Programmer Analyst Resume Denton, TX - Hire IT People

SUMMARY:

Detailed Professional with 10 years of experience managing projects and working with application performance technologies in the military and corporate environment.
Planned, reviewed, directed, and coordinated activities for projects of varying sizes.
Ensured that goals and objectives of the project were accomplished within a determined time frame, cost effective manner, and increased stakeholder wealth maximization up to 60 percent.
Established work plans to determine schedule during project phases and service management.
As well as giving consultative services to ensure key stakeholders relationships are maintained.

SKILLS:

Knowledge of PPM, PeopleSoft, Power Point, Outlook, SharePoint, Java Script, Access, and Microsoft Project.
Word, Excel, Outlook, Share Point Workspace 2010, VISIO and SDLC Methods.
Utilizing ServiceNow ServiceWatch and experience with debugging discovery across multiple platforms/system.

EMPLOYMENT HISTORY:

Confidential, Denton, TX

Programmer Analyst

Responsibilities:

Assisted with Implementation of Jakarta &Kingston version of ServiceNow, from Istanbul
Performs highly complex (Senior Level) computer programming
Java, Java script, CSS, HTML, Python, Ruby, XML, REST, SOAP, Angular, Bootstrap, Node
ServiceNow - (IT Operations Management) ITOM -discovery, service mapping, configuration mid servers, orchestration, CMDB, and configuration of Service Now fields/platform.
Servicenow-(IT Service Management) ITSM-business service mapping
Agile, waterfall, scrum methodologies
Build and deliver applications on the Servicenow Platform that apply innovative technical solutions to eliminate manual processes and simply workflows for complex procedures.

Confidential, Ft. Worth, TX

Information Technology Specialist

Responsibilities:

Java, Java script, CSS, HTML, Python, Ruby, XML, REST, SOAP, Angular, Bootstrap, Node
Assists in the design, preparation, editing and testing of military computer programs-(SABRs) Standard Accounting Budgeting Reporting System.
Network layer security solutions including firewalls, application security, proxies, transport layer security, wireless, secure remote access services
Understand and describe types of Access Control List (ACLs)
Configure, monitor, and troubleshoot ACLs for IPV4 and IPV6
Coordinate the planning, implementation, maintenance and installation of all information technology products.
Troubleshoot information technology-related issues for both hardware, software, and network
Experience with web servers and common relational databases used in today’s application architectures. Ability to understand SQL.
Utilized Agile and Waterfall methodologies

Confidential, Dallas, TX

Principal Consultant

Responsibilities:

Understand and communicate the technological solutions offered by the company to new and existing customers.
Focus on SAAS solutions to the small to medium business market; present solutions to customers via phone and/or web (WebEx).
Serve as a point of contact to new and existing customers on new and additional services the company can provide.
Build and deliver applications on the Service Now Platform that apply innovative technical solutions to eliminate manual processes and simply workflows for complex procedures.
ITOM -discovery, service mapping, configuration mid servers, orchestration, CMDB, and configuration of Service Now fields/platform.

Confidential, Plano, TX

Associate Consultant

Responsibilities:

Java, Java script, CSS, HTML, Python, Ruby, XML, REST, SOAP, Angular, Bootstrap, Node
Expert in Agile and Waterfall methodologies
Create and maintain relationships with key stakeholders at CA’s prospects.
Able to understand business drivers and risks involved to the customer.
Experience with web servers and common relational databases used in today’s application architectures.
Ability to understand SQL.

Confidential, Plano, TX

Apprentice ServiceNow

Responsibilities:

Java, Java script, CSS, HTML, Python, Ruby, XML, REST, SOAP, Angular, Bootstrap, Node
Expert in Agile and Waterfall methodologies.
ServiceNow- (IT Operations Management) ITOM -discovery, service mapping, configuration mid servers, orchestration, CMDB, and configuration of Service Now fields/platform.
Utilized Java Scripts
Service Now and Remedy/Salesforce Force System administrator.
Develop systems integrations and process automation

Confidential, Dallas, TX

Student-ServiceNow

Responsibilities:

Created and Configured Business Rules, User Interface Policies, User Interface Actions, Java Scripts and ACLs
Java, Java script, CSS, HTML, Python, Ruby, XML, REST, SOAP, Angular, Bootstrap, Node
General support, administration and maintenance of service Now platform and associated applications.
Implemented Control system access and data security.
Experience working with CMDB and discovery in ServiceNow.
Work with Windows Command Prompts