SUMMARY:

• Around 5+ years of IT experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects using Salesforce.com CRM, SalesForce Administrator and Java/J2EE technologies and followed Agile (SCRUM) & Waterfall Methodologies. Involved on SalesForce configuration, customization, integration, deployment, communities and classic to lightning migration, lightning component, lightning design system. Good Knowledge on Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, validation rules, reports, dashboards, tasks and actions.
• Extensive experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL, SOAP and REST Web services.
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Developed dynamic web apps for mobile and desktop device using lightning Framework.
• Performed administrative activities for SFDC including System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, and End User Training Development.
• Hands-on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader
• Key player in migrations and deployment of code from one environment to other using Force.com deployment.
• Strong understanding of Relational Databases and how they work - specifically SQL based databases like SQL Server, Oracle, Sybase, Teradata.
• Extensive experience in designing validation rules, custom objects, custom fields, role based page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation according to application requirements.
• Strong Spreadsheet skills - specifically with migrating data from Excel to SFDC (and other data sources).
• Good Knowledge on SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Prior experience working on a data migration project and preferably with both domestic and international migration projects.
• Responsible for documenting changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Experienced in redefining revenue stages in Marketo App, and maintain Marketo user log and daily issues dealing with campaigns and lead nurturing.
• Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
• Knowledge of development/coding standards and best practices in VF/Apex and governor limits.
• Adept in sales analysis, marketing & customer support business processes used by Salesforce.com customers and recommendations to customers for improving their processes using Salesforce.com
• Worked with business requirement stakeholders to design, develop and refine the graphical users experience of CPQ.
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
• Good understanding with Client/Server architecture, Object-Oriented Design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture.
• Implemented Data Modeling in sales cloud and service cloud.
• Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility and Informatica on Demand.
• Extensive experience in analytical, problem solving and organizational skills and PC software skills including Microsoft office suite of products such as word, power point, Excel, MS Project, etc.
• Experience designing and developing integrations from Force.com to upstream and downstream applications using Force.com API(s).
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).

TECHNICAL SKILLS:

Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), Marketo, CPQ Apttus Veeva, S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com, Eclipse IDE Plug-in. Import Wizard, Analytics, Snapshots, Case Management Automation, Custom Objects

Business Process: Service Requests and Activities, Opportunities, Quotes and Proposals, Order Management, Campaign Management, Case Management, Contract Management, Pricing, Approval, Partner Deal Registration, Data Cleansing and De-duplication, Agreements and Entitlements

Visual Force: Custom Visual Force Pages

Languages: C, Java, Apex, JavaScript, SQL

Database: Microsoft SQL Server, MS Access

Web: HTML, XML, CSS, JavaScript, JSON, JQuery, SOAP,REST

Platforms: Windows, Windows Server.

Tools: Data Loader, Workbench, Eclipse IDE.

Operating Systems: 2003/XP/2000/NT/98/95, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Application Solution Developer/ SalesForce Admin

Responsibilities:

• Developing business logic, advanced CRM capabilities and user experience on the Salesforce.com platform.
• Develop real-time and batch integrations between Salesforce.com and internal/external systems.
• Implement, enhance and support customizable third party applications for Salesforce.com platform, such as Calendar Anything, Map Anything, RIVA, and others.
• Improve and evolve existing technical processes and Propose technical solutions to business problems leveraging industry knowledge, and partner product knowledge, and thought leadership.
• Handle day to day operational questions/issues from internal clients as well as perform production support duties.
• Collaborate with the team(s) to architect and design capabilities that align with the project roadmap.
• Collaborate with delivery manager and business partners to ensure technology roadmap is in alignment with business goals.
• Play any role on the delivery team as needed to support the high performing Agile delivery model
• Defects from PROD Environment are fixed promptly within the deadlines and tested thoroughly before deployments for error free Code.
• Maintained Test Class Code Coverage above 85%.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• SFDC Development in implementing Apex Classes, Triggers, Visual force pages, SOQL and SOSL.
• Several function-specific modules were successfully implemented, deployed, and tested on schedule and are currently in use by a pilot group of end users.
• Maximum, error-free code coverage was achieved despite migration of code from multiple environments.
• Solutions developed are accessed via both mobile and desktop.
• Technical processes used by development team have been streamlined.
• Overcame significant complexities in data availability, consistency, and structure to produce mission-critical modules.
• Developed dynamic web apps for desktop devices and mobile using Lightning Component framework.
• Used out-of-the-box components from the Aura framework, such as aura: iteration and ui: button to build apps.
• Successfully worked with Aura framework and LDS Implementation.
• Responsible for developing and Maintaining SFDC applications using Apex, custom settings, triggers, JavaScript’s, JSON and SOQL.
• Created Customer user interfaces with visual force, Salesforce API’s (REST, SOAP etc.)

Environment: Salesforce.com, SalesForce API, CRM, Visual Force, Visual Studio, Apex Classes, Triggers, Visual force pages, SOQL, SOSL, JavaScript’s, JSON, REST, SOAP, Agile, UAT.

Confidential, Montvale, NJ

Sr. SalesForce Developer/Admin

Responsibilities:

• Interacted with Business users for requirements gathering, analysis and development.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Deployed the code over sandboxes using Change set.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Interacted with various business user groups for gathering requirements for Salesforce Implementation and documented the Business and Software requirements. Worked with Lightning tools to upgrade to the Sales force platform.
• Knowledge on Lightning installation and disabling role creation at installations and disabling role creation after installation.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data.
• Experience in building apps on S1 using Lightning components.
• Developed re-usable UI components with the Lightning Component Framework.
• Developed business documents for Salesforce.com Custom objects and also maintained business and technical knowledge of Sales force and associated applications.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Work with Business Analyst team to provide the Level of efforts for the Enhancement requests.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Provided training to Business users about the system.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Participating in the full application life cycle from technical design to development, testing and deployment.
• Experience in SFDC implementations with strong expertise in Sales Cloud, Service Cloud, marketing Cloud, CPQ Tools (Apttus, Cameleon).
• Knowledge of Product Configuration & amp, Rules, Commerce Process, Document Engine and Pricing functionality of Oracle Big Machines CPQ Cloud.
• Working extensively on Profiles, Security Setup, Users monitoring, Workflows, Approval Flows, and Validation rules, Apex Classes, Triggers, Flows, Process Builders, Conga Builder, DocuSign, Apttus, Reports and Dashboards.
• Working experience in AppExchange App Development and Package Creation Experience with custom integration, Salesforce Sites, API Calls.
• Key Player in SFDC release management including Sandbox management and change set tracking.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com, SalesForce API, Visual Force, Visual Studio, Apex Classes, Controller classes, Triggers, Visual force pages, SOQL, SOSL, JavaScript’s, Java, JSON, REST, SOAP, Agile, UAT, CML, WSDL, Apttus, Cameleon, API Calls, CPQ, Oracle, ERP.

Confidential

Java Developer

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML, JQUERY, JAVASCRIPT, AJAX and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Responsible for understanding the business process by communicating with business users.
• Involved in developing the functionality as per use case documents for various modules of the application
• Performed unit testing using JUnit.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework
• Used SVN as source control.
• Developed and deployed applications using WebLogic 7.x with JBuilder as IDE tool.
• Used JDBC to connect and perform operations on database
• Designed and created various tables required for the project in My Sql database.
• Used Log4j to capture the log that includes runtime exceptions and debug information.
• Developed the application using Eclipse.

Environment: Java, JSP, HTML, JQUERY, JAVASCRIPT, AJAX, ANT Scripts, CSS, JUnit, WebLogic 7.x, JBuilder, IDE tool, MYSQL, JDBC, Eclipse.