SUMMARY:

• Certified PEGA Senior System Architect (CSSA) and System Architect (CSA) having 10+ years of experience in IT Industry with 5 years of experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander.
• Experience on Requirement Analysis, EAD (Enterprise Architectural Design), Implementation of Confidential in Agile and Waterfall Methodologies.
• Expertise in developing User Interfaces (Sections, Harness, and Flow actions), screen layouts using Harness and Section.
• Experience in wide area of domains like Banking, Insurance, and Health care.
• Designed Confidential flows, Assignments, Utilities, Decision etc.
• Worked on developing user interface and screen layout using Harness, Sections, JSP’s and HTML.
• Expertise in creating Validations, Declarative rules, SLA events and Corresponding Rules.
• Experience working on different Frameworks and handling various scenarios as part of Disputes processing.
• Worked on CPM framework for managing and automating customer service across multiple customer touch points.
• Work Exposure on Integration (SOAP, SQL) with Confidential .
• Extensive debugging Skills in Confidential using Tracer, Clipboard, PAL, SMA and Rules Inspector.
• Pleasant experience in designing the application that follows all the PEGA guardrails, DCO and PEGA best practices.
• Created Product, Patch, and Deployed into QA, UAT and PROD environments.
• Expertise to fix issues found during Unit testing and the defects found in the ST, QA and UAT testing phases.
• Successfully implemented the DOD (Definition of Done) and DOR (Definition of Ready) as part of Agile Practices.

TECHNICAL SKILLS:

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux

Programming Language: Java, J2EE, C

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services, Struts, Hibernate

RDBMS: SQL Server, Oracle, DB2

Web Technologies: HTML, AJAX, JavaScript, XML, JQuery

Web/App Servers: Apache Tomcat, web logic, web sphere

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, OH

Pega Senior System Architect

Responsibilities:

• Followed AGILE methodology to ensure the project progresses in an efficient way and delivered in a timely manner.
• Developing the mobile application with easy to read forms and visual tools by using Directly Capture Objectives
• Worked on both the IOS/android to provide better visualization of the application with all the features embedded in the application as per the client requirements and customers best viewing experience
• Created high - level Process Flows, Data Models, Access Groups, Ruleset stack, privileges, authentications, encryption of the data etc.
• Had extensive knowledge in reporting using Summary View and List View.
• Proficiency in designing User Interface using Harness, Sections, HTML5 rules for better user experience on a mobile platform.
• Involved in developing the SQL QUERY and used it with RDB-List, Open, Save and Browse methods in activities
• Extensive experience in creating Activities, Decision rules, Declarative rules, Validation rules etc.
• Used SOAP, HTTP and RDB methods to interact with the database for database transactions.
• Responsible to optimize and refactor code by conducting code reviews to ensure ease of maintainability and better performance.
• Responsible for assisting the build master team to coordinate with the migration process to other environments.
• Testing the performance of the application using the PAL, DB Trace, Log Files etc.
• Extensive case management knowledge in doing multiple cases according to the priority of the case and urgency of the work.
• Responsible for designing a technical design document before the start of each sprint to aid developers in implementing user story functionality.
• Involved in sprint planning preparing time estimates for user stories consumed during a sprint.
• Escalated the issue as the necessary and facilitated resolution in accordance with existing procedures.
• Provide support to the development and QA team.
• Involved in a migration of PEGA Confidential V 6.1 SP2 to 7.2.

Environment: PEGA/ Confidential V 7.2, 6.1 SP2, XML Web Services, SOAP, WSDL, JavaScript, HTML5, Oracle10g/9i, MS-Visio, XML, SOAP, Geo tagging

Confidential, Pittsburgh, PA

PEGA Senior System Architect

Responsibilities:

• Involved in Data migration tasks like sending the data extracts to other interfacing applications.
• Involved in creating rule set versions and ruleset migration.
• Created activity to get the data extract from the external data source.
• Created User Interface screens by using sections, layouts, harness.
• Created Flow Actions to validate the properties in sections, layouts and other validation rules.
• Used tracer to debug the data transforms, activity and flow.
• Involved in creating Operators, Workgroups, Workbaskets, Data tables.
• Used clipboard for debugging and testing.
• Created Decision rules like decision trees, decision tables to make the business artificial intelligent.

Environment: PEGA Rules Process commander 7.1.5, Oracle, Apache Tomcat, Unix.

Confidential, Jersey City, NJ

PEGA Senior System Architect

Responsibilities:

• Interacted with BA’s, Project Manager, Product Owner and CDO to understand the business process, identify enhancements and gather Business Requirements.
• Worked on Confidential flow diagrams, interpretation of complex flow shapes for business scenarios.
• Connected to SharePoint 2007 from PEGA using SOAP service (Https).
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Involved in creating the SLA events on the assignments for background jobs for Product Closure.
• Testing and debugging using tracer and rules inspector.
• Involved in Creation of validation (Property-validation, Obj-validation) rules to implement business logic validation.
• Implemented Custom controls as part of truncating data and Hover screen functionality for field values as requested by business owners.
• Expertise to fix issues found during Unit testing and defects found in the Dev, QA and UAT testing phases.
• Successfully implemented the DOD (Definition of Done) and DOR (Definition of Ready) as part of Agile Practices which are part of acceptance criteria for any given user story.

Environment: PEGA Rules Process commander V7.2, WebSphere, Apache Tomcat (Migrated to WebSphere), Oracle, Unix.

Confidential, Round Lake, IL

PEGA System Architect

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Creation of Pega Data tables and external tables using the SQL integration and mapping to the Pega internal classes.
• Worked on various reporting rules to generate the report which provides each change made in the entire work flow.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Based on the access to the application implemented security rules to different users.
• Involved in creating the SLA events like completion of one assignment automatically completes other assignments.
• Implementation and integration of multiple external systems with soap connectors.
• Testing and debugging using Clipboard, Tracer and UI inspector.
• Designing the SQL connector to get data from the external database.
• Involved in creation of validation apart from Pega validation also developed java validation using function rules to implement business logic validation.

Environment: PEGA Rules Process commander 7.1.6, Web Sphere, SQL, Windows.

Confidential, Jacksonville, FL

PEGA System Architect

Responsibilities:

• Designed and implemented the User Interfaces using Sections, Harness and Flow Actions.
• Created various process flows.
• Involved in migrating from version 6.3 to 7.1.2.
• Developed various Activities.
• Created Properties, Data transforms and Validations.
• Utilized the Decision rules like decision tables, decision trees and map values to implement the business rules.
• Implemented Declarative expressions, declare Constraints.
• Worked on creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Worked on CPM framework to make customer service for users as automatic application.
• Implementation and integration of multiple external systems with soap connectors and Services.
• Created list views and summary views for reporting purpose which were reused both at the UI front and at the reporting gadgets with pie charts and trend reporting.
• Created Operators, Workgroups, Workbaskets, Data tables.
• Involved in Creation of validation rules to implement business logic validation.
• Rules tested and debugged using tracer and rules inspector.
• Ran various performance tools such as PLA, PAL, SMA, Preflight, JVM Analyzer, Tracer and DB Trace.
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
• Experience in working with customers to determine their needs, gather, analyse and document requirements, communicate with customers throughout the development cycle, manage customer expectations and resolve issues.

Environment: PEGA Rules Process commander V6.3 to 7.1.2, DB2, SQL, WebLogic server.

Confidential, Westbend, WI

PEGA System Architect

Responsibilities:

• Development using PEGA Rules Process Commander V6.3 according to the Business requirements.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules.
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various Confidential components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Troubleshooting Prod issues with Pega tools like tracer, SMA and clipboard.
• Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project.
• End to end Integration and testing of the application.
• Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.

Environment: PEGA V6.3, Web Sphere, Modular view, Oracle, DB2, Quality Centre.

Confidential, Charlotte, NC

Java Developer

Responsibilities:

• Attended various meetings with users go through and understand the client requirements.
• Coordinating with client and onsite coordinator for clarifications.
• Developed EJB’s to validate user login details and provide the requested information to the client.
• Developed various entity classes to process database related functionalities.
• Created WSDL for processing the client request using JAX-WS and JAXB for binding mechanism. Reviewed the source code with team lead and peers.
• Review the code which involves JDBC, JNDI, and web service.
• Unit tested various code modules and developed various unit test cases and documented.
• Maintained the code in svn repository.
• Prepared the release notes and user documentation.

Environment: JAVA, J2EE, EJB2.1, DAO, JDK5.0, Web services, WebLogic Server, Oracle, JDBC, PL/SQL Eclipse, Struts, ANT, Sql developer, Junit, SVN, Windows-XP, soapUI.

Confidential, Los Angeles, CA

Java /J2EE Developer

Responsibilities:

• Developed the application according to the requirements. .
• Implemented MVC architecture using Struts MVC model integration for front-end request action controller.
• Developed configurable server-side validation using Struts validation framework.
• WebLogic application server was used for deployment of the application.
• Implemented DAO pattern for database connectivity with JDBC.
• Involved in writing and implementing SQL queries at the DAO layer using MySQL.
• Developed user interface using JSP, Ajax and jQuery.
• Implemented the ant script responsible for the generation of the war and jar files of both EWS and Eligibility Admin for deployment using the build tool Ant.
• Implemented logging using apache commons-logging with log4j.
• Created SOAP Web Services that consumes the web service of the vendor and produces service to the POS system, and to monitor the application.
• Used CVS for configuration management and version control. Implemented unit testing using JUnit.

Environment: Java, JSP, Struts, Axis Web Services, WebLogic Application Server, Log4J, Eclipse, Oracle, Tomcat, Ant, Junit4, Ajax, JQuery, HTML, Version Control (CVS), JUnit.

Confidential

Jr. Java Developer

Responsibilities:

• Gathered, developed, and maintained various business requirements from initial phase to final implementation
• Assisted database designers by continuous involvement in transition from business data to database design.
• Designed rich user interface components in JSP technology and Client validations using JavaScript.
• Implemented Struts pagination to display search results in pages.
• Mapped Form and Action Classes in Struts-config.xml.
• Coordinating with the business and QA team.
• Represented team in UAT. Bug fixes and technical support.
• Troubleshooting & fixing defects.

Environment: Java, Jsp, Servlets, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, Unix, Eclipse, XML Oracle.