SUMMARY:

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Using my acquired leadership qualities, computer science, and software development techniques to find innovative solutions to real world problems.

SKILL:

Languages:

In progress: JavaScript, HTML, CSS, Java, C#, C++, Apex

Languages in Queue: Swift, Python, SQL, Ruby

WORK EXPERIENCE:

Confidential

Software Developer Intern

Responsibilities:

• Perform aspects of agile development, including requirement analysis and decomposition using JIRA (3rd party software for issue/project tracking)
• Supported QA testing on multiple platforms and successfully implement new test cases in Salesforce
• Worked in teams to support the development of new software applications
• Exhibit expertise in system design, coding, and unit/ integration testing using Apex

Confidential

AppleCare Advisor

Responsibilities:

• Exhibit technical expertise to meet customer and company needs
• Proficiency in analyzing and resolving complex technical issues
• Provide world - class technical support for Confidential products and accessories
• Demonstrate excellent oral/communication skills to help fix technical issues