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Hybris Architect / Tech Lead Resume

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Hopkinton, MA

SUMMARY:

  • Hybris Architect / Lead with 11+ years of professional work experience in requirements analysis, designing, developing, testing, deploying and maintaining highly distributed, scalable and transactional large Internet/Intranet Enterprise applications.
  • Vast e - commerce design and implementation experience, including but not limited to SAP-CRM, SFDC, Vendavo, Cloud as a Service, OMS, Service Management, WCM, PayPal, Cyber Source, Vertex, Address Validation, In-Store Pickup, Pre-Order, Promotion Engine, Search Engines and gift cards.
  • Expertise in Hybris - Multichannel cockpits, WCMS Cockpit, CS Cockpit, ASM, Backoffice and Product Cockpit
  • Extensive experience in PCM/PIM, Hybris Data Hub, SAP ECC, SAP CRM, C4C Hybris Sales, C4C Hybris Service, Hybris Marketing, Hybris accelerators(B2B, B2C, Telco), SAP S/4 HANA and SAP Billing.
  • Expertise in search (Endeca Systems and Apache Solr),Multichannel Commerce,Mobile Commerce,Consumerization of B2C, Service Management domain and Order Management
  • Extensive experience in ATG Web Commerce 9.1/9.3/10.1/10.2/11 , BCC, ATG Web Commerce Search, ATG CSC, ATG Web Portal and ATG Relationship Management Platform.
  • Isolate performance bottlenecks using profiling tools, analyzing thread dump, analyzing heap dumps, resolving memory hotspots, and implementing code fixes to achieve scalability and transaction throughput.
  • Troubleshoot intermittent error rate impacting site conversion and revenue. Experience with feed optimization, browse/search, personalization and ESB integrations.
  • Integration experience with third party applications including Content Management Systems, Search Engines, Analytics, Social Media, Loyalty programs, Coherence, Pricing Engines, Giga Spaces, Tax Processors, Payment Processors, Fulfillment, Ad Engines and Image/Asset Solutions (Adobe Scene7).
  • Expertise in Web Content Management Solutions using Adobe Experience Manager(AEM), Oracle WebCenter, Fatwire, Sitecore and Drupal.
  • Experience in Service Management Solutions using ServiceNow & Salesforce
  • Deployment specialist, Performance tuning, Clustering & Scalability
  • Experience working with commerce features such as personalization, catalog, search, promotions, shopping cart, checkout, fulfillment and CSC.
  • Strong Knowledge on Hybris Admin Console and Hybris Management Console.
  • Strong hands on technical experience in client/server technology using Java, J2EE, Servlets, Spring framework, HTML5, CSS3, jQuery, BeanShell, JDBC, EJB, JSP, XML and Relational Databases (Oracle, MS SQL Server and MySQL), JSTL, Java Script, JSON and Ajax.
  • Expertise in database designing, database programming (PL/SQL, Hibernate) and database administration (Oracle 9i/10g/11g, MS SQL Server).
  • Extensive experience in Offshore-Onshore co-ordination.
  • Excellent communication and Inter-personal skills.

TECHNICAL SKILLS:

Web/Application Servers: Hybris Server, Spring Source TC Server, Oracle Weblogic, IBM WebSphere Hybris Products: Hybris 5.4/5.7/6.1/6.3/6.4/6.6 , Hybris Mobile, Hybris Customer ServiceHybris Print, Hybris WCMS, Hybris accelerators(B2B, B2C), PCM/PIMHybris Billing, Multichannel cockpits, WCMS Cockpit, CS Cockpit and

Tools: Eclipse, Ant, Jenkins, Nexus, Gerrit, Sonar, Bitbucket, Bamboo, Rhodecode Database Programming: PL/SQL, SQL, Hibernate 2.1

Databases: Oracle, MS SQL server, MySQL

Version Control: Rational ClearCase, Rational ClearQuest, Visual Source Safe, CVS, SVN, GIT

Operating System: Solaris, Linux, Windows

Java Technologies: JSP, EJB, Servlets, JDBC, J2EE, JMS, JNDI, RMI

Frame works: Strut, Spring, JSF

Web Technologies: HTML5, CSS3, jQuery, BeanShell, JSP, EJB, Servlets, JDBC, J2EE, JMSJNDI, RMI, XML JSTL, Java Script, JSON and Ajax.

PROFESSIONAL EXPERIENCE:

Hybris Architect / Tech Lead

Confidential, Hopkinton, MA

Responsibilites:

  • Designing the overall system architecture including hybris Catalog, hybris to: SAP-CRM, SFDC, Vendavo, SSC configurator, R12 configurator, Adobe CQ and to other third party systems.
  • Leading the the architecture, design and modelling of hybris modules to support multi lingual, multi partner web stores and their CPQ solution pricing strategy.
  • Designing the Hybris product content module PIM/PCM, Multichannel cockpits, WCMS Cockpit, CS Cockpit and Product Cockpit.
  • Developer Datahub custom adapters for migration of data from ERP into Hybris
  • Designing the CS Cockpit to register a customer through customer service and added extra search fields by extending OOTB functionality.
  • Provided POV on the requirement feasibility and Hybris PCM/platform capabilities
  • Soft Launch strategy: worked with product management, defined and implemented the strategy that allowed slow migration of users from one system to another. Considerations included minimizing SORs, consistent and seamless user transactions, and integration touch points of all systems. This strategy also covered all other omni-channels.
  • Designed and developed a collaborative PIM/PCM solutions for product managers, pricers and marketers to manage and maintain their data for their various global product offerings from one centralized location, ensuring a consistent experience across their multisites globally.
  • Designed and developed Inventory and Order Grids as the System of Record for the Ecommerce systems.
  • Akamai: Worked with Akamai, ensured cache efficacy of the new system/urls is at least as good as the legacy site. Required tight integration of Akamai with Hybris.
  • Data Migration: Ensuring that all legacy data is extracted and transformed into the new system’s schemas. This included the processes and timings of these transfers and is complicated by the Payment Card Industry (PCI) compliance issues around credit card data.
  • Designing the Impex (Import/Export) files for importing product attributes, promotions and product updates.
  • Configured the Hybris Admin Console and Hybris Management Console including Solr configurations.
  • Designing the Email functionality and created Velocity templates as per the clients requirement.
  • Integrated Responsys for promotions campaign for news letters subscribed customers by creating new extension
  • Synchronise Product Catalog and Pricing info with feeds from ERP systems such as SAP with Hybris Stock Integration and other systems.
  • Designed and built e-commerce infrastructure for hosting Hybris platform, focused on standardizing the Hybris and Endeca installations, Hybis builds and deployments.
  • Extensive experience in deployment activities not limited to installation, configuration, build deployments, scalability, performance tuning and tweaking.
  • Troubleshoot intermittent error rate impacting site conversion and revenue.
  • Supported the production and DR environments 24 x 7.
  • Isolate performance bottlenecks using profiling tools, analyzing thread dump, analyzing heap dumps, resolving memory hotspots, and implementing code fixes to achieve scalability and transaction throughput.

Hybris Architect

Confidential, Minneapolis, MN

Responsibilites:

  • Leading the implementation of various core functional modules using hybris. Implemented and supported heavy customization of Confidential cockpits.
  • Design and implementation of various systems integration like SAP, data warehouse, PIM and Celum Synergy with hybris
  • Designed and implemented Product Cockpit based Hybris PCM/PIM solutions
  • Leading the hybris version upgrades from 4.x to 5.0 and data migration.
  • Designed the global Catalog management/Catalog synchronization, user management and security modules.CELUM (Digital Asset Management) product customization and upgrade.
  • Leading the implementation of different technologies like Akamai, Pentaho reporting, Moxie.
  • Integrated CMS Cockpit and Product Cockpit for business team.
  • Designed and developed data migration from legacy hot folders and impexes to DataHub architecture. Developed custom adapters in DataHub.
  • Extensive experience in build (Jenkins/Maven/Nexus), support (JIRA), maintenance (Redhat/vCloud), and improvement of source code management (Git/Gerrit) and software release processes, as well as support for daily operations and automation (Bash/Python) of dev/stage/pre-prod/production/DR infrastructure for Hybris based projects.
  • Hands on experience with Verion Contol/Build/Deployment tools (GIT, SVN, Gerrit, Nexus, Jenkins, Hudson, Ant, Maven, Sonar) and UML modeling (Tools used - Microsoft Visio, Rational Rose, Star UML), design patterns with specialization in Frameworks (MVC).
  • Successfully built an automated deployment framework for software built on Hybris, Oracle Database, Endeca and Gigaspaces XAP Platform to VMware vSphere-based private cloud to allow customers use hybris platform from many different access points: web, online storefront, mobile phones, tablets, and kiosks within retail stores.
  • Successfully built an automated build and deployment framework for software built on Hybris infrastructure using Jenkins, Unix Shell Scripting, Perl and Python.
  • Experience in JVM Configuration Management and Performance Tuning to enable commerce applications handle increased workloads.
  • Readying Dev/QA/UAT/Production environments for launch and deploying a completed hybris applications to the Dev/Stage/Production environment.
  • Key contributions towards deployment of Offers Engine, the Core of Offers Management Application that helps an administrator manage deals and promotions for targeted customers.
  • Successfully Tuned Hybris applications to produce optimal performance results of each environment throughout the life cycle.
  • Designed the Build and release process to automate build and deployments using ANT, MAVEN, IVY, Shell scripts and Jenkins.
  • Designed Database Schema and Developed scripts to create and populate database tables during deployment processes.
  • Created automated test scripts to validate successful deployments. Supported production environments.
  • Successfully troubleshoot issues in deployed applications and startup of servers post-deployment.

Sr. Hybris Consultant

Confidential, Lake Forest, IL

Responsibilites:

  • Working in the Oracle Endeca environment at placing in custom banners, text and cartridges for dynamic and enhanced content on the Confidential website using rules.
  • Working with Hybris 5.0 at creating websites and any dynamic content needed.
  • Working with business partners at getting their webpages completed for promotions and events.
  • Working on government pages, campaign pages, banner placement and event webpages with Custom Homepage Carousels with individual accounts or track codes.
  • Involved in design and architecture of PCM solution, architecture design for Syndication points for ERP, e-shops and data migration interfaces with the help of ETL tool Pentaho.
  • Working in the HMC environment creating redirects, vanity urls for websites.
  • Creating custom code based carousels for business partners implementing acct’s on both Broadvision and Hybris using Jira.
  • Creating dynamic forms using velocity template code, Json for validations and for custom email displays once submits are sent.
  • Working with Dreamweaver, Photoshop, JavaScript, Hybris, HMC, Broadvision, Endeca and HTML/CSS coding on a daily basis.
  • Created mobile templates for spend and get pages, all webpages are written in div’s with CSS classes, some inline styles and JavaScript/JQuery.

Environment: Java (JDK 1.6), J2EE, Core Java, Sql, Oracle 10g,PL/SQL,HTML5, XML,APIs, JSP, Javascript,Ant,css3, JQuery, SpringMVC, Hibernate,Endeca, Github, Ajax, HybrisServer 4.7, JMS, Web Services .

Sr. Hybris Consultant

Confidential, Pittsburgh, PA

Responsibilites:

  • Implemented B2B Multichannel E-Commerce website using Hybris and Java.
  • Involved in B2B Commerce module for B2B unit, budget, Cost center, customer group etc.
  • Involved in WCMS module for content management.
  • Involved in Admincockpit for B2B Admin, HYEND2 configurations.
  • Working with Catalogs for Products, Product Variants etc.
  • Integrated CMS Cockpit and Product Cockpit
  • Used Web services to make our application platform and technology independent i.e. Interoperability.
  • Customized CS Cockpit and added extra search fields by extending OOTB functionality.
  • Supported the production environments 24 x 7.
  • Created Impex (Import/Export) files for importing product attributes and promotions

Confidential, Chantilly, Virginia

Ecommerce Tech Lead

Responsibilities:

  • Participated in the implementation of user registration module, eStore, product catalog, pricelists, promotions, shipping module and payment gateway integration.
  • Customized Catalog, Inventory and Order Grid. Built Endeca guided navigation and CX manager features.
  • Resolved BCC snap shot mismatch while deploying assets.
  • Extended the BCC interface.
  • Customized Catalog switching in ATG publishing
  • Designed and developed guided search and browse pages. Extensively used Experience Manager.
  • Created custom cartridge and templates. Endeca SEO framework used with customized configurations
  • Worked on features like multi site & catalog, Preview, Segmentation and Custom Global Menu/Top Navigation
  • Inteegrated Catalog with Scene 7, BrightTag, ForeSee, Omniture, offers engine and BazaarVoice.
  • Customized Targetting interface and Targeter Rules in BCC
  • Designed and lead the development effort of CSR Application for Order Management. It included features such as placing new orders, reordering/express reordering and free/partial charge orders for the customer, canceling an order, refunding an order for the customer, resubmitting the XML to the fulfillment house, re-sending the gift certificate mail to the customer, invalidating gift certificates etc. It also included various search capabilities such as searching customer profiles, gift certificates etc.
  • Integrate BCC and CSC with other companion components
  • Designed and lead the development effort of Fulfillment Engine module. This module included a collection of standard services to coordinate and execute the order fulfillment process. The Fulfillment Engine is capable of simultaneous processing of orders placed through different mechanisms. The core activities involved are inventory update, persistence of order in cancelable state, multiple shipping, tracking the order using customized fulfillment process, shipment staus through emails, settling the order by processing the payment mode selected by the user.
  • Provided solutions to complicate problems within the team with new design that helped improve in productivity, better maintenance and easy learning experience for new programmers.
  • Migrated the application from ATG2006.3 to ATG 9.3 replacing Dynamo Application Server 6.3 with Jboss Application Server 4.3. Also replaced JHTML pages with JSPs.

Environment: ATG, Endeca 3.1, Jboss, Dynamo Application Server, ISS 6.0, Authorize.net, Windows 2003/2007/2008 , Oracle 10g/11g, ATG Web Commerce Campaign Optimizer, ATG Personalization, ATG Scenario

Confidential, Chantilly, Virginia

Sr. Ecommerce Developer

Responsibilities:

  • Designed and developed:
  • Custom catalog functionality with daily, weekly, monthly and annual commodities
  • Metaloader scheduler process using java bean form handlers, the browseby gears, and gears to provide HTML,PDF,Excel, Txt and XML formats of the reports
  • Personalization gears like electronic bookmarks and email reports
  • Document Exchange gear and its integration with Autonomy to enable downloading txt and .pdf files from the search results page
  • Currency gear and the metric conversion gear
  • Commodity administrator features and its graphical user interface (GUI)
  • Webservices functionality and the message boards
  • RSS functionality
  • Analytics feature using SmarterStat Tool and Google Analytics
  • Utilized Snapshots (Materialized views), Triggers, procedures, packages, functions, synonyms and sequences in Replication databases for effective data aggregation and processing.
  • Portal solutions customized around ATG Product/Catalog stack.
  • Designed and implemented a dynamic report configuration page using sophisticated JavaScript language including Ajax.
  • Involved in design and development of Autonomy search portlet and the user registration process and its integration with e-Auth LDAP directory service, weather gear and its integration with HAM weather product
  • Developed graphing feature using JFreeChart java library and Cewolf frameworks to display java chart to web pages.
  • Customized the BCC interface.
  • Actively participated in design and development of Retail reports and Organic reports.
  • Designed and developed a mid-tier component to generate pdf, xml, excel and text reports. Designed and developed a separate java application report in pdf format using iText java library and Oracle PL/SQL.
  • Implemented the USDA web style guide features with new GUI layouts and standards
  • Integrated ATG with IIS and configured IIS Lockdown security tool on development and production environments
  • Designed and developed the new simple and advanced search functionality using ATG Search 2006.3 (Primus Search)
  • Implemented the project migration from ATG 6.0 to ATG 2006.3 and from Windows 2000 to Windows 2003
  • Actively participated in resolving the database migration issues from Oracle 8i to Oracle 10g
  • Installed and Configured the Oracle Databases, ATG and Autonomy Search in production environments. Deployed the FVMN, LGMN, DMN,PMNA and CMN applications to Test, Staging, Production and DR environments
  • Fine-tuned Java memory, ATG, IIS settings and Oracle parameters for effective performance
  • Supported the production environments 24 x 7. Enabled customer interaction to resolve the day-to-day issues and to implement new requirements.

Environment: Windows 2000/2003 with ATG 6.0/2006.3/7.2/9.3 , ATG Portal, ATG Dynamo Application Server, ATG Personalization, ATG Scenario, ATG Search 2006.3, IIS 5.0/6.0, J2SDK 1.4.2 12, JSP, J2EE, Oracle 9i/10g, Autonomy (Oraclefetch, DRE), IIS Lockdown Tool, XSU, JSTL, Sourcejammer, CVS, Eclipse, PHP, VB Script, Java Script, XML, Lowagie PDF writer, HTTPclient, JFreeChart, Smarterstat, Cewolf framework, iText, AJAX, HamWeather, PL/SQL

Confidential, Chantilly, Virginia

Ecommerce Engineer

Responsibilities:

  • Analyzing SRS documents.
  • Implemented Ecommerce features using Oracle ATG Commerce Suite.
  • Implemented the content management features using Drupal Content Management System.
  • Implemented the following functionality:
  • Add custom fields for SSN and other user related demographic information
  • To allow one user account for a given SSN
  • MD5 encryption/decryption for storing/retrieving SSN
  • Import old user information into the new system.
  • Payment gateway Integration, Canned Reports and Digital Signature.
  • Email Address as login field.
  • Money Order functionality
  • Changes to order status types
  • Not do not allow user to purchase previously ordered course
  • Order Management Features for Site Administrator.
  • Couponing and Promotions through ATG Scenarios
  • User Registration with LDAP.

Environment: ATG 6.0/2006.3, Dynamo Application Server 6/6.3, Dynamo Personalization server, Dynamo Commerce Server and Dynamo Scenario Server, Drupal.

Confidential, Chantilly, Virginia

Ecommerce Developer

Responsibilities:

  • Developed promotion campaigns using shipping discount, order discount, and product discount
  • Integrated NPR Shop with CyberCash as a credit card payment solution provider
  • Developed employee pricelist, catalog search, gift certificates redemption, gift sets, wish lists and order history functionality
  • Implemented slots and scenarios to promote couponing
  • Integrated NPR Shop with IBM Surfaid for Analytics
  • Implemented security features for commerce order details that are sent to the fulfillment house using PGP encryption techniques

Environment: ATG Dynamo 6.0, Java, J2EE, JavaScript, Oracle 9i, Apache Tomcat, Servlets, Oracle RDBMS, Rational Unified Process, UML, Rational Clear Case, Rational Clear Quest, XML, Ant

Confidential, Columbus, Ohio

Ecommerce Developer

Responsibilities:

  • Developed SonyStyle Mexico and Chile Commerce sites using J2EE container framework in ATG Dynamo
  • Implemented and customized Dynamo bean components like ShoppingCartFormHandlers, ProfileFormhandlers, ProductCalatog and OrderRepository as per the business requirements of Sony
  • Implemented XML interfaces, examples being inventory update, bundle definition, price lists and order status for communication between ATG commerce components and fulfillment house
  • Integrated SonyStyle Mexico site with Banamex as a third-party payment solution provider using ATG session management and HTTP post
  • Implemented internationalization and locale-specific dynamic content across the SonyStyle sites using i18n and ResourceBundle definition handlers in JSP and ATG
  • Created scenarios in Scenario registry using SDL.

Environment: Sun Solaris 8 with ATG Dynamo 5.6.1, Apache and JDK1.3, JSP, Oracle 8.1.6, CVS

Confidential, Chicago, IL

Ecommerce Developer

Responsibilities:

  • Developed Dynamo Server Pages for the dynamic content and used droplets and form handler components to embed Dynamo Servlet beans.
  • Developed skinning architecture for site-specific “look and feel” across P&G brand sites for using and extending the default ATG Dynamo services—examples, user profile management, catalog navigation, and order fulfillment.
  • Implemented the user profiling, product catalog management, and scenario-based personalization features for the P&G brand sites — pg.com, olay and presiva using DAS, DPS, DCS and DSS.
  • Developed various SQL Repositories using the generic SQL Adapter Connector to store and retrieve persistent information from database — examples, user profiles and content items to be displayed in the shopping cart.
  • Customized ATG Commerce Servlet beans and developed components using ATG Dynamo foundation classes to implement commerce services such as purchase process, inventory framework, fulfillment, and CSR tools.
  • Configured ATG Dynamo with Oracle using JDBC Connection Pool. Used Relational Views and JDBC API as a database access library to map database tables to java beans and vice versa.
  • Installed ATG Dynamo server and Oracle 8.1.6 on Solaris Sparc Machines. Integrated ATG Dynamo server with Netscape iPlanet web server using Dynamo connection module to handle communication between HTTP requests and Dynamo's DRP Server.
  • Implemented SMTP handlers in the commerce applications using JavaMail’s SMTP to send e-mail.
  • Had an active role in the design of user registration service and its integration with LDAP Global Directory Services to manage global profiles for consumers across all P&G brand sites
  • Integrated the commerce features with Cyber source and Tax ware for credit card validations and tax calculations, respectively.

Environment: Sun Solaris 8 with ATG Dynamo 5.1/5.6.1, JSP, J2EE, LDAP, XML, Netscape iPlanet 4.1, JDK1.2.2Java Script, BEAWeblogic 5.1, Oracle 8.1.6, InterWoven Teamsite, Rational ClearCase, ClearQuest.

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