SUMMARY:

• Over 7+ years of experience in IT with 5+ years of experience in design and implementation of PEGA Rule Process Commander (PRPC).
• Expertise in Design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander (PRPC).
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (PEGA RULES Process Commander) and Java/J2EEbased applications.
• Experience in using PRPC interface rules to integrate PEGA RULES Process Commander with external systems and Knowledge on Smart dispute framework.
• Wide understanding and knowledge of PEGA Rules Process Commander.
• Expertise in developing Flow diagrams using Microsoft Visio.
• Expertise in developing applications using Service Oriented Architecture(SOA) such as Web Services(SOAP, WSDL)
• Expertise in implementation of various PRPC components like Decision Tables, Decision Trees, Decision Maps etc.
• Proficient in PEGA PRPC Implementation cycle including development, testing and deployment.
• Expertise in PEGA Decision Strategy Manager (DSM) is to create and maintain Decision Strategies.
• Good knowledge of PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
• Experience in creating security rules such as Application, Access Groups, Operators, Rule set versions.
• Used Connectors like REST and File to integrate PRPC with external systems.
• Involved in Software Development Life Cycle (SDLC) processes initiating from requirements gathering to the testing phase.
• Experience in Object Oriented Analysis and proficient in designing patterns like MVC Architecture.
• Developed SLAs (Service level Agreements) in Workflow in PRPC.
• Good Domain Knowledge in the field of Banking, Insurance and Health Care applications.
• Well versed with Web Scripting Languages XML, CSS, JavaScript and HTML.
• Worked with various RDBMS technologies like Oracle, SQL, PL/SQL, and MS - SQL.
• Worked with Pega 7.1 and Software development methodologies like Waterfall methodologies and Agile Scrum.
• Worked on BIX Extraction Process, To Extract the Data from Pega 7 platform.
• Created the Agent and monitor whether the Agent is running on time and the Extraction is processed to the respective Oracle DB Tables.
• Good Knowledge on Oracle DB to enhance the Data from both Staging and Distribution Schema.

TECHNICAL PROFICIENCY:

BPM Tool: PEGA Rules Process Commander (PRPC V 7.2/7.1/6.2)

Operating Systems: MS Windows 7/XP/Vista/2003/2000/NT, Unix, and Linux.

Languages: C, C++, JAVA, J2EE, SQL, HTML/XHTML, PHP, PL/SQL.

Web Technologies: EJB, JSP, J2EE, JMS, JNDI, SOAP, HTML, XHTML, CSS, JavaScript, XML, XSL.

System Design: MS Visio

Databases: Oracle, MS SQL Server, DB2, Sybase and MySQL.

Application Server: Web sphere 6.x/7.x Tomcat 4.x, Web logic 8.x, Apache and JBoss.

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, Delaware

Senior Pega Developer

Responsibilities:

• Developed New Workflows, Services and Components applications using PEGA PRPC Software Platform.
• Demonstrated analysis with business stakeholders with the requirement use cases and the process flows.
• Requirement analysis for new enhancements.
• Working in Agile Environment.
• Created UI screens using Harness, Flow Actions and Section rules.
• Involved in Software Development Life Cycle (SDLC) processes initiating from requirements gathering to the testing phase.
• Interacted with clients to understand the business requirements.
• Designed and implemented User Interfaces using Sections, Harness, Portals and Gadgets.
• Created HTML Rules, Properties, Embedded Pages and Correspondences.
• Extensively used Routing and Flow actions.
• Created Product File, Product patches and deployed the code into other environments.
• Created Activities, Steps and Methods like Obj-Browse, Property Set and Page-New, etc.
• Created Data Tables for storing all the related data.
• Developed Cascading Dynamic select for populating the values in the drop downs.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created List view and Summary view reports for the reporting purpose in the process Commander.

Environment: PEGA 7.2

Confidential, Newark, DE

SeniorPega Developer

Responsibilities:

• Involved in working on the requirements to develop a workflow to meet the business needs.
• Worked on the DB design to store the application data and to meet the reporting requirements.
• Designing the Class structure developing Activities, Decision Rules, Declarative Rules, Process Flow, corresponded and User Interfaces like Harness & Section.
• Created reports, and provided search ability on tickets monitoring using reporting definition.
• Created pega agents to monitor the tickets and send out e-mail correspondence bases on the SLA.
• Creating Activities for implementing core Business logic and consumption of Soap Services
• Creation of reports using List view rules in PRPC.
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Maintenance of Pega Servers in all environments.
• Used the Agile/Scrum Methodology for development and worked with the Rally Tool to track Development progress.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.
• Setting up additional servers and adding them to server pool to meet the volume.
• Developed various types of Correspondence Rules.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Involved in Technical Documentation.

Environment: Pega PRPC 7.1.8, WebLogic, Oracle, HTML, XML, Java Script, JSP, Web Sphere.

Confidential, Pittsburgh, PA

PEGA Developer

Responsibilities:

• Worked on complete life cycle of the application.
• Worked on UI, Correspondence, flows, and validations.
• Strong experience on PEGA Security like creating and working with Access Groups Access Roles, Privileges, Rule sets and Rule set Versions.
• Good experience in creating Product and Patch rules for the Code release Deployments.
• Worked with the Testing team for bug fixes.
• Worked with DSM to maintain Decision Strategies.
• Gained good experience in creating Test Cases for Unit testing and System integration testing.
• Used the Agile/Scrum Methodology for development and worked with the Rally Tool to track Development progress.
• Worked with Dynamic System Settings in creating End point URl's for Services and other security tokens.
• Worked on configuring Directed Web Access.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.
• Involved in Unit testing.
• Responsible for resolving any environment (Development, Testing and Production) related issues.

Environment: PEGA PRPC 7.1.9.

Confidential, Houston, TX

PRPC Consultant

Responsibilities:

• Worked closely with the Business in analyzing and capturing Business Requirements.
• Created UI screens using Harness, Flow Actions and Section rules.
• Experience in using various other UI capabilities of PEGA like the HTML Property, Paragraph, Smart Info, Dynamic Select etc.
• Worked on Integration of PEGA with external systems using Connect SOAP, Service SOAP and Connect SQL.
• Worked on IVR Services and gained knowledge in Computer Telephony Integration (CTI).
• Worked extensively on Activities, Validations, SLAs and Correspondence.
• Good experience in creating flows and working with different flow shapes.
• Created Circumstance Templates, Circumstance Definitions and Circumstanced various rules based on required criteria.
• Created Declarative Expressions and other decision rules like Decision Table, Decision Tree, Map Value, Map value pairs and When rules.
• Worked on XML parsing for Error Handling while working with Web services.
• Worked extensively on mapping the request and response properties while working with Connect.
• Good debugging capabilities using Clipboard and Tracer, extensively worked with the Trace Open rule, Break Points to keenly debug Activities.
• Created several List views to show Data records on the UI as well as for generating Reports.
• Participated in Production support for fixing high priority and critical production issues.

Environment: PRPC 7.1/6.2, CPMHC 7.4, Microsoft Visio, Web sphere 7.0/6.1, Java, HTML, JavaScript, Windows, PL/SQL.

Confidential

JAVA Developer

Responsibilities:

• Actively participated in different phases of the Software development Life Cycle (AGILE) and analyzed Use Case diagrams and Class diagrams based on requirement.
• Presentation Layer is created using JSP, HTML and Struts Tag Libraries.
• Configured Front end to Server side by using Struts Configuration.
• Validated user data using Struts Action Forms and user request is processed using Action Classes.
• Written Hibernate mapping file for each Java Object and configured with respective table in Hibernate Configuration.
• Written HQL Queries to communicate with the Oracle Database.
• Developed DAO's (Data Access Objects) and performed O/R Mapping using Hibernate to access the database.
• Implemented Log4j for logging and developed test cases using JUnit.
• Performed Unit, Integration testing, worked on clearing issues at the time production and application support, worked on the maintenance and deployments of the project with patches and performed documentation of project.
• Used Rational Clear Case as Version Control for versioning and synchronizing the project code.

Environment: Java, J2EE, Struts 1.2, Hibernate, Oracle 9i, Web Sphere 5.0, JavaScript, RAD 6.0, Rational Clear Case.