PROFESSIONAL SUMMARY:

• Over 7+ years of IT experience with 5+ years of experience as Senior Salesforce Developer.
• Strong experience with Sales Cloud and Service Cloud implementation and Lightning features.
• Good understanding of SAAS, PAAS and IAAS cloud computing service.
• Expertise in creating Custom fields, Formula Fields, Validation rules, Custom Tabs.
• Hands of experience on Salesforce Lightning for customizing Report and Dashboards for business issue.
• Implemented Salesforce Lightning components based on the client requirement to change the classic version to Lightning version.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Experienced in building Communities and Portals using Lightning Community and used Community Cloud to connect with customers.
• Expertise in designing, creating and maintaining Salesforce.com
• Experience in related to SFDC Configuration like Creating Roles, Profiles, Email Services and Approval Process.
• Expertise in using Exceptional Handling, Helper Class, Batch apex, Wrapper Class while programming.
• Highly experienced in writing Apex Classes, Apex Triggers, developing Visual Force pages using standard and custom controllers.
• Strong knowledge in customized Case Management with Validation Rules, Escalation Rules, Approval Process and Dashboards for auto leads routing, lead escalation and Email alerts.
• Good experience in web technologies like HTML, XML, J - Query and JavaScript
• Expertise in creating Email Templates using Visual Force and HTML-5.
• Worked on Page layout customization, page layout assignment based on profiles and created customs links based on user requirements.
• Worked on Administration setup like manage Users, Security Controls and Data Management.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, design of Visual Force Pages, Snapshots, Dashboards.
• Used Data loader for data management in force.com platform.
• Having very good Knowledge on using Salesforce.com Administration, Creating Roles, Profiles, Page Layouts.
• Experience in installing, evaluating the AppExchange application under the salesforce.com platform.
• Proficient in working under Agile Development Environment.

TECHNICAL SKILLS:

Salesforce.com: Apex Classes, Apex Triggers, Lightning, Visual force pages, Validation rules, Workflow and Approvals, Analytic Snapshots, Custom Objects, Dashboards and Reports, Sales Cloud, Service Cloud, SOQL, SOSL, Email template, App exchange, Eclipseforce.com IDE Plug-in, Apex data loader .

Tools: Eclipse IDE, Eloqua, Apex data loader.

Web Services: SOAP, WSDL, XML

Database: Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL.

HTML, DHTML, HTML: 5, CSS, JavaScript.

Operating system: UNIX, Windows XP/ VISTA/7/ NT/ 2000/ 2003.

Programming language: Apex, Java, C#, C++, C.

PROFESSIONAL EXPERIENCE:

Confidential, Eden Praire, MN

Sr. Salesforce Lightning Developer

Responsibilities:

• Developed and supported various Salesforce custom applications in Agile/Scrum environment.
• Used details knowledge of application features, participated in Design sessions with Architects and other developers to assess the scope and impact of business needs & technical Solutions.
• Designed, developed, and deployed Apex Classes, Controller Classes, Extensions, Apex triggers, and Visual force Page on the requirement basis.
• Worked on Salesforce Lightning Components based on different business requirements.
• Created Lightning Component as Proof of Concept to show the new lightning look and feel along with the required functionalities.
• Developed responsive visual force page using lighting design system(SLDS), created date picker field in lightning design system
• Used Spinners in custom pages whenever page is updating any records for showing progress, and created many lightning action buttons using visual force page.
• Integration and Interaction with various other platforms such as MS Dynamix, Eloqua, and Apttus CPQ.
• Managing the off shore team and providing guidance for the development of requirements.
• Maintaining Salesforce environments and deploying the code to multiple instances.
• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, and Exception statements to invoke Apex triggers
• Extensively used Apex coding concepts to deliver self-contained & robust code segments without dependency on existing work flows and validation rules.
• Created Visual force email templates, New Templates, Mail Merges and also automated Email Process to send installation instructions to new and existing customers
• Worked on cases related to User Security, Data Security, workflow rules, validation rules, Formula Fields and various customizations within Salesforce.
• Developed and deployed workflows and approval processes for opportunities and products/ assets.
• Mass delete/transfer records using Data Management.
• Monitored and resolved the Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
• Involved in gathering Customer requirements from business user teams spread over Sales, Marketing and Customer service.
• Involved in CRM processes like Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Designed, and deployed the Custom Objects, Custom Tabs, Validation Rules, Workflow Rules, Auto-Response Rules, and Page Layouts to suit to the needs of the application.

Environment: Force.com Eclipse IDE, Data Loader 14.0, Apex Explorer, Apex, Visual force, SOQL

Confidential, Renton, WA

Sr. Salesforce Consultant

Responsibilities:

• Wrote Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Has implemented Apttus CLM from Scratch at Accuracy. Merged various agreement documents to improve efficiency in administration and version control
• Developed Apex Triggers, Apex Classes and Test Methods.
• Used Best Programming Techniques like Exception handling statements while programming Apex Triggers, Assignment statements, Conditional statements, Loops, SOSL, SOQL queries.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Actively did requirement analysis for the end-to-end project by exploring all possible use cases.
• Created pick lists, dependent pick lists, and validation formula fields to the custom objects.
• Created custom fields, field dependencies, tabs, applications, home page components.
• Migrated to Lightning application from classic Mobile application.
• Used Standard and Custom Controllers while creating Visual force pages that meet the requirements of end user.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Managed Cases, Communities as a part of Salesforce Service Cloud.
• Created workflows and approval processes for Standard and Custom objects.
• Mass delete/transfer records using Data Management.
• Managed Data Categories as a part of Salesforce Knowledge Base.
• Involved in getting Customer requirements from business user teams spread over Sales, Marketing and Customer service.
• Involved in CRM processes like Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Used Eclipse and Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in
• Proposed and implemented enhancements to the deployed project to give the client better ROI.
• Coordinated with business and technical team members to guarantee a smooth flow for history load, incremental load & Inbound / outbound sync.
• Successfully completed phase 1 & 2 “Go live” for the latest CRM product.

Environment: Agile, Saleforce.com CRM, Admin Functions, Apex, Triggers, Visual Force, Soap UI, Workflow & Approvals, Change Sets, Force.com migration tool, Data Loader.

Confidential

Salesforce Developer

Responsibilities:

• Worked as Salesforce Developer and performed configuration and customization on salesforce.com.
• Involved in daily stand up meetings to track the different pending activities.
• Involved in project governance to effectively manage the process within the timelines set by the client.
• Provided support to the users when the project went live for phase 1 and was part of the maintenance team providing quick and effective solutions to the users.
• Worked with various salesforce.com custom as well as standard objects like Cases, Accounts, and Contact.
• Handled the cases related to workflow rules, validation rules, Formula Fields and various customizations within Salesforce.
• Created Approval process for the application by implementing custom formulas in different stages of approval.
• Apex code to convert lead to a contact and associate the contacts with accounts.
• Created and managed branding, zoning, customization of Salesforce Communities.
• Worked on Data updates and Loads on need basis using Data Loader.
• Resolved issues in CTI Soft phone and Live Agent in Service Cloud.
• Worked on User’s Profiles, Permission Sets, Roles, and Sharing Settings etc.
• Created custom reports to track the cases, assets etc. to be available to different levels in the organization based on their profiles.
• Implemented the requirements on Sandbox and Force.com IDE plug in during Eclipse and deploying it in production.
• Implemented some improvements to the organizational best practices.
• Involved in the design and configuration of the Service Cloud at enterprise level.
• Used the sandbox for testing and deployed the code to the different instances after testing.
• Supported the team for complex deployments.
• Created templates, page layouts, and record types according to the business process requirements.

Environment: Saleforce.com platform, User’s Management, Admin Functions, Apex, Triggers, Visual Force, Workflow & Approvals, Change Sets, Custom Objects, Custom Tabs, Windows 7

Confidential

Java Developer

Responsibilities:

• Developed UI screens using JSP, HTML, CSS and user validations using Java Script.
• Created controller Servlets for handling HTTP requests from JSP pages.
• Developed Webservices and written SOAP and created WSDL for webservices.
• Responsible for executing the JAVA web applications on application server.
• Successfully implemented the MVC pattern by writing the JSP's as a view and Java beans.
• Developed customer care related web pages using JSP, JSP Tags and Servlets.
• Involved in validating using the Struts validation and Configured in Validation.xml.
• Involved in writing Beans, Action Classes and Business Delegates using Action Forms, Dynamic Action Form and Validator Action Forms.
• Involved in the design of the applications using J2EE using Model/View/Controller (MVC) design pattern.
• Developed Dependency Injection using Constructors in Spring Framework.
• Used JNDI lookup for getting the Connection Objects.
• Provided Production support on Oracle, Microsoft SQL Server.
• Used SQL Queries and Stored Procedures extensively in retrieving the contents from SQL Server.
• Extensively worked on presentation layer and simulators developed with Struts.
• Wrote DAO classes to interface with Database using hibernate.
• Implemented SQL, Stored Procedures, Functions, Packages and Cursors in Oracle for the application.

Environment: Java, JSP, Java Beans, MVC, JMS, Weblogic8.1, JavaScript, ORACLE9i, HTML, DHTML, XML, Windows.