SUMMARY:

• Having 7+ years of experience in Software Development and working on various Salesforce projects of different scales and complexities with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object - oriented enterprise applications.
• Worked on building an application using Lightning Components, Lightning Events, Lightning Application.
• Experience on Lightning components in Communities and setup lightning pages and built lightning component for custom community's pages and custom knowledge search feature.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Experience in technical architect role. Have designed and architected SFDC/CRM applications, ETL ecosystem, data warehouses, data integrations, database schemas and reporting solutions.
• Development experience on AppExchange Products - Meeting Management, CTI Integration App, E-commerce application.
• Experience on Salesforce Development (Apex Classes, Triggers, Visualforce pages, Custom Objects, Profiles & Roles, Security Settings, Integration etc.) Good experience in querying Salesforce objects using SOQL and SOSL.
• Experience in working on various tools/technologies. These include - Salesforce (Sales Cloud, Service Cloud, Marketing Cloud and Communities Cloud), Informatica PowerCenter, Informatica Cloud and Oracle PL/SQL.
• Experience in working on Cloud based data integration tools (Informatica Cloud and Salesforce) with real time requirements.
• Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.
• Designed and developed SFA based Application on Froce.com Platform in Salesforce.com environment with Apex programming language at backend and Visual Force pages as user interface
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.
• Experience working with Sales cloud and Service cloud.
• Provide technical architecture strategy and guidance for Salesforce rollouts, and assist with design for adoption strategy.
• Experience in architecting complex Salesforce applications - finding IT bottlenecks, participating in user experience review sessions, working with business partners to craft IT solutions roadmap.
• Excellent experience with data integration (batch and real time) using various kinds of data sources via SOAP and REST.
• Extensive experience with Data Migrations, Report and Dashboard design.
• Experience in data migration from Legacy Systems using Data Loader, and Informatica.
• Good experience in SFDC related technologies such as Apex, Visualforce, Apex triggers, Salesforce1.
• Configured and maintained User profiles, role hierarchy, sharing rules and Security, Password policies.
• Experience in developing Client-specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL, SOSL and integrating tools like Informatica and Web Sphere Cast iron.
• Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process in Salesforce.com.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Extensive experience in implementation of Salesforce Chatter and Communities.
• Expertise in developing, deploying and integrating Salesforce.com CRM.
• Experience in using different tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Experience in Database Design, functions, triggers, DDL, DML SQL queries.
• Extensively worked on Salesforce.com sandbox and production environments including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool and Change set.
• Used selenium for automated complete application on end to end.

TECHNICAL SKILLS:

CRM: Salesforce CRM, Force.com, Sales Cloud, Service Cloud, Marketing Cloud and Communities Cloud Force.com

Salesforce technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), SControls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Eclipse IDE Plug-in

ETL: Informatica Cloud, Snaplogic, Cloud Services.

Languages: Java/J2EE, C, C++, SQL, PL/SQL, JavaScript, HTML, XML, DTD, DHTML, CSS, JSON, jQuery, AJAX

Technologies: Validation Rules, Workflows, Approval processes, E-mail

Templates, Formulas, Roles and Profiles,: Reports, Page layouts, record types, SOQL, Apex Triggers, Apex Classes, Custom Controller, Controller Extensions, Visualforce Pages, Analytic Snapshots, Custom Objects, Permission Sets. Salesforce Tools & Integration Tools: Data Loader, Import Wizard, Change Sets, SOQL, SOSL.: Databases Oracle, SQL Server and MySQL

Documenting tools: IDE'S Eclipse, R Studio, MySQL Workbench, Visual Studio

MS Office, Excel.: Operating Systems Windows 7/8/10, Linux

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential - San Francisco, CA

Roles & Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Configuring Salesforce for various business needs (e.g. profiles, permissions sets, sharing rules, user roles, data security, org refreshes etc.)
• Developing Apex Classes, Triggers, Visualforce pages, Custom Objects/Tabs, Reports & Dashboards in Salesforce for different business requirements.
• Developing new custom functionalities in Global Customer Connect application (SFDC Service Cloud) and integrating the same with Salesforce Cloud.
• Supporting and Enhancing the Meeting Management application.
• SFDC Sandbox management - Creation of new sandbox for testing and refresh of FULL sandboxes from production.
• Business Analysis - Interacting with client's business & IT partners, end users, affiliate partners to gather Business Requirements.
• Worked with business owners to understand their requirements for Salesforce Marketing Cloud applications. Provided application support and coordinated with offshore team.
• Created journeys and also implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio.
• Experience with Agile development methodologies such as XP/SCRUM
• Designing and architecting data integrations between Salesforce and On-Premise and On Cloud applications (batch and real time both)
• Trained vendors to use Content builder to build and maintain marketing content.
• Created folder structure to house marketing email templates and executed A/B testing one mail templates to improve engagement.
• Designing and Developing ETL maps in Informatica Cloud for data transfer between various applications.
• Key role in gradual transition of company's application from Salesforce Classic to Lightning Experience and Implemented those Salesforce Lightning Components for small set of users within the organization and Worked on Lightning Process Builder to consolidate existing workflow rules.
• Generated various reports and dashboards in lightning for Sales performance tracking.
• Experience in embedding Lightning components into classic frame Visualforce pages.
• Implemented several community pages using Lightning Components, Events and Applications.
• Creating Reports and Dashboards in Salesforce for business users and assisting the client with planning of future application enhancements and data integrations.
• Project planning and coordination with offshore team for various project deliveries.
• Optimizing the Informatica maps for faster data loads.

Environment: Salesforce, Marketing Cloud, Lightning framework, Informatica Cloud, Oracle APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Java, Sandbox, Eclipse IDE Plug-in.

Salesforce/Integration Consultant

Confidential - Woodland Hills, LA

Roles & Responsibilities:

• Leveraged clients existing IT framework/CRM system for better data visibility and system integration.
• Assisted in developing Project Scope, Business Requirements and Functional Requirements with internal team and clients.
• Designed and deployed Custom tabs, Custom Objects, Components, Visualforce Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent picklists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Worked on selenium for automation.
• Add methods that can be called from Visualforce pages to Controller Extensions.
• Facilitated the creation of test scenarios and test scripts.

Environment: Salesforce service Cloud and Communities, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Java, Sandbox, Eclipse IDE Plug-in.

Salesforce Developer

Confidential - Orlando, FL

Roles & Responsibilities:

• Designed Workflow rules, Visualforce pages and using Apex Code created triggers and classes.
• Created Jobs site for Requisition posting and job code display uses VF pages.
• Configured of Salesforce.com application for various modules Accounts, Contacts, Lead and Activity.
• Worked on Web to lead, Web to case, Email to case, Case Assignment rules, Lead Assignment rules and Lead conversion.
• Managing subscriber data, import and segmentation using a combination of Salesforce Marketing Cloud tools and database queries to pull the data from Sales & service cloud
• Integrating Marketing cloud with sales and Service cloud using the API functionality and making the Synchronization happening for every
• Working with Digital and Marketing Managers and deploying their strategy with the help of Email studio, Contact builder, Automation studio & Journey Builder.
• Working with Various teams in gather the data and making it integrated with Marketing cloud using the internal comet requests. So, that the filtered data is injected into Marketing cloud on Time-driven Basis.
• Set up Users, roles, profiles and Security settings.
• Managing subscriber data, import and segmentation using a combination of Salesforce Marketing Cloud tools and database queries to pull the data from Sales & service cloud • Integrating Marketing cloud with sales and Service cloud using the API functionality and making the Synchronization happening for every
• Migrated from sandbox to production and force.com IDE.
• Customized records types, tabs, list views, column fields, page layouts and forms.
• Extensively worked on salesforce app design and development
• Created Visual Force Pages, Apex Classes and Visualforce pages that uses the lightning components.
• Created Workflow alerts, and automated email response and used series of Ant Scripts to commit and pull files from GitHub.
• Used the sandbox for Testing and migrated the code to the deployment instance after testing.
• Set up remote site settings using endpoint URLs in client side SFDC using SOAP API.
• Consumed the partner WSDL and Apex WSDL and wrote the Apex code in client side to perform real time SOAP integration between two systems.
• Created a custom label in salesforce to establish the connection with the source system as a part of integration.
• Wrote Mock Test class for the Web services to check for the 75% code coverage.
• Used the wrapper classes in Apex coding extensively.
• Followed the governor limits while writing the Apex code.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), marketing cloud, Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, GitHub, Jenkins, SOAP, REST, SOSL, WSDL, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Salesforce Admin/Developer

Confidential

Roles & Responsibilities

• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Formula Fields, Validation Rules, Assignment Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Designed Workflow rules, Visualforce pages and using Apex Code created triggers and classes.
• Created web service classes/methods to be consumed by Oracle Fusion and Tibco.
• Created Sharing rules for user groups and day to day permission to the users and support issues Sandbox refreshes.

Environment: Salesforce, Sales Cloud, Informatica Cloud, Oracle APEX Language, apex Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Java, Sandbox, Eclipse IDE Plug-in.

Java Developer

Confidential

Roles & Responsibilities:

• Designed Sequence and Class diagrams based on UML concepts using Rational Rose.
• Developed the control layer using J2EE (Servlets with Session management) capabilities.
• Developed the JSP, Java Beans, and Servlets following the MVC architecture.
• Developed File Chooser Upload Servlet Utility.
• Supported in advisor portal using web logic page flows and web logic portal.
• Developed reports using PDF RENDERED library, which is used to convert the XML data into PDF printable format reports.
• Wrote Shell scripts on bash and Korn shell on UNIX platform.
• Involved in writing Stored Procedures, Triggers and Cursors using PL/SQL.
• Created server-side code to implement JDBC connectivity to MS-SQL Server.
• Extensively used Custom Tags for maintainability and enhancing performance
• Design and Implementation of Persistence Objects.
• Used Visual Source Safe as a Version Control Tool and followed standard software life cycle.
• Work flow Management, Writing workflow interfaces.
• Worked on Web scraping to extract content from a website over HTTP for the purpose of transforming that content into another format such as HTML
• IBM HTTP Server is responsible for holding the presentation layer and deployment.

Environment: Java, Java Servlets, JSP, JavaScript, WebQL, XML, JBoss, XSLT, Java Swing, MQ-Series, Web Sphere Application Server, PDF Rendered Library, MS-SQL Server, Visual Source Safe and Windows NT.mark