SENIOR SOFTWARE ENGINEER Resume San Jose, CA - Hire IT People

SUMMARY:

Passionate, innovative and results - driven senior software engineer with a proven record of enhancing customer satisfaction. Expertise in trouble-shooting and resolving issues. Over 15+ years of UI and full-stack development experience with various frameworks in the network management industry.

AREAS OF EXPERTISE:

Agile, Scrum, Waterfall Linux
Cross-Business Unit Collaboration Wirless
Critical Customer Engagement MPLS, QoS, VPN
UI/UX Design Project Management

TECHNICAL SKILLS:

Web Development Languages: JavaScript, JQuery, HTML5, CSS, Struts/JSP, REST/Json/XML

Other Development Languages and Frameworks: Java, C++, Python, Object Oriented Design, Spring Framework, Eclipse, WireShark

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

SENIOR SOFTWARE ENGINEER

Responsibilities:

Architected, designed and developed device work center UI with dojo and javascripts for the front-end and REST to communicate with backend in Java. Enhanced dojo table with lazy loading for large data set.
Full stack development using Java Spring Framework.
Designed and developed JSP pages for legacy components and integrated into new UI framework (dojo) in Spring Framework environment.
Designed and developed user p feature for alarm and event tables.
Worked closely with UX designer and mentored India team.
In charge of CAP and RRR customers: tracked all issues and drove to resolution. Performed holistic troubleshooting and proactive problem prevention.
Liaison between BU and TAC - in charge of reviewing critical customer issues with TAC leads and drove to resolution with dev engineers from different BUs.
Negotiated customer feature requests with product managers to meet customer needs.
Mentored junior escalation engineers in US and India on how to best interact with customers and perform trouble shooting.
Designed, prototyped, analyzed, and compared thick client and web UI for next generation project.
Designed and developed web UI using dojo communicating with backend java functions through REST APIs in spring framework.
Designed and developed thick client in SWING and used backend APIs in spring framework.

Confidential

SENIOR SOFTWARE ENGINEER

Responsibilities:

Designed and developed VNE (virtual network element) lifecycle management system in java and xml. Skipped-list was used for fast in-memory retrieval.
Designed and developed new work-flow templates in the existing product using swing.

Confidential

SENIOR SOFTWARE ENGINEER

Responsibilities:

Re-designed UI flow. Architected and implemented the new UI flow using SWT (eclipse widgets).

Confidential

SENIOR SOFTWARE ENGINEER

Responsibilities:

In charge of all QoS UI.
Architected, designed and developed QoS UI component using Struts and JSP framework from ground up. UI action control and business logic were written in Java Struts backend.
Utilized Struts tag widget and javascript functions for better front-end user interaction.
Drove common policy editor/base with different technology teams.

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Senior Software Engineer Resume

San Jose, CA

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