SUMMARY:

• 10+ Years of IT experience in Banking, Finance, Automotive, Telecom, Retail, Health Care and Airlines.
• Experienced in developing Work Flows and Business Process Management
• Experience in Designing and Building Class Structure.
• Hands - on experience on Pega Frameworks - CPM.
• Integration with external systems using SOAP Connectors and Services, Connect HTTP, SQL Connectors & Services.
• Declare Rules Usage - Use of Expressions, Indexes, On Change, Triggers, Declare pages.
• Experience in Reporting, Report Definition, List views and Summary Views and creation of other customized reports.
• Strong Project Management skills involving program planning, tracking, reporting and governance, SLA tracking, risk management, resource management across projects.
• Good Knowledge of PRPC Administration such as Rule set versioning, Product and Patches deployment and Debugging.
• Full Pega implementation cycle, including business process modeling, tool installation, Development, testing, and deployment.
• Leading role in feasibility studies i.e. identifying project functionality and testing requirements based on user needs as well as established system capabilities.
• Deep understanding of software development quality assurance practices, test methodologies including Agile/SCRUM.
• Experience on gathering business requirements from business/user, creating Process Flows and Data Flow Diagram (DFD).
• Hands on experience in PEGA tools Clipboard, PAL, PLA, PMF etc.
• Experience in writing SQL Queries for different Databases such as Oracle and DB2.
• Proficient in different phases of Testing like Functional Testing, Web Testing, Pega Testing, Mobile Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing.
• Familiar with Software Development and Testing Life Cycle and effectively followed SEI-CMM Level 5 Quality Standards.
• Have excellent communication and interpersonal skills.
• Well versed in Bug Tracking Tool like Quality Center, RQM and Clear Quest.
• Pega Mobile installation development and migration experience.

TECHNICAL SKILLS:

Operating Systems: Windows, Unix, MVS

Languages: Java, Cobol, JCL

Web technologies: HTML, Java Script

Database: Oracle, DB2

BPM Tools: Pega PRPC

Other Tools: Quality Center, RQM, Clear Quest, WBM, SELECT, SEEC, UML, SVN

Domain: Banking & Finance, Telecom, Retail, Automotive, Insurance and Airlines

PROFESSIONAL EXPERIENCE:

Confidential, MD

Technology: Java, Pega PRPC, Powerbuilder

Software Engineer

Responsibilities:

• Analyse Business Requirement.
• Participate in reviews of Business Requirements specifications to ensure documentation is understandable.
• Identified Testable Scenarios and Prepare Test cases.
• Execute Test Plan (execute UAT test cases)
• Develop System, Regression UAT Test cases based on requirements, business designs and business scenarios where necessary
• Ensure test case requirement Traceability
• Facilitate and participate in Test case conformance reviews
• Validate FISCAL Payment Process
• Validate user inputs.
• Create Referrals, Adoption Cases, CPS, Non-CPS Cases.
• Create Removal, GAP, Placement and Placement Validation.

Confidential, Augusta

Technology: Pega PRPC

Sr. Architect

Responsibilities:

• Modify of UI components like Flow action, Section and Portal rules.
• Create, Renew License’s.
• Search License’s
• Review, Update Summons.
• Print License’s
• Generate Reports
• Payment Process
• Validate user inputs.
• Validate Harvestor, Dealer and Manager Portals.

Confidential, SpringField, MA

Technology: Pega PRPC

Lead Architect

Responsibilities:

• Develop End to End CPM Framework Implementation.
• Modify / Create of UI components like Flow action, Section and Harness.
• Validate user inputs.
• Create service to EAC to fetch the Email address information.
• Modify SOA Connector Utility to get CATs Tracking Records.
• Create List View to display the combined list of both CATS and service items for Policy Id.
• GetCatsTrackingDtl Activity to Make the SOA Call to get CATS Work Event detail.

Confidential, NY

Pega developer/Business Analyst

Responsibilities:

• Documenting current SRS and future Process Flows, and Data Flows.
• Effectively designed both use case specifications and use case business flow diagrams for Pega PRPC implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Implemented decision and declarative processing.
• Created Activities/Data Transforms for implementing core Business logic.
• Worked Pega Harness, Sections, Activities, When Rules, Decision Tables, Connect-SQL, Prepared reports using Report Definition/ List View report features.
• Hands on experience with different tools like tracer/Rules Inspector for troubleshooting the issues.
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created Use Cases and developed Business Rules document, Statement of Work, Service Level Agreement documents for Pega PRPC
• Creation of activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Participated in Design reviews, ensure Design meets Functional and Operational needs.
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Made extensive use of SOAP services wherein services were provided to JAVA interfaces and also making use of services built by TIBCO.

Project Environment: PEGA PRPC 5.5, Windows XP, JAVA, J2EE, JSP, MS Visio, Mainframe, PEGA PRPC 5.5, Dream weaver, SQL, Business Objects, Erwin, HTML, XML, and Oracle 10g.

Confidential, NY

Business Analyst

Responsibilities:

• Analyze the feasibility of the requirement and prepare the analysis document.
• Implemented Pega Harness, Sections, Activities, When Rules, Decision Tables, Connect-SQL, Data Transforms, Report Definitions (List Views).
• Interact with other external teams to resolve the issues.
• Participate meetings and scrum meetings.
• Documenting current SRS and future Process Flows, and Data Flows.
• Effectively designed both use case specifications and use case business flow diagrams for Pega PRPC implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Implemented decision and declarative processing.
• Created Activities/Data Transforms for implementing core Business logic.
• Worked Pega Harness, Sections, Activities, When Rules, Decision Tables, Connect-SQL, Prepared reports using Report Definition/ List View report features.
• Hands on experience with different tools like tracer/Rules Inspector for troubleshooting the issues.
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created Use Cases and developed Business Rules document, Statement of Work, Service Level Agreement documents for Pega PRPC
• Creation of activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Participated in Design reviews, ensure Design meets Functional and Operational needs.
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Made extensive use of SOAP services wherein services were provided to JAVA interfaces and also making use of services built by TIBCO.

Confidential

Technology: Java, Oracle, Cobol

Project Lead

Responsibilities:

• Involved in the Project Plan and Estimation of the project.
• Preparation of technical documents.
• Review the deliverables.
• Co-ordinate Testing Team and Requirement Team.
• Updating the Weekly / Daily Project Status.

Confidential

Technology: JCL Database: DB2

O/s: MVS, Windows Tools: PEGA PRPC, QC

Test Lead

Responsibilities:

• Defined and executed test scenarios & test cases based on system specifications and functional requirements provided by the client.
• Involved in Test Planning and estimation for the project, keeping the plan up to date.
• Tracking and monitoring the project as per the Test plan.
• Performed intensive functional testing (Black Box), smoke & sanity testing was done for all the modules and Bug Reporting in Quality Center.
• Set up and managed test lab.
• Preparation of test case based on the functional specification.
• Execute, Verify and write verification test procedures to test hardware and software and analyse reports.
• Experience in writing SQL Queries for different Databases such as Oracle and DB2.
• Performed Backend Testing and executed wide range of SQL statements (SQL Queries) to retrieve data from relational database.
• Participated in developing and implementing End-End testing.
• Tested the GUI / User Interface of the Web applications.
• Tested the Membership and claims files (XML).
• Defect report and tracking.
• Coordinated all testing activities between onsite and offshore team and Developer’s. Ensured that all queries raised by developers are satisfactorily answered Confidential the end of the day.
• Mentored less experienced software testers on process requirements, standards, and best practices as per project needs.

Confidential

Technology: JCL Database: DB2, IMS-DB, CICS

O/s: MVS, Windows Tools: WBM, QC

Project Lead

Responsibilities:

• Involved in the Project Plan, System Engineering and Architecture and Estimation of the project.
• Preparation of technical documents.
• Review the deliverables
• Co-ordinate with Testing Team and Business Analyst
• Updating the Dashboard with Project Status.
• Updating the Weekly Project Status.

Confidential, St.Petersburg

Technology: Natural Adabas, MVS

Project Lead

Responsibilities:

• Tracking and monitoring the project as per the plan.
• Preparation of technical documents.
• Reporting project status to PL and customer.
• Conducting project review meetings.
• Maintaining quality records.
• Help the team regarding technical issues.

Confidential

Technology: Cobol, JCL, NATURAL ADABAS,DB2

Team Lead

Responsibilities:

• Co-ordinate onsite Confidential Team with India Confidential & Logica CMG team to understand the RBI RTGS System.
• Task allocation to the team.
• Conducting weekly status meeting on status of project with client.
• Review and testing programs.
• Responsible for Demo, UAT and Production server installation.
• Preparation of test strategies and subsequent testing.
• Training to new team members to make them familiar with the project and system.