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Pega Senior System Architect Resume

Dublin, OH


  • Certified PEGA Senior System Architect (CSSA) and System Architect (CSA) having 10+ years of experience in IT Industry with 5 years of experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander.
  • Experience on Requirement Analysis, EAD (Enterprise Architectural Design), Implementation of Confidential in Agile and Waterfall Methodologies.
  • Expertise in developing User Interfaces (Sections, Harness, and Flow actions), screen layouts using Harness and Section.
  • Experience in wide area of domains like Banking, Insurance, and Health care.
  • Designed Confidential flows, Assignments, Utilities, Decision etc.
  • Worked on developing user interface and screen layout using Harness, Sections, JSP’s and HTML.
  • Expertise in creating Validations, Declarative rules, SLA events and Corresponding Rules.
  • Experience working on different Frameworks and handling various scenarios as part of Disputes processing.
  • Worked on CPM framework for managing and automating customer service across multiple customer touch points.
  • Work Exposure on Integration (SOAP, SQL) with Confidential .
  • Extensive debugging Skills in Confidential using Tracer, Clipboard, PAL, SMA and Rules Inspector.
  • Pleasant experience in designing the application that follows all the PEGA guardrails, DCO and PEGA best practices.
  • Created Product, Patch, and Deployed into QA, UAT and PROD environments.
  • Expertise to fix issues found during Unit testing and the defects found in the ST, QA and UAT testing phases.
  • Successfully implemented the DOD (Definition of Done) and DOR (Definition of Ready) as part of Agile Practices.



Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux

Programming Language: Java, J2EE, C

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services, Struts, Hibernate

RDBMS: SQL Server, Oracle, DB2

Web Technologies: HTML, AJAX, JavaScript, XML, JQuery

Web/App Servers: Apache Tomcat, web logic, web sphere

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.



Confidential, Dublin, OH

Pega Senior System Architect


  • Followed AGILE methodology to ensure the project progresses in an efficient way and delivered in a timely manner.
  • Developing the mobile application with easy to read forms and visual tools by using Directly Capture Objectives
  • Worked on both the IOS/android to provide better visualization of the application with all the features embedded in the application as per the client requirements and customers best viewing experience
  • Created high - level Process Flows, Data Models, Access Groups, Ruleset stack, privileges, authentications, encryption of the data etc.
  • Had extensive knowledge in reporting using Summary View and List View.
  • Proficiency in designing User Interface using Harness, Sections, HTML5 rules for better user experience on a mobile platform.
  • Involved in developing the SQL QUERY and used it with RDB-List, Open, Save and Browse methods in activities
  • Extensive experience in creating Activities, Decision rules, Declarative rules, Validation rules etc.
  • Used SOAP, HTTP and RDB methods to interact with the database for database transactions.
  • Responsible to optimize and refactor code by conducting code reviews to ensure ease of maintainability and better performance.
  • Responsible for assisting the build master team to coordinate with the migration process to other environments.
  • Testing the performance of the application using the PAL, DB Trace, Log Files etc.
  • Extensive case management knowledge in doing multiple cases according to the priority of the case and urgency of the work.
  • Responsible for designing a technical design document before the start of each sprint to aid developers in implementing user story functionality.
  • Involved in sprint planning preparing time estimates for user stories consumed during a sprint.
  • Escalated the issue as the necessary and facilitated resolution in accordance with existing procedures.
  • Provide support to the development and QA team.
  • Involved in a migration of PEGA Confidential V 6.1 SP2 to 7.2.

Environment: PEGA/ Confidential V 7.2, 6.1 SP2, XML Web Services, SOAP, WSDL, JavaScript, HTML5, Oracle10g/9i, MS-Visio, XML, SOAP, Geo tagging

Confidential, Pittsburgh, PA

PEGA Senior System Architect


  • Involved in Data migration tasks like sending the data extracts to other interfacing applications.
  • Involved in creating rule set versions and ruleset migration.
  • Created activity to get the data extract from the external data source.
  • Created User Interface screens by using sections, layouts, harness.
  • Created Flow Actions to validate the properties in sections, layouts and other validation rules.
  • Used tracer to debug the data transforms, activity and flow.
  • Involved in creating Operators, Workgroups, Workbaskets, Data tables.
  • Used clipboard for debugging and testing.
  • Created Decision rules like decision trees, decision tables to make the business artificial intelligent.

Environment: PEGA Rules Process commander 7.1.5, Oracle, Apache Tomcat, Unix.

Confidential, Jersey City, NJ

PEGA Senior System Architect


  • Interacted with BA’s, Project Manager, Product Owner and CDO to understand the business process, identify enhancements and gather Business Requirements.
  • Worked on Confidential flow diagrams, interpretation of complex flow shapes for business scenarios.
  • Connected to SharePoint 2007 from PEGA using SOAP service (Https).
  • Involved in Design of class Structure, Properties, Activities and Service rules.
  • Prepared the User Interfaces (section, harness and flow action), portal representation.
  • Involved in creating the SLA events on the assignments for background jobs for Product Closure.
  • Testing and debugging using tracer and rules inspector.
  • Involved in Creation of validation (Property-validation, Obj-validation) rules to implement business logic validation.
  • Implemented Custom controls as part of truncating data and Hover screen functionality for field values as requested by business owners.
  • Expertise to fix issues found during Unit testing and defects found in the Dev, QA and UAT testing phases.
  • Successfully implemented the DOD (Definition of Done) and DOR (Definition of Ready) as part of Agile Practices which are part of acceptance criteria for any given user story.

Environment: PEGA Rules Process commander V7.2, WebSphere, Apache Tomcat (Migrated to WebSphere), Oracle, Unix.

Confidential, Round Lake, IL

PEGA System Architect


  • Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
  • Responsible for creation of rule set designing, class structure and rule-resolution designing.
  • Creation of Pega Data tables and external tables using the SQL integration and mapping to the Pega internal classes.
  • Worked on various reporting rules to generate the report which provides each change made in the entire work flow.
  • Prepared the User Interfaces (section, harness and flow action), portal representation.
  • Based on the access to the application implemented security rules to different users.
  • Involved in creating the SLA events like completion of one assignment automatically completes other assignments.
  • Implementation and integration of multiple external systems with soap connectors.
  • Testing and debugging using Clipboard, Tracer and UI inspector.
  • Designing the SQL connector to get data from the external database.
  • Involved in creation of validation apart from Pega validation also developed java validation using function rules to implement business logic validation.

Environment: PEGA Rules Process commander 7.1.6, Web Sphere, SQL, Windows.

Confidential, Jacksonville, FL

PEGA System Architect


  • Designed and implemented the User Interfaces using Sections, Harness and Flow Actions.
  • Created various process flows.
  • Involved in migrating from version 6.3 to 7.1.2.
  • Developed various Activities.
  • Created Properties, Data transforms and Validations.
  • Utilized the Decision rules like decision tables, decision trees and map values to implement the business rules.
  • Implemented Declarative expressions, declare Constraints.
  • Worked on creating the SLA events on the assignments.
  • Involved in creating Corresponding Rules.
  • Worked on CPM framework to make customer service for users as automatic application.
  • Implementation and integration of multiple external systems with soap connectors and Services.
  • Created list views and summary views for reporting purpose which were reused both at the UI front and at the reporting gadgets with pie charts and trend reporting.
  • Created Operators, Workgroups, Workbaskets, Data tables.
  • Involved in Creation of validation rules to implement business logic validation.
  • Rules tested and debugged using tracer and rules inspector.
  • Ran various performance tools such as PLA, PAL, SMA, Preflight, JVM Analyzer, Tracer and DB Trace.
  • Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
  • Experience in working with customers to determine their needs, gather, analyse and document requirements, communicate with customers throughout the development cycle, manage customer expectations and resolve issues.

Environment: PEGA Rules Process commander V6.3 to 7.1.2, DB2, SQL, WebLogic server.

Confidential, Westbend, WI

PEGA System Architect


  • Development using PEGA Rules Process Commander V6.3 according to the Business requirements.
  • Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
  • Provided technical insight and direction on project initiatives from PEGA expertise perspective.
  • Designed and developed the User interface for the application by creating the harness and section rules.
  • Created Data classes and DB tables for integrating with external systems.
  • Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
  • Implemented various Confidential components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
  • Troubleshooting Prod issues with Pega tools like tracer, SMA and clipboard.
  • Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project.
  • End to end Integration and testing of the application.
  • Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.

Environment: PEGA V6.3, Web Sphere, Modular view, Oracle, DB2, Quality Centre.

Confidential, Charlotte, NC

Java Developer


  • Attended various meetings with users go through and understand the client requirements.
  • Coordinating with client and onsite coordinator for clarifications.
  • Developed EJB’s to validate user login details and provide the requested information to the client.
  • Developed various entity classes to process database related functionalities.
  • Created WSDL for processing the client request using JAX-WS and JAXB for binding mechanism. Reviewed the source code with team lead and peers.
  • Review the code which involves JDBC, JNDI, and web service.
  • Unit tested various code modules and developed various unit test cases and documented.
  • Maintained the code in svn repository.
  • Prepared the release notes and user documentation.

Environment: JAVA, J2EE, EJB2.1, DAO, JDK5.0, Web services, WebLogic Server, Oracle, JDBC, PL/SQL Eclipse, Struts, ANT, Sql developer, Junit, SVN, Windows-XP, soapUI.

Confidential, Los Angeles, CA

Java /J2EE Developer


  • Developed the application according to the requirements. .
  • Implemented MVC architecture using Struts MVC model integration for front-end request action controller.
  • Developed configurable server-side validation using Struts validation framework.
  • WebLogic application server was used for deployment of the application.
  • Implemented DAO pattern for database connectivity with JDBC.
  • Involved in writing and implementing SQL queries at the DAO layer using MySQL.
  • Developed user interface using JSP, Ajax and jQuery.
  • Implemented the ant script responsible for the generation of the war and jar files of both EWS and Eligibility Admin for deployment using the build tool Ant.
  • Implemented logging using apache commons-logging with log4j.
  • Created SOAP Web Services that consumes the web service of the vendor and produces service to the POS system, and to monitor the application.
  • Used CVS for configuration management and version control. Implemented unit testing using JUnit.

Environment: Java, JSP, Struts, Axis Web Services, WebLogic Application Server, Log4J, Eclipse, Oracle, Tomcat, Ant, Junit4, Ajax, JQuery, HTML, Version Control (CVS), JUnit.


Jr. Java Developer


  • Gathered, developed, and maintained various business requirements from initial phase to final implementation
  • Assisted database designers by continuous involvement in transition from business data to database design.
  • Designed rich user interface components in JSP technology and Client validations using JavaScript.
  • Implemented Struts pagination to display search results in pages.
  • Mapped Form and Action Classes in Struts-config.xml.
  • Coordinating with the business and QA team.
  • Represented team in UAT. Bug fixes and technical support.
  • Troubleshooting & fixing defects.

Environment: Java, Jsp, Servlets, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, Unix, Eclipse, XML Oracle.

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