SUMMARY:

Software engineer, ASTQB certified with nearly 16+ years of industry experience in Quality assurance, Design, Development, Customer Support, Integration testing. Exceptionally well - versed in working closely with the backend, frontend and design and production teams.

TECHNICAL SKILLS:

Computer Languages: C, C++, Java, VB

DotNet Technologies: Visual Basic.Net, ASP. Net, C#

Databases: DB2, Oracle, SQL Server, MS Access, MongoDB

Administration: SQL Server, UNIX

Telecom protocols: SS7, CS1, INAP, TCP/IP, ATM, ISDN, SNMP, SMTP Sound knowledge of Confidential ’s family of AXE switching products (MSC, BSC, SCP, SSP, STP and HLR), Confidential 's SMAS (Intelligent Network Administration server), Mobility Gateway based on JAMBALA ( Confidential ’s IN node implemented in Unix, Java and CORBA)

Telecom Technologies: GSM, TDMA, and Wireline systems

Operating systems: Unix, DOS, MS Windows 98/2000/NT/Advance Server/XP

Web Skills: HTML, XML, ASP

Scripting Languages: C-shell, Perl, Groovy, Python

Testing tools: WinRunner, LoadRunner, TestQuest, TestDirector, HP-ALM Quality Center, Jenkins, SoapUI, and ReadyAPI.

Misc.: IBM Main Frame, SQL Navigator, TOAD, SQL Developer, Rational Rose and Frame Maker, Fiddler, Http Client

Bug Tracking tool: ClearQuest, MQC, CMIS, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Setting up DTP calls with CAM and BA for discussion on user stories, scope and dependencies with other sub systems.
• Drafting the use cases, establish Project plan with timelines, finalise the deliverables.
• Delegate work to offshore team and monitor the progress on daily sync up calls.
• Develop automation scripts with Groovy script for the VIP webservice calls for Indirect Agents (Bestbuy, Walmart etc)
• Collaborate with 3rd party vendors like Honeywell, Apple for Integration testing and escalate the issues/concerns to higher management.
• Automate the Rest API calls with SoapUI/ReadyAPI and implement data driven testing from MongoDB source and Jenkins for automated build process with AWS cluster servers with in house built Tapsium portal.
• Create and execute SQL queries to validate Oracle database assertions for the orders processed.
• Log the defects (IRs) uncovered in functional and automated testing in HP-QC/JIRA and discuss with the dev leads.
• Support Enterprise Releases, Change controls and ensure smooth delivery of projects and working up to the Confidential Credo.
• Participate in Confidential Store visits to get the feedback from Reps and take it back to the management to improve the hardships

Confidential

Responsibilities:

• understanding the network elements involved in delivering targetted ads like Invidi, SeaChange, ViaMedia, Advance server.
• Develop DMA/SubDMA zonal shell scripts with targetted ads schedules and import them to the Invidi System.
• Extract execution logs on settop boxes with Cygwin tool with Unix commands and narrow down the failures to a specific call.
• Run SQL queries on SeaChange servers to extract transactional data
• Leverage the knowledge gained to create effective tests scenarios to test the critical paths in the system
• Communicate with external vendors Invidi, SeaChange on daily sync up calls to resolve the defects logged in Quality Center.
• Publish test execution report with detailed summary in test cases, defects in open/reopen/close status and Testing penetration graphs to project managers and supervisors
• Certifying the app in different IMG releases of Motorola and Cisco boxes.
• Performing integration, Regression testing of targeted ads against IMG core, representing the team on calls.

Confidential

Responsibilities:

• include running the db queries from fios database to check the slice files for 24 hours schedules using SQL Toad.
• Extracting the data in the Json files into the flat files by executing jobs in the shell scripts.
• Validating the IMG metadata rendered in Xbox console from Hydra server against the source guide data which includes Program Info, Genre(Action, Comedy), Flags(3D, CC), Control Ratings ( TV-Y, X, NC).
• Create Test plans, Use cases and upload in HP-QC and adhering to compressed timelines. Complete all assignments on or ahead of schedule.
• Defect tracking in JIRA/QC and daily status reports to the Project stake holders, external partners and the Onshore/Off shore teams.

Confidential

Software Engineer

Responsibilities:

• Lead the web QA team in certifying Media Manager online project. Responsibilities include understanding the key players in the architecture which includes PC client, web, Transcoder, Appserver and Storage.
• Analysing transcoded rendering of audio ( mp3, wma, wav) upto 1400 bitrates, video (avi, wmv, flv, mp4, H264) and photo( jpg, bmp, png) media types on web.
• Utilised Fiddler/Http Client to capture backend calls when synching data from cloud to the local drive.
• Created and exected fallout scenarios when uploading media to the cloud from various access points of client, mobile phones.
• Other responsibilities incude representing team for Go-no go calls preparing test plan in HP-QC and publishing bug reports, release documents.
• Validated the applications in Enterprise Production roll outs and change control support

Onshore Lead

Confidential

Responsibilities:

• Worked in WebRemote application where user can manage the Home-DVR by setting parental locks, Pins, favorites on the Settop box from any location in the world through a web portal. Responsibilities include understanding NSP notification platform architecture, call flows in TCP & UDP models, creating port forwarding rules on the BHR, drafting and executing Confidential Provisioning, Integration testcases in HP-QC and monitoring call flow between network elements.
• Coded an ‘Reminder’ application in mercury as a part of Fioapp in C++ which alerts the user of the upcoming task. Verified DCT calls for graphics,timer OS apis and wrapper functions. Debugged memory leaks and debugging to fix the same.
• Worked in Media Manager Enhancements project where Client lets the user to upload media into Media Manager from External devices like Mobile Phones( Blackberry Storm), Flash drives and digital cameras ( Sony) . Helped the team in drafting usecases of uploading media of different formats and sizes. Testing the intergration testcases between settop and pc client, negative scenarios. Other enhancements include the runtime assignment of Playlists uploaded from Mobile/Flash drives to be applied to photo slideshow on the Settop box. Performed Functional Systems Testing, Integration Testing, End to End Testing and User Acceptance Testing
• Worked in Showtime Portal and ESPN PPV app, a Self Provisioning portal on the Confidential where user can subscribe to subscription channels like Starz, HBO. Responsibilities include Leading the team in understanding the architectural design, call flow from SP in VHO to SSP to ivapp, HNM & DAC provisioning. Capturing and executing the flows where webservice to fetch the events and purchase a package is renamed / removed, slice file is renamed / removed.Creating and executing back end testing, UI testing and verifying error codes. Publishing the status reports and handling calls.
• Worked in EBIF - RFI Understand how a 3rd party ebif script is carried as part of inband stream along with audio & video and how the DC parser & EBIF parsers work. Created end-to-end testcases to verify RFI data in VHO database to ensequence servers.
• Created test cases of feature invocation while user is in RFI interactivity and verify the status is logged in VHO database with various event codes. Created screen flow matrix of EBIF interaction with existing mercury app. Learnt about how RFI event states are captured webservice call and sent to VHO DB and ensequence server.
• Worked in EBIF - Sports Interactive - Learnt about voting and polling call flow from Confidential to Ensequence database from various portals and vendors. This is another application on EBIF with 5 Interactive widgets - fighters, trivia, polling, calendar & settings. Created functional and end-to-end test cases to verify the data submitted from the Confidential to the Ensequence servers and performed stress testing with multiple STBs flushing the voting data concurrently.
• Logged defects in defect tracking Quality Center, Created Testcases and Testplans in TestDirector/QC. Validated production defects in CMIS

Confidential

Responsibilities:

• Worked in Mercury 1.5 release in automation team. Created Automation test cases in TestQuest Automation tool for Santorini and Tigerlilly releases for various features in IMG like Guide, VOD, Favorites by developing the frame work with functional CTVs. Created and updated endurance scripts for automating Confidential load testing.
• LoadRunner - Developed vuser load testing scripts to Launch VOD, Confidential Bootup, ivapp provisioning. Automated the scenarios of STBs reaching max buffer limit of 4KB and concurrently flushing logs to the server.
• Worked in prestigious fiber-optic technology project called FIOS-Mercury. It has interactive weather and traffic feature called Widgets which provides one-touch, on-demand access to local weather and traffic information while watching TV. Another product called Media Manager will let FiOS TV customer’s access PC-based photos and music on their televisions. These applications use the Motorola Confidential ’s 2500, 6200 and ASTB 6416 which has a dual tuner and Digital Video Recording (DVR) capabilities. Responsibilities include leading the team, preparing Test Plan, developing server side test scenarios, represting team on the calls, certifying the product before launch.
• Worked as a QA Lead in Confidential ’s product called iobi which is a one stop shop to all communication needs like Real time Call Management, Call Forwarding, Privacy Features, Voice activated Dialing, Instant messaging, File Sharing, Web Conferencing, Calendar, Address Book. The application is accessible from an Internet browser, desktop PC client and Voice Portal access points. The iobi platform is a distributed computing environment/architecture integrated with a Telephony platform of Switches, and Voicemail systems. Led the team in production releases of iobi flavors - iobi Retail, iobi BSG. Responsibilities include monitoring onshore and offshore work, creating test plans, representing team on Go-no-go Calls, certifying the products before final production releases.

Software Engineer

Confidential

Responsibilities:

• Worked in Confidential ’s Ordering and Billing Software called Retail COFEE.
• The front end is in Visual Basic with Oracle and IBM DB2 Backend Databases on Windows, UNIX and IBM Main Frame.
• Responsibilities include preparing Test Scenarios, Test Plan according to Business requirement, System requirements, Capability Matrix and Interface agreements.
• Formulated various SQL Queries in Oracle on Unix to retrieve Products, Calling Plans, Toll Carriers, DSL, and Local Number Portability etc for different zones in Confidential network.
• Utilized QMF Interface of DB2 on IBM Main Frame to query Customer Information and modify the Profile and run reports
• Well acquainted with various version controller and bug trackers DDTS, CMIS.
• Routine tasks include testing, debugging and executing the usecases.

Software Engineer

Confidential, Richardson, Texas

Responsibilities:

• Researched and won group recognition for programming PERL/UNIX code using Confidential ’s proprietary line command syntax to extract internal user information from the corporate database which completely eliminated a data entry step in the new user registration process
• System Administrator for SMAS UNIX server in test lab. Tasks include daily and periodic maintenance, backup and recovery, performance fine tuning, monitoring of X.25 link between SMAS and SCP.
• Conducted system study of Group Controlled calling service for Voice Stream Customer and developed test cases for verifying this service when used by GSM subscribers
• Worked with Confidential EuroLab Netherlands (ELN), IN Group, Rijen, Holland to verify the functionality of Operator Controlled Number Translation service (OCNT), in Home Public Land Mobile Network (HPLMN) and Visitor Public Land Mobile Network (VPLMN)
• Worked with Confidential Software Technology (EPK), Product Supply Group, Karlskrona, Sweden, for regression testing of Personal Number service
• Routine tasks included installation, network integration and testing of IN services, debug and fix errors encountered while executing the services.

System Verification Engineer

Confidential

Responsibilities:

• Conducted System Verification of Mobility Gateway, which enables seamless interoperability of GSM and TDMA technologies
• Verified mapping of features/data when subscriber is roaming in CMS40/CME20 and CMS88 networks
• Implemented an export utility in C-shell to convert large volumes of subscriber data from backups in Jambala Node into XML-format ASCII files. With this utility, the time to convert a 50MB file containing data for 10,000 subscribers has been reduced to few seconds as opposed to hours of processing. C-shell script language was used.
• Conducted testing to verify the robustness of different components of Mobility Gateway, i.e., Telorb Platform, SS7 stacks, and IO processors under extreme failure conditions
• Performed System Validation of Geographical Redundancy attribute of the Jambala node.
• Developed and executed automated test scripts using WinRunner.
• Debug the test scripts, created batch tests, verifying the test results and reporting the defects using bug tracker DDTS
• Responsible for performing Negative and Positive Testing for all the modules for the system.