TechnICal Support Manager/Partner Resume

SUMMARY:

Detail - oriented professional specializing in full stack application development and complex problem-solving. Strong emphasis on either working independently or collaboratively with a like-minded team to ensure optimal results

TECHNICAL SKILLS & ABILITIES:

C++, Javascript, JQuery, HTML5, CSS, Node.js, Heroku, Git, React.js, MySQL, QuickBooks, MS Office

EXPERIENCE:

TechnICal Support Manager/Partner

Confidential

Responsibilities:

Managed day to day operations of successful management recruiting offices located in both NJ and PA.
Oversee all IT and support including Exchange Server, websites, online recruiting/advertising, and application development.
Implemented web-based applicant tracking system.
Customized ATS reports, triggers, system workflow to improve efficiency, resulting in 20% sales increase.
Responsible for all employee/client IT training and technical support.
Managed all P&L duties, employee payroll, training and employee reviews.
Recruited new clients and negotiated contracts.
Created employee technical manuals and company policies.

Software Engineer

Confidential

Responsibilities:

Contributed to multi-million-dollar project, LES, which monitored alarms in phone lines and built automatic work packages.
Acted as the liaison between the customer and the development team on design requirements, testing, delivery, implementation, and troubleshooting of the project.
Developed and maintained SQL, PLSQL, Procedures and Pro C applications.
Designed, developed and tested Unix Shell, C, and C++ applications.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship