SUMMARY:

• Around 8+ years of IT experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, analysis, design, development, implementation & enhancement of projects in salesforce.
• Certified Salesforce Admin and Developer with 5+ years of Salesforce application development.
• Proficient with understanding of CRM business processes like Account, Contact, Opportunity, Lead, Campaign and Case Management.
• Good experience with salesforce out of the box data model and modeling in salesforce by creating Custom Objects, Formula Fields, Rollup Summary Fields, Field dependencies, creating new relationships using Lookup, Master - Detail and Junction Objects.
• Strong salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Schedule Classes.
• Good experience with Steel brick.
• Extensive experience in creating Visualforce pages and integrating with external source by developing SOAP, REST, Apex Web Services and Force.com API.
• Extensive experience in writing SOQL, SOSL queries, relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations.
• Worked extensively in developing, customizing of Visualforce pages with Visualforce components, Custom, Extension controllers and developed dynamic components.
• Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
• Experience in Veeva CRM and Veeva Vault Content Management applications.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ (Configure price quote).
• Good experience in rollout of Saleforce1 for mobile and customized visualforce pages with Aura components.
• Worked on embedding the wave dashboards into Visual Force pages and lightning using lightning components and App Builder.
• Expertise with salesforce.com administrative activities: Creating Profiles, Roles, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Process, Reports and Dashboards.
• Proficient in building business logic using salesforce declarative programming like Validation rules, Formula Fields, Workflow Rules, Approval process and its actions Field update, Email alert, Outbound message and Creating Task.
• Strong experience in implementing salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Good experience in setting up Organization Role Hierarchy, provisioning data visibility rules by configuring OWD, Criteria/Owner based and Apex managed sharing rules.
• Extensive experience in building Reports, Dashboards, Analytics Snapshot using Standard and custom Report types for the business users, management for higher visibility.
• Performed data analyst roles and used tools: Apex Data Loader, Informatica, Demand Tools, Import Wizard, Workbench and Excel for data analysis, transforming, importing and exporting.
• Deployed salesforce components from Sandbox to other Sandboxes and Production instances using Force.com Migration tools (Ant based), Change Set and Eclipse IDE.
• Extensive experience with different methodologies like Agile and Waterfall.
• Interacted with Customers in requirements gathering, brainstorming sessions, preparing, BRD, Technical Solution Design (TSD) for Salesforce.com implementations.
• Proficient with Object Oriented Programming and development web based applications using Java Technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.
• Good experience in developing salesforce Apps, Components, Controllers and Events.
• Excellent Communication skills, good team player with ability to work as a part of both large and small teams.
• Developed Salesforce Lightning Apps, Components, Controllers, and Events.

TECHNICAL SKILLS:

Salesforce Technologies: Visual Force (Pages, Component & Controllers), Triggers, Apex Classes and Test Classes, Validation Rules, Workflows,CRM Approval process, Dashboards, Apttus CPQ/CLM Reports, Custom Report Types, Batch and Scheduled Apex, Lightning components, Custom Settings, Anonymous Apex, Change Sets deployment

Salesforce Plugins: Eclipse, Force.ComIDE, DeveloperConsole, Sublime, MavensMate, Sublimerge, Workbench,Force.com Beta explorer

Salesforce Integration Tools: Apex Data Loader

Languages: HTML, CSS, Java, JavaScript, Apex, Visual Force, SOQL,SOSL

Project Methodologies and tools: Agile, JIRA, Confluence

PROFESSIONAL EXPERIENCE:

Confidential, ATLANTA, GA

SR SALESFORCE LIGHTNING DEVELOPER

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodology was followed for the implementation
• Managed Salesforce integration with existing systems and third-party providers.
• Interacted with various Business users for requirements gathering.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
• Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus CPQ, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
• Designed and developed custom objects, layouts, reports, CLM functions in salesforce.com and Veeva platform.
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.
• Involved in using Lightening, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Developed Lighting apps using Lighting Components and made them compatible with salesforce1 mobile app.
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apttus CPQ, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightening design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, NAPLES, FLORIDA

SALESFORCE DEVELOPER/ADMIN

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Maintaining the Salesforce Applications and Veeva Instances for various operations.
• Worked with SOQL, SOSL queries with governor limitations to manipulate the data from Salesforce.com platform databases.
• Worked towards explaining the capabilities of Veeva IMS to the business in layman's terms while also being able to be "hands-on"
• Written Apex batch and Scheduled classes to process large volume of data on a periodic basis.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Used SOAP API for integrating Salesforce.com with external system to perform data migration.
• Worked on minor enhancements to SFDC application required by business users from time to time.
• Created Lightning components and server side controllers for business requirements
• Managing multiple client engagements (professional services projects) as an EM/PM for Apttus CPQ implementations, integration of Apttus CPQ/CLM and SFDC; Supporting team to enhance/implement and rollout in the US/Canada and other business regions.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle Management (CLM) and Apttus Configure Price Quote (CPQ).
• Designed the Live Agent system and did the required configuration and customization to suit the client requirements
• Worked on Integration of Salesforce and Apttus contract management and Royalty.
• Worked on Echo-sign email templates using Apttus X-author for word & used Apttus migration manager tool for migrating the templates from one org to another org.
• Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Implemented in Pricing Configuration and Product Configuration into Apttus CPQ using Salesforce Principles.
• Worked on CRM platform environment of SFDC Sales Cloud and Service Cloud modules
• Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity and Products
• Interacted with various business users groups gather the requirements for Salesforce Implementation and documented the requirements.
• Created roles, profiles, access settings, workflow rules, validations, page layouts, creation and modification of fields.
• Experience in installing, evaluating AppExchange application on salesforce.com platform
• Used Data loader for data management in force.com platform

Environment: Saleforce.com platform, Lightning, Veeva IMS, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Apex Triggers, Eclipse, Soap API, Data Loader, Apttus CPQ/CLM Service Cloud, Sales Cloud, Developer Console, Force.com.

Confidential, INDIANAPOLIS. IN

SALESFORCE DEVELOPER

Responsibilities:

• Followed Agile Scrum methodology that included iterative application development, weekly Sprints and stand up meetings.
• The existing .net application was moved into Salesforce.com as separate application.
• Developed and deployed workflows and approval processes for opportunities and products/ asset management.
• Built Apex Classes implementing SOSL & SOQL statements within Eclipse to manage interaction with the database.
• Develop and execute multiple Inbound Marketing strategies.
• Created Dashboard, Reports which are sent to users by email.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Built Visualforce pages to implement features not included in the standard page layout.
• Developed BULK API calls REST and SOAP to interact with the 3rd party tools.
• Used XML serialization for interacting with the database.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors Limits.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quality and consistency.
• Inserting, updating and querying Salesforce ID's for Account, Opportunity and custom objects using Salesforce.com connect to Microsoft excel and Macros for excel.
• Generated Reports using MS-excel, Pivot tables, summary tables into PDF format.
• Performed administrative tasks like configuring Profiles, Permission Sets, Roles, Users, sharing rules, Record Types, Public groups and Queues for the organization and setting up Field-level, Object-level security rules for each profile.
• Performed administrative tasks like running and generation of production reports on daily, weekly basis and monthly basis and sending them to clients, customers and other teams under scheduled times using IBM data studio and web gateway tools.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed custom UI using CSS, HTML, Visualforce components and used JQuery, Java Script for frontend validation.
• Developed the test plan, test conditions and test cases to be used in testing for this project.
• Performed code deployment using Eclipse and Deployment Change Set.

Environment: Saleforce.com CRM, VisualForce (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, OAKS, PA

SALES FORCE DEVELOPER/ADMIN

Responsibilities:

• Interacted with various business user groups gather the requirements for Salesforce Implementation and documented the requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed Sales Cloud to improve forecasting, campaign and partner portal.
• Created the email templates to be used in Workflows, Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Responsible for APTTUS CLM configuration and Customization.
• Worked on Setting up Apttus Approval Processes.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Maintained CPQ tool updated with latest functionality by Installing Apttus CPQ releases.
• Analyzing business functions like platform engineering, sales, finance, manufacturing, services in order to configure information processing systems using CPQ.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data
• Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing.
• Responsible for creating marketing campaign, kicking them off, monitoring their run and generate reports.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Worked on importing data from external system to salesforce application using Apex Data Loader
• Worked on doing making minor enhancements to SFDC application required by business users from time to time.
• Created workflows, approval process and field updates.

Environment: SFDC, Apex Language, Force.com, Controllers, Visualforce Pages, Triggers, Visualforce, Workflow & Approvals, Apex Data Loader, Sales Cloud, Reports, Dashboards, Apttus CPQ, Apttus CLM.

Confidential

JAVA DEVELOPER

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML, JQUERY, JAVASCRIPT, AJAX and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Responsible for understanding the business process by communicating with business users.
• Involved in developing the functionality as peruse case documents for various modules of the application
• Responsible for writing ANT Scripts for building the entire web application.
• Performed unit testing using J Unit.
• Developed EJB components encapsulating business logic.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework
• Used SVN as source control.
• Developed and deployed applications using Web Logic 7.x with J Builder as IDE tool.
• Used JDBC to connect and perform operations on database
• Designed and created various tables required for the project in My Sql database.
• Used Log4j to capture the log that includes runtime exceptions and debug information.
• Developed the application using Eclipse.

Environment: Java, J2EE, JSP, Servlets 3, HTML, JavaScript, JQUERY, AJAX, Struts, spring, CSS, XML, Tomcat-6