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Sales Force Administrator/developer Resume

River Woods, IL

SUMMARY:

  • Have 6+ years of IT experience of which 3+ years of experience on Design, Development and Customization on Sales force.com Platform and 2 years of experience in development of Web based Applications using Java/ J2EE Technologies.
  • Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
  • Strong Implementation and Integration experience using Custom objects, Triggers, work flows/ work flow rules, approvals, S - Controls, Visual Force Pages, and Apex classes.
  • Proficient in using meta-data migration tools like Eclipse IDE and Sales Force Apex Data Loader.
  • Experience in realizing the business requirements to design on Sales force.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, look ups, Entity Relationship data model, Pages, Classes, Interfaces, Work flows & Work flow rules, triggers, Email alerts and business logic.
  • Ability to effectively translate Sales force data into business understandable metrics using Reports (Matrix, Summary, and Tabular), Analytic Snapshots, and Dash Boards (Static and dynamic).
  • Experience in analyzing and documenting the work flows and functionality of existing systems, preparing presentation materials to all levels of management.
  • Good command over designing & developing dynamic web content using HTML, XML, JavaScript & other web development tools/technologies.
  • Worked extensively on build and deployment tools like ANT, Maven, Jenkins and version control Tortoise SVN, CVS, IBM Clear Case .
  • Experienced with Microsoft SQL Server, Oracle, and My SQL databases.
  • Experience in wide range of languages and technologies such JSP/JSF, AJAX, HTML5, CSS3, JavaScript, XML, and SOAP.
  • Hands on experience on CPQ Calidiouscloud and ApptusCPQ.
  • Hands on Experience on Python Script for CPQCalidiouscloud.
  • Well Versed with building and deploying with ANT, Build EAR and Hudson tools.
  • Experience in B2B Integration using Business Connect EDI, X12, HIPAA and SOAP
  • Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.
  • Expertise in Force.com technology stack: APEX, Visual force, SOQL and SOSL.
  • Experienced in created many Work Flows, Custom Controllers, Components, Validation rules, Approval Processes, Triggers, Sharing Rules and also the most complex Apex classes to meet the client’s requirement and functionality.
  • SFDC Configurations/Customization - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers.

TECHNICAL SKILLS:

Salesforce Technologies: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Sales force.com customization like Work flow Rules, Role Hierarchy, Validation Rules, Formula, Custom objects, Page Layouts, Record Types.

Operating Systems: Windows 98/2000/XP/2003/vista/2007.

Web Development: XML, HTML, CSS, Visual force, JavaScript. Angular JS

Languages: C, C++, Java, Java Script, J2EE SQL, Apex.

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader.

PROFESSIONAL EXPERIENCE:

Confidential, River woods, IL

Sales force Administrator/Developer

Responsibilities:

  • Worked on Agile methodology and attended Daily status/standup meetings.
  • Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
  • Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirement and user story development .
  • Experienced in delivering the full software development life cycle with the force.com platform.
  • Created custom fields, field dependencies, tabs, applications, home page components.
  • Created custom objects, Tabs, Apps, links, formulas, Layouts, workflow rules and approvals as per the
  • business requirements. Set both object-level and record level security.
  • Reviewed and streamlined existing CRM processes, information, and data requirements to ensure accurate adoption metrics reporting. Deactivated users to release licenses.
  • Implemented Configuration, Customization and Development with Salesforce.com on Service Cloud.
  • Monitored and resolved Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
  • Hands on experience on Sales force lightning for Customizing Reports and Dashboards for business use.
  • Skillfully utilized Lightning Connect to get real-time data from external system by using external objects in Sales force.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Migration of Service cloud data into salesforce by using Data management tools such as Apex Data loader, Import wizard.
  • Created custom controllers and controller extensions while developing Visual Force pages.
  • Developed the Apex Triggers to ensure the correct data entries in to the system.
  • Developed Test classes and maintained the proper code coverage to deploy in to the production.
  • Developed Validation rules on various objects. Also, created Assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
  • Worked on Web to Lead and Web to Case.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Created Assignment rules on Case object to assign the web to Cases automatically to Queues and users based on the products .
  • Worked on Process Builder based on the requirement.
  • Created the Reports and Dashboards as per the business requirements.
  • Integrated Salesforce .com with an external application using SOAP/REST based web services.
  • Customized Salesforce .com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production boxes.
  • Implemented Python Scripts for CPQ and also Integrated CPQ with SAP.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
  • In addition, Supported the project's end to end CPQ implementation
  • Migrated the code/components from one Sandbox to other Sandbox using Change set.
  • Designed and maintained different environments, included Development, QA, UAT and Production.
  • Deployed the enhancements of Custom Objects, Fields, Triggers, Reports and Workflows in to the test and prod boxes to make them in Sync.
  • Co-ordinate with the test team and provide the application flow demo before the test team start Testing.
  • Involved in process documentation.

Environment: Salesforce .com Performance Edition, Visual force, Apex, Apex Data Loader, Mavens Mate, Microsoft Excel, SQL, Eclipse, Reports, Custom Objects, Custom Fields, Custom Tabs, Apex Data Loader, Sandbox Data Loading, HTML, HTML5, GIT, Sales cloud, Apptus CPQ, Lightning Experience, Eclipse IDE Plug-in, Windows XP, Subversion.

Confidential, Mc Lean, VA

Sales force Developer

Responsibilities:

  • Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development.
  • Closely worked with Business users, Business Analysts and large team for Analysis of the existing system and specifications.
  • Involved in various activities of the project, like information gathering, analyzing the information documenting the functional and non-functional requirements.
  • Designed, developed and deployed Custom Objects consisting of validation rules with effective formulae fields, Workflow rules necessary to suit the needs of the application.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Developed Triggers, Apex classes and visual force pages as per the needs of the application.
  • Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
  • Developed Test Classes for unit testing and Apex Triggers for various DML events and functional needs in the application.
  • Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
  • Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
  • Worked on SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
  • Also have experience on Service Cloud, App-exchange & Call center applications, in Various SFDC Implementations.
  • Used SOQL and SOSL queries to pull data from database for data manipulation needs.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Integrated Salesforce data with external systems by writing salesforce REST Web Services for Inbound classes and used Http Request methods to call external application REST API endpoint.
  • Involved in minor corrections and enhancements to SFDC application required by business users from time to time.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
  • Involved in using marketing cloud, sales cloud and service cloud.
  • Reviewed the code and other components developed by the team and performed functional Testing.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Coordinating with the UAT teams and making the necessary development changes and follow-up with UAT team thereby providing UAT support.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), REST API, JavaScript, Apex Data Loader, Sandbox Data Loading, HTML, HTML5, GIT, Sales cloud, Lightning Experience, Eclipse IDE Plug-in, Windows XP.

Confidential, San Francisco, CA

Salesforce Developer/Admin

Responsibilities:

  • Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
  • Agile Development Methodology was followed for the implementation
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
  • Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data .
  • Migrated related sets of data between Orgs while preserving those relationships.
  • Refreshed salesforce sandboxes with data from production Orgs.
  • Involved in data mapping and migration of data from legacy systems to Salesforce .com Objects and fields.
  • Used SOQL and SOSL queries to pull data from database for data manipulation needs .
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Developed Apex Classes, Apex Triggers, and Apex Controllers to develop custom business logic.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
  • Developed Visual force pages and dynamic pages using JavaScript, Ajax toolkit and JQuery.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Configured Data Loader and uploaded data in CSV files into Salesforce, checking for the correctness of the data.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Performed code review of the application to make sure the source code confirms to industrial coding standard sand followed good programming practices.
  • Developed Custom Report Types, Custom Reports, and Dashboards to meet the reporting needs of the organization.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, HTML 5 Apex Triggers, Lightning Experience Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Sales force Developer

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Sales force implementation and documented the Business and Software Requirements.
  • Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Developed various Custom Objects, Tabs, Components and Visual force Pages and Controllers. Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.
  • Developed and deployed work flows and approval processes for opportunities and products/ assets management.
  • Administered, configured, maintained Sales force.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Designed Custom Objects, Entity-Relationship data model, validation rules on the objects and tabs.
  • Defined look up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created and deployed Several Reports using Sales force.com platform.
  • Worked on Jenkins Configuration to build project and deployment with Apache Tomcat server .
  • Involved in Sales force.com application setup activities and customized the apps to match the functional needs of the organization.
  • Implemented the requirements on Sales force.com platform and Force.com IDE Plug-in using Eclipse.
  • Extracted the data from Sales force.com application into the external databases (Oracle 11g) for generating large data reports. Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to Sales force.com entity.
  • Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance. Created and used Email templates in HTML and Visual force.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

  • Trained on software like C, C++, JAVA, PL SQL, Adobe Photo shop, Flash, Flex, Adobe Dream weaver.
  • Responsible for understanding and execution of requirements and developing the application as per the requirements and business rules.
  • Developed the log in screen for the application and checked for user authentication using HTML, JSP and servlet under MVC architecture.
  • Developed several GUI web pages using JSP, HTML, and XML.
  • Used JavaScript to perform checking and validations at Client's side.
  • Involved in integration, deployment, enhancements, code reviews, design reviews and also responsible for modifying the existing code.
  • Created web sites using HTML, FLASH. Worked on Adobe Dream weaver for
  • Creating the pages.
  • Developed presentation tire using HTML, JSP, Java Script and JSF.
  • Developed layouts for the pages using Adobe Photo shop.
  • Worked on XML conversions and validations.
  • Tested web pages and documented the corresponding data. Tested for standards conformance.
  • Understanding of the software development cycle.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, UML, Web sphere, CSS, Eclipse, HTML, Flash, Adobe Photo shop, Adobe Dream weaver.

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