SUMMARY:

• Hold a rich IT experience of over 11+ years in IT Industry with 5+ years of experience in PEGA PRPC in Analysis, Design, Development of BPM applications using PEGA PRPC v 7.1/7.2.1/7.2.2/7.3
• Sound exposure to PEGA PRPC architecture Inheritance and Rule Resolution
• Designed PRPC flows using Assignments, Utilities, Decision, Spin - off and Split-Join shapes
• Have experience to work in an Offshore-Onsite model
• Experience in Pega Framework, CPM, Case Management, Pega Marketing and Decision Management
• Having good knowledge on PEGA 7 components Case Management, Data Management and UI
• PEGA best practices Integration Rules and guardrails
• Hands on experience with process methodology, development methodologies (Agile, SDLC and Iterative)
• Experienced with various Project Implementation Methodologies including: Agile Methodology, Water Fall Model and others.
• Experience in Pega CPM
• Having expertise in Unix commands
• Having good experience on Pega (BIX) reporting
• Hands on experience Design and develop automation solutions using Pega RPA OpenSpan Studio and C# / .Net
• Experience in Pega Frameworks - CPM, Case Management and Decision Management
• Experience in implementation of various PRPC components like Decision Tables, Decision Trees and Declarative Expression etc.,
• Expertise in debugging and troubleshooting of issues.
• Experience in developing Robotic Automation solutions using Pega Robotics/OpenSpan
• Extensive use of connectors and services in PRPC to integrate with the external systems.
• Experience in working on Pega Smart Investigate Framework.
• Experience with SOAP/REST web service integration/implementation
• Solid fundamentals in Core Java & Object Oriented concepts
• Experience in Web technologies including Servlets, JSP and XML.
• Hand on experience on Screen Layout using Harness, Sections, Flow Actions, Data Transforms, Declarative and Decision Rule Types.
• Experience on List-View, Summary-View Reports and Report Definitions in PEGA PRPC.
• Experience in creating Operators, Access Groups, Roles, Work baskets and work groups
• Extensively used Dynamic Class Referencing to model the application "Build for Change"
• Hands on experience in PL/SQL and shell (Unix/Linux) scripting
• Excellent skills in RDBMS tools like Oracle, MSSQL, DB2 and Sybase
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer and PLA
• Experience in client side technologies like HTML, Java Script and CSS
• Experience working with BEA Web logic and IBM Web Sphere and JBOSS
• Hands on experience creation of rule types and UI
• Experience on configure business rules in rule-sets within Pega Rules Process commander
• Hands on experience on.Net programming
• Experience in using DCO tools like Application Profiler, Application Accelerator and Application Express
• Hands-on experience in using PEGA PRPC frameworks for reuse, using Connectors & Services for integration, PRPC tools (PAL, Tracer, Security Model, Access Groups, UI Portals and Log Analyzer)
• Knowledge on Pega Robotic Automation in business processes
• Experience on Pega PRPC, Java, J2EE, XML, JSP and Servlets
• Experience working with CRM systems
• Having experience with Shared maintenance of DCO Action, Decision, Risk and Issue Log
• Hands-on experience in developing various PRPC activities, flows, flow actions, assignments, declarative rules, reports and correspondence templates
• Having experience in Case Management, Process Flows, Activities, Harness, Sections, Decision Table
• Experience in Case Management, Process Flows Activities, Harness, Sections, Decision Tables
• Having experience in Pega Health Care Frameworks
• Have good experience with process methodology, development methodologies (Agile, SDLC, Iterative)
• Excellent object-oriented analysis and design and system integration
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services
• Proficient in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
• Experience in implementing Agents and Case Management.
• Experience programming and software development life cycle (Waterfall, Agile and Scrum)

TECHNICAL SKILLS:

Domain: BPM, Web Technologies and Operating SystemsBPM PRPC v5x, v6x, v7x, 8x BPMN

Technology Specifications: Java/J2EE, Dotnet and C language

Scripting/Markup Languages: HTML, JavaScript and XML

J2EE Specifications: Servlets, JSP, JDBC, Web Services (SOAP/RESTFULL), EJB, OOPS, Hibernate, Struts, DCOIDE/TOOLS RAD, WSAD, Eclipse, Net Beans, Mercury quality center, Clarity, F-Secure, Build Tool Version Controlling as MKS, PRPC 5.X, 6.X, Tool for designing

PRPC Frame Works: CPM6.2SP4

Database: Oracle, DB2 and PGSQL

Operating System: Windows XP/2003, Linux and UNIX

PROFESSIONAL EXPERIENCE:

Sr. Developer/Pega Architect

Confidential, St. Louis, MO

• As part of SCRUM model, worked with Product Owner, SCRUM Master, business and test teams in product backlog grooming, sprint planning and daily SCRUM meetings
• Participated in analyzing and defining the application requirements along with Product Owner and Business Analyst
• Using Case Management built various case types and work flows
• Using REST protocol developed Integrations with AMISYS system for Claims Intake. Also developed integrations with Filenet system
• Designed and developed of Data Model, Work basket, Work Group, Access Group, Process flow, Activities, Decision Rules and Declarative Rules
• Built User Interfaces components like Harness, Section, Portal and dynamic layouts
• Developed SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.
• Created Service rules using different Integrations like Connect REST, Connect SOAP, Service REST and Service SOAP
• Created Report Definition and customized it as per the business need
• A good working knowledge on Declarative rules like Declare Expressions, Declare Trigger, Declare On change and Constraints.

Environment: CSHC 7.1.4 on Pega 7.2.2 Oracle 10g, Web logic. Web services - SOAP & RES

Pega Architect

Confidential, Warren, NJ

• Responsible for designing the process flows and for the complete end-to-end implementation of majority of user stories
• Defined the decomposition logic and Case structure for the application.
• Working in Data pages
• Involved in GUI, validation, flow activities, data transform and case types design using PRPC
• Established Coding best practices for consistency across implementations by creating custom guardrail warnings
• Working in NWOutage part
• Extensive use of connectors and services in PRPC to integrate with the external systems.
• Working in SOAP and REST
• Prepare the SIG (System Implementation Guide) documents based on the High level design documents provided by the clients
• Working in Agents and Integrations
• Worked in Agents, Listeners, SLA’s, and Integrations (Connect-SOAP, Connect-JMS, Service-
• JMS, Connect-SQL)
• Proficient in PRPC Application development, trouble shooting and bug fixing
• Experience with flow, develop a new stages base flow for case management application.

Environment: PEGAPRPC V7.2.2, Oracle 11g, Web Sphere, HTML and XML, SOAP, Json, Rest and Java

Pega Architect

Confidential, ATLANTA, GA

• Development using PEGA Rules Process Commander V 7.2.2 according to the Business Requirement. Automate the processing of sale crediting and compensation processing to improve the operational efficiency and productivity
• Experience in Business analyst for large-scale projects and programs
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.
• Involved in developing UI Screens, Activities, and correspondence.
• Experience in J2EE (JSP, Servlets, EJB, XML, Java), web development (JSP/Java script/CSS) and .Net
• Work experience on Design and develop user portals using Smart Dispute Framework
• Working on SOAP and REST
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing. When rules, Decision tables, Declare Expressions and flow action.
• Developed Data tables and worked with PEGA database.
• Work experience in a full stack environment including production support, trouble shooting and fiddler trace
• Work experience in convert business logic/requirements to automations
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc
• Involved in design and development of Data Model, Class structure, Access Group, Process flows, Activities and UI properties. Understanding the technical requirements from business requirements.
• Experience with code reviews with application quality, coding,UI and Corporate standards, including review alert logs, running pre-flight and PAL.

Environment: PEGAPRPC V7.2.2, Oracle 11g, Web Sphere, XML, SOAP, Json, Rest and Java

Pega PRPC Architect

Confidential, San Jose, CA

• Rebuild all old screen in new PEGA 7.2.1rich UI interface.
• Based on old application flow, develop a new stages base flow for case management application.
• Re-design the implementation class to have a reusable to rules and activities.
• Added Get Next Best feature to application to utilize the urgency and ordering of priority list.
• Using Pega Next Best Action feature and analyzing new Pega features.
• Executed user stories using Scrum and Agile principles
• Work experience on convert business logic/requirements to automations
• Good in Understanding of Windows/Web/Java app integration with OpenSpan
• Hands on experience requirement analysis, design, development and code migration
• Developing Activity, flow, section, class, data model, Agent and other objects in PEGA.
• User pega to import the data from multi tab excel file, validating and loading into screen to mass upload process.
• Work experience in a full stack environment including production support, trouble shooting and fiddler trace
• Successfully integrated Pega generated pdf file to DocuSign using JSON and Docu ign API. Also enable the 2 phase authentication login and sms code authentication
• Experience in Business analyst for large-scale projects and programs
• Develop the complex PDF report with multiple data layout and cascaded reports.
• Experience with Troubleshoot and Debug Open Span automations for bug fixes
• Experience on Open Span Management Console (OMC) for solution deployment and user group management
• Sound skills in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL,SMA and loggers.

Environment: Pega PRPC 7.2.1, Tomcat, Oracle 11g, PL/Sql, XML, SOAP, Json, Rest, Java

PEGA PRPC Architect

Confidential, Plantation, FL

• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement. Automate the processing of sale crediting and compensation processing to improve the operational efficiency and productivity
• Created Data classes and DB tables for integrating with external systems.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, Activities, and correspondence.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing. When rules, Decision tables, Declare Expressions and flow action.
• Developed Data tables and worked with PEGA database.
• Analysis of the various Business Requirements and coordinating with offshore in the interpretation of client requirements.
• Work experience on convert business logic/requirements to automations
• Good in Understanding of Windows/Web/Java app integration with OpenSpan
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer. Code reviews with application quality, coding,UI and Corporate standards, including review alert logs, running pre-flight and PAL.
• Involved in Creation of Validation rules to implement business logic validation.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.

Environment: PEGAPRPC V7.1, CPM Framework, Oracle 11g, Web Sphere, HTML and XML

PEGA Developer

Confidential, New York, NY

• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective
• Implementing various types digitization of information required to execute business processes and transactions(ECM).
• Good understanding of different ECM/BPM products and Cloud computing Architecture.
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes
• Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project. End to end Integration testing of the application.
• Used BIX to extract all BPM data: Work details, Assignments and Processes.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Hand full of experience in AGILE Methodology and SCRUM, JAVA FRAMEWORKS and all the Core JAVA concepts in implementing all the Front End and Back End Developer.
• Created product rules and migrated zip files from development to QA, UAT& monitored performance when regularly.

Environment: PEGA PRPC 6.2CPM Framework, Microsoft Vision, HTML, JavaScript, XML, DB2, Oracle 10g, Web logic and ECM

Pega Consultant

Confidential, Richardson, TX

• Handled the Pega Application upgrade from PRPCV5.5 to PRPCV6.3SP2.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Prepared User Interfaces, expertise in connectors & services.
• Attended weekly Farmers IT Status Call and co-ordinated the major IT issues in BIE.
• Took ownership of several modules and managed a team and delivered the work in time.
• Good understanding of different ECM/BPM products and Cloud computing Architecture.
• Has Good Expertise in Front end Pega-Backend Mainframe System Interface called, HATS (Host Access Transformation System)
• Handled the Ruleset Management for this module in an efficient way.
• Has Got Excelled in Creating the Flow in Microsoft Visio and Creating the Class Structure Pega
• End to end Integration testing of the application.
• Got Appreciation from Clients for efficient delivery of modules.
• Had Very Good Communication with Clients and Co-Vendors.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyser) and PAL (Performance Analyser).

Environment: PEGA PRPC 6.3 SP1, MSSQL, VIsio 2003, Oracle 9i and WindowsXP