binary files and scripts for deploying to the server.
• Developed web application called iHUB (integration hub) to initiate all the interface processes using Struts Framework, JSP and HTML.
• Worked closely with the Infrastructure team during the build process in deployment and configuration of the Message broker.

Environment: HTML, JavaScript, J2SDK1.5, Core JAVA, J2EE, EJB 3.0, JSP, JSF, XML, Spring, Hibernate, Oracle, Eclipse WTP, WebLogic, WebSphere, Ant, Unix, and CVS.