Software Developer Resume

TECHNICAL SKILLS:

LANGUAGES: HTML5, XML, CSS3, JavaScript, JQuery, Bootstrap, Angular, VBA, Java

SOFTWARE: ServiceNow Studio, Access Control Rules, Service Catalog, Workflow Editor, Flow Designer, Inbound/Outbound REST integration, JDBC, FTP, HTTP, CSV, XML integrations, ServicePortal, Adobe Creative SuiteVisual Studio 2010 & Visual Studio 2012, Analyst Notebook 8.7.1, DevExpress, GoDiagrams, C/C++, C#, VB.NET, Asp, ASP.NET, SP Services, SharePoint App Model, SharePoint 2013, SharePoint Online, Microsoft Office 2010, Eclipse, Analyst Note Book,BMC Remedy ITSM, Active Directory, InfoPath, MS SQL Server 2012, Microsoft Visio, SharePoint 2010, InfoPath Design 2010, ActivIdentity, ActivClient, Metalogix, DocAve

DATABASE: Microsoft SQL Server, MySQL

EXPERIENCE:

Confidential

Software Developer

Performed migration of update sets from development to test then to production instances
Implemented ACLs to control user access to applications, menus, modules. records and fields
Used Web Services to integrate to an external data source as well as other ServiceNow instances
Implemented HTML, CSS, JavaScript and AngularJS to support custom code apps in ServicePortal
Implemented processes and determined level of effort using the Agile/Scrum/Sprint methodology
Implement server side and client - side scripts
Leverage reference fields to use values from other tables via dot-walking
Improve code efficiency by leveraging Script include
Customize forms using the GlideForm API
Recommends best practices, develop guidance, and ensure quality standards are maintained
Provides site utilization and data analytics information or reports as needed
Attends meetings and engage with customers to understand site functionality and content requirements

Confidential

Software Developer

Created scheduled jobs, email notifications script executions to send email
Leveraged existing business logic and code to write client and server-side scripts
Discussed application design with clients and designed database schema accordingly
Developed and implemented UI Policies, UI Actions, Dictionary and Service Catalog items
Create custom workflow using the workflow editor
Apply business logic to automate process
Leverage server scripting API to allow dot-walking via referencing fields in tables
Leverage business rules to running arbitrary server-side Scripts
Conduct system analysis and optimization

Confidential

Software Developer

Designed and deploying widgets in Service Portal
Designed and create forms w/ a variety of content types
Wrote, tested and debugged client side and server-side scripts
Automated processes with workflow editor and flow designer
Performed Inbound and Outbound REST integrations as well as SOAP
Designing and implement UI (user interface) and UX (user experience) principles and best practices
Develop and deploy custom widgets, Workflows, Features, Lists and Libraries
Develop and implement file and record management roles and responsibilities, policies and procedures to guide file management activities
Design, establish and maintain key repositories and reference libraries, such as policy and form libraries

Confidential

Software Developer

Created and modified tables
Created reference fields within tables and forms
Used ServiceNow studio to develop applications
Working knowledge of the Reporting and BI industries landscape, including vendors and tools
Working with end user groups to evaluate and solve technical problems
Working knowledge of JavaScript, CSS, and HTML5 for responsive design
Conduct system analysis and optimization

Confidential

Software Engineer

Participate in the design and recommendations of overall system functionality
Configure and maintain the system ensuring consistency according to established governance
Provided SharePoint tutorials for employees
Grant access to sites and libraries
Install network devices such as routers and servers
Repaired and recovered hardware and software failures
Installed and configured new hardware and software
Educated users on software applications

Confidential

Service Desk / Kiosk Technician

Installing software and troubleshooting a variety of software packages in a Windows environment
Assisting users with account setup, data backups, and general usage of laptops
Remove and Replace Hardware for laptops

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