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Lead Content Strategist | Ux Writer Resume

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Los Angeles, CA

SUMMARY:

  • 18 years of digital marketing, content production, content strategy and content marketing experience with the world's most beloved Fortune 100 and 500 brands. Created content strategy department and services at 5 top interactive agencies and 2 in - house firms. Professional speaker and panelist for DigitalGrowth Summit and Women in Technology International. Digital marketing expert featured in Content Matters Podcast, AmexOpen, Contently, Hubspot and AdKnowledge.

TECHNICAL SKILLS:

  • Complex Problem Solving
  • Management of Personnel Resources
  • Information Architecture
  • Systems Analysis
  • Content Strategy
  • Content Architecture
  • Content Marketing
  • SEO, SEM, PPC
  • Governance and Workflows
  • CMS content migrations
  • Content audits and matricies
  • User journey maps, content mapping
  • Funnel / Conversion maps
  • Google Analytics
  • Site Catalyst
  • Excel/ MS Word
  • PowerPoint
  • HTML/XML
  • Drupal 7
  • WordPress
  • Adobe Experience Manager 5.5
  • TeamSite
  • Adobe CQ5
  • Sharepoint
  • Jira
  • Basecamp
  • TeamWork
  • Agile and Waterfall
  • Taxonomy

PROFESSIONAL EXPERIENCE:

Lead Content Strategist | UX Writer

Confidential, Los Angeles , CA

  • Provide content strategy audit, architectural impacts and analysis and SEO recommendations of all global experiences for content migration to AEM 5.5 -6.x
  • Define Digital Asset Management taxonomy, including folder and tree structure for porting assets to CQ5
  • Interpret and synthesize architecture and content structures, workflows, and system integration to inform solutions.
  • Provide content analysis and SEO best practices /recommendations around domain structures, on-page and off-page MSEO (multilingual SEO)
  • Create content strategy/UX input for a financial advisor locator tool to be built within AEM/Java Stack.

Senior Content Manager

Confidential, Hollywood , CA

  • Spearheaded / managed overall content and business development strategy (quadrupled blog traffic from 80K/month to500+ PVs/month) and increased e-newsletter open rates and CTR by 45%.
  • Increased new customer referrals from 100K/week to 400K with content marketing efforts across 5 platforms.
  • Created weekly analytics reports via Coremetrics and Google Analytics for Content, Product and Marketing teams.
  • Managed / mentored 3 direct reports and 20 freelancers, departmental budgeting and invoicing.
  • Migrated legacy CMS to WordPress to boost SEO, visibility and community engagement.
  • Trained tech, content, product and marketing teams by creating company-wide user manual.
  • Created landing page redesign and programmed content execution for high traffic horoscope page
  • Wrote and programmed content across social, e-newsletter/CRM emails, site, blog, and mobile: 150 pieces
  • of content in 30 days with my own proprietary editorial calendar.

Executive Producer

Confidential, Hollywood , CA

  • Created organic weekly traffic dashboards via Google Analytics and Site Catalyst to program content.
  • Implemented content strategy to increase PVs to 1 mil per day from 380K in less than 4 months.
  • Ghostwrote copy for Kimkardashian.com; coordinated promotions for BrodyJenner.com, and Just Jared Jr.
  • Managed proprietary CMS migration and all content production and workflows.

Senior Front Page Content Programmer

Confidential, CA

  • Managed daily programming/supervision of all homepage content including assets, packaging content, image treatments, and programming against metrics for segmented audiences -189mil Unique Monthly Visitors.
  • Increased ComScore rankings of Y Properties - (TV, OMG, Kids, Shine, Movies, Games) Y Games hit#2 from 10. Exceeded ad impression totals in less than1 month from 846K to 18mil via landing page strategy for Y TV.
  • Spearheaded and coordinated content development with Yahoo Properties based on clicks per second
  • Directed bloggers from each property (teams of 25-30) and became a columnist for Y Music's As Heard On.

Sr. Web Producer

Confidential, Los Angeles , CA

  • Updated and refreshed entertainment and celebrity news continuously and attended premieres / events.
  • Packaged email newsletter, processed art, wrote headlines and captions per AP style to drive traffic.
  • Provided KPIs for box office data, DVD sales, Billboard music sales and video game rental charts.
  • Migrated content from Interwoven TeamSite to homegrown CMS and redesigned critical Web pages.

Web Technical Writer

Confidential , Segundo , CA

  • Developed scripting for customer service agents to troubleshoot all satellite receiver models / customer issues.
  • Redesigned layout of Web screens for ease of navigation. Created manuals for DVRs and revised intranet content.

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