SUMMARY:

• Over 7 years of IT experience in various technologies, which includes 5+ years of experience on Salesforce.com/Force.com implementation with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Software Development in CRM Application Development, Database, Data Modeling and Java developing.
• Experienced in customizing Standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads and Campaigns as per requirement.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Workflows, Approval Processes, Page Layouts, Search Layouts, Email Templates to meet the client's requirement and functionality.
• Experience in creating Profiles, Roles, Permission Sets and Organization Wide Defaults.
• Knowledge in analyzing business requirements, entity relationships and converting to Salesforce custom objects, Lookup Relationships, Master-Detail Relationships.
• Proficient in designing Custom Formula Fields, Roll up summary, Field Dependencies, Field Updates, and Email generation according to application requirements.
• Experience in Data import and Export using Data Import Wizard and Data Loader. Developed Custom reports and Dashboards to continuously monitor data quality and integrity.
• Experienced in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
• Experienced in sales, service, marketing and community cloud.
• Experienced in Live Agent skills, live agent buttons and live agent deployment.
• Experience in integrating external web systems with salesforce using REST and SOAP web services.
• Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and workflow by collecting data from users and operating on it.
• Experienced in using SOSL & SOQL queries with in governor limits for data fetching and manipulating.
• Hands on experience in Force.com Migration tools for validating and deployment of data from one organization to the other organization.
• Proficient with tools like Eclipse IDE (Force.com Plug-in), Developer Console for developing, customizing of Apex Class, Visualforce pages, Knowledge Management, Code coverage and changing metadata components; Force.com, Explorer, Force.com beta version and Workbench.
• Experienced in creating Buttons, Links, Actions, Compact Layouts, Page Layouts, Search Layouts, Related Lookup Filters, and Object Limits.
• Experience in Custom Integration of Workflows & Approval Process, tasks, events, Email Services, Security Controls, Custom Application, Reports & dashboards.
• Experienced in Apex Classes, Apex Triggers, Apex Testing and manipulating records with DML.
• Experienced in Developing lightning components, Visualforce components and Visualforce pages.
• Knowledge on Salesforce Lightning Schema builder, Process Builder, App Builder and App exchanger.
• Experienced in DevOps Tool for Testing and deployment of metadata from sandbox to UAT.
• Hand on Experience in ANT migration tool and Gerrit for validations and Deployment.
• Hands on experience with data migration tools Import Wizard, Apex Data Loader, Jitterbit Cloud Data Loader and Informatics Cloud Data Loader for Salesforce.
• Expert with Substantial Experience in Salesforce Administration, Operational Analytics, Project Management, and Quality Assurance with Emphasis on Process Improvement.
• Experience in Generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.
• Designed Custom Fields, Validation Rules, Field Dependencies, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Hands full of experience on Batch jobs, Bulk triggers, Future methods, and Test Classes.
• Compose case management process, lead conversion and Campaign influence.
• Implemented Record-Level and Field-Level security and configured their Sharing settings and Sharing rules.
• Knowledge on REST API, SOAP API, BULK API, Streaming API and Asynchronous Apex.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.

TECHNICAL SKILLS:

Sales Force Technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, REST API and SOAP API.

Force.com tools: Apex Data loader, Force.com Apex Explorer

Operating Systems: MS Windows, Linux

Programming Languages: Java, Apex, SQL

Web Technologies: JSP, VF pages

Database: Oracle, SQL, SOQL

Salesforce Tools: Change sets, Force.com Migration tool, Apex data loader, Force.com Ide

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. Salesforce Developer

Responsibilities:

• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Designed and developed batch apex processes and scheduled the processes for closing the cases.
• Experienced on DevOps tool, Gerrit, Jenkin. Worked on ANT tool for data validations and for moving components from one organization to other organizations.
• Experienced on building process builders and validation rules.
• Worked on shield platform encryption for masking the confidential fields as per the customer requirements.
• Used SOQL & SOSL considering the Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Worked on improving the code coverage by maintaining the code quality as per the Nova suite report.
• Worked on field level security to hide critical information on the profile users.
• Experienced in working with Force.com migration tool for moving metadata from one sandbox to other.
• Experienced in working on web services.
• Experienced in working on Lightning components, List Views, page layouts, Aura components, External objects, custom objects, standard objects, Permission sets, OWD, Field Level Security, Custom Fields, Custom tabs, Roles and profiles, Custom Formula Fields, Field dependencies, Relationships, Pick-lists.

Environment: Salesforce.com, Service cloud, Apex, Visualforce, Lightning components, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Data Loader, JavaScript, HTML, CSS, Force.com IDE, Git, Windows XP, DevOps Tool, ANT tool, Force.com Migration tool.

Confidential, San Ramon, CA

Salesforce lightning Developer

Responsibilities:

• Created new custom objects, assigned Fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.
• Specially worked on Case Management with Workflow & Approval Process, User Entitlements and Role hierarchy for SalesForce.com Applications. Implemented Web-to- Lead and Web-to- Case automation. Maintained system interface diagrams and functional designs.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
• Written SOQL, SOSL query Language necessary for the application in Apex Classes and Triggers.
• Managed user Accounts and security - including new user Account creation, profile and role management, sharing rules, and security controls.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and Validation Rules.
• Experienced Data loader user with knowledge on complex and large CSV files for faster data Integration into the Salesforce.
• Assisted development and operations teams to define technical requirements to accompany existing operation requirements. Designed and developed use Cases/test Cases in support of the technical requirements. Transformed technical requirements into architectures.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Customized Reports and Dashboards for business use and added lightning components to lightning pages and record pages.
• Implemented Chatter Communities functionality across sales channel and internal teams to post updates on sales, feedback on requests.
• Developed lead generation Communities forms for the marketing team to capture leads from campaigns and hosted on site.com as public facing websites without login, but restricted access to IP Address level.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Support the Email Marketing Manager in the development of new business requirements.

Environment: MS Office Suite (Word, Excel, Access, Power Point, Outlook), SalesForce.com CRM Application Platform, Apex Language, SOQL, SOSL, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports.

Confidential, Seattle, WA

Salesforce Developer

Responsibilities:

• Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs.
• Designed and developed batch apex processes and scheduled the processes to update the buyer status base on the account’s buying history.
• Loaded data into Salesforce using Demand Tools from our legacy systems (Order entry system).
• Created Many-to- Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Extensively involved in Unit Testing and wrote Test Methods using Force.Com utilities.
• Created Custom Visual force components and attributes to override the look and feel of standard Visual Force components.
• Modified existing Approval processes and created Approval steps, which used email alerts and field updates.
• Automated the process of creating Leads directly from Web and Auto-Response rules. Developed Formulas, Validation rules to maintain the quality of the data.
• Designed the solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Strong experience in implementing Salesforce.com MVC in the application customizations for separating Data persistence, UI and business logic.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created Partner Portal and configured as per the requirements of the sales process. Also, Responsible to create Sandbox from the given Production.
• Deploying applications from Sandbox to Production using Eclipse and Change sets.
• Identify and document bugs and feature requests in the products; determine workarounds for the software defects work closely with software engineers and customers to implement effective solutions along business-appropriate timelines.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages

Environment: Saleforce.com platform, Demand Tools, Eclipse IDE plug-in, HTML, Java Script.

Confidential

Salesforce Developer/Salesforce Admin

Responsibilities:

• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud.
• Developed various custom objects, Tabs, Components, Record Types, Relationships, Junction Objects, Formula fields and Validation Rules.
• Developed Apex classes, Controller Classes, Apex triggers and API integration for various functional needs in the application.
• Apex code to convert lead to a contact and associate the contacts with accounts.
• Developed and deployed approval processes for leads conversion, opportunities and products/Assets management.
• Worked with User Management, Roles & Profiles, Creating Reports, and Dashboards.
• Implemented the requirements on Sandbox and Force.com IDE plug in during Eclipse and deploying it in production.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Experienced with Web-to- Lead and Web-to- Case scenarios along with Escalation rules and Assignment Rules.
• Worked on OWD, Role hierarchy & sharing rules to configure Data Visibility.
• Maintained Organizational Hierarchy created Profiles, Roles and maintained Sharing/Security for FLS, Record-level Security.
• Customized the dashboards to track usage for productivity and performance of business centers and their sales team.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs.

Confidential

Java Developer

Responsibilities:

• Developed analysis level documentation such as Use Case, Business Domain Model, Activity &
• Sequence and Class Diagrams.
• Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.
• Developed and deployed UI layer logics of sites using JSP. Struts (MVC) is used for implementation of business model logic.
• Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application
• Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages with Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed the XML data object to generate the PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
• Implemented mid-tier business services to integrate UI requests to DAO layer commands.

Environment: J2EE, JDBC, Java 1.4, Servlets, JSP, Struts, Hibernate, Web services, SOAP, WSDL, Design Patterns, MVC, HTML, JavaScript 1.2, WebLogic 8.0, XML, JUnit, Oracle 10g, My Eclipse.