Production Support Lead Resume
SUMMARY:
- 15+ years of IT experience in developing client server, Java\J2EE Multi - tier web and middleware applications .
- Hands on experience in requirement analysis, design, development and other SDLC phases in various domains and on varied technologies and tools.
- Excellent capability to explore, learn and understand newer business domains and technology.
- Experienced in environments requiring direct Customer interaction during specifications, development and project implementation phases.
TECHNICAL SKILLS:
LANGUAGES: Java 5.0/7.0, C, Visual Basic 6.0, SQL/PLSQL, ESQL
DESIGN: UML (Use cases, Class Diagrams, Sequence Diagrams)
RDBMS: Oracle 8, MS SQL Server 2000/2008, MySQL 5.0 and DB2
WEB & CLIENT-SERVER TECHNOLOGIES: J2EE, JSP, Servlet, Spring, Struts, EJB, HTML, XML, JDBC, Hibernate, JNDI, JavaScript, Ajax, Java Design Patterns, XSLT, Dojo 1.0, jQuery, EasyMock, JUnit, JSON, JMS, SOAP, JAX-RPC and JAX-WS Web services
APPLICATION/WEB SERVERS: Apache Tomcat 8.0, WebSphere Application Server 7.0\8.5 and Oracle 9iAS application server
OPERATING SYSTEM: Windows XP, Windows NT 4.0 Server, Unix, Linux and AIX
TOOLS: Eclipse, IBM Rational Software Architect 7 and 8, editplus 3.0, Jdeveloper 3.2/9i, Developer 2000, Crystal Reports 9.0, RAD 7.0, Rational Clear Quest, Trac issue tracking tool, HP Quality Center 10, NetTool 4.7.2 and SoapUI 3.0.1, dynaTrace 5.5
MIDDLEWARE TOOLS: IBM WebSphere Message Broker 8.0/7.0, IBM WMB Toolkit 8.0/7.0, IBM MQ Explorer 7.0, RfhUtil 7.0.2
CONFIGURATION MGMT: VSS, CVS, Rational Clear Case, SVN and MKS Integrity 2007
FUNCTIONAL EXPERIENCE: HR, Payroll, Life Insurance, Finance, Auto Insurance and Retail Mortgage
PROFESSIONAL EXPERIENCE:
Confidential
Environment: Java/J2EE, IBM WebSphere Application Server 7.0, Rational Application Developer 8.1, SOAP Web Services, JAX-WS, XML, JMS, MDB, AIX 7.1, Mainframe, CVS, Struts, MS SQL Server 2008 and DB2
Production support lead
Responsible for:
- Work on production tickets / issues including debugging the code.
- Assist Business analysts in resolving production issues\queries.
- Creating builds and deployment in QA\production\DR environments.
- Creating change records\requests for production deployments, certificate installation, NAS drives, SAN storage, etc.
- Disaster recovery planning and support.
- Monitoring application performance and uptime of the application.
- Monitor application logs and extract messages from logs if necessary.
- Work on enhancements/fixes.
- Coordinate activities between offshore and onshore.
Confidential
Environment: Java/J2EE, Apache Axis2, IBM WebSphere Application Server 8.5, IBM WebSphere Enterprise Service Bus 7.5, Eclipse, REST, SOAP, XML and Oracle
Technical designer\lead
Responsible for:
- Requirement analysis
- Creating detailed design document
- Development
- Code review
- Unit testing
- Integration testing support
Confidential
Environment: IBM WebSphere Message Broker 8.0, IBM WMB Toolkit 8.0, IBM MQ Explorer 7.0, Java, ESQL, XML, SVN, DB2 database, RfhUtil 7.0.2, NetTool 4.7.2 and SoapUI 3.0.1
Technical designer\lead and Developer
Responsible for:
- Requirement analysis
- Creating interface specification design documents
- Development of interfaces
- Code review
- Unit testing
Confidential
Environment: IBM WebSphere Message Broker 7.0, IBM WMB Toolkit 7.0, IBM MQ Explorer 7.0, Java, ESQL, XML, MKS Inegrity 2007, HP Quality Center 10, DB2 database, RfhUtil 7.0.2, NetTool 4.7.2, SoapUI 3.0.1 and dynaTrace 5.5
Technical designer and Developer
Responsible for:
- Creating interface specification design documents
- Developing message flows and message sets
- Developing common components
- Developing performance dashboards
- WMB QA, String and Integration testing support
- Performance test support
- Defect triage and management
Confidential
Environment: Java, JSP, JavaScript, JUnit, EasyMock, HTML, CSS, Ajax, Servlet, EJB, J2EE, XML, XSLT, IBM Rational Software Architect 7.0, IBM WebSphere Application Server 6.1, Rational Clear Case, Rational Clear Quest, DB2 database, Spring framework, SVN, Trac, jQuery and Web Services
Technical designer, Developer
Responsible for:
- Analysis of Business Requirements and Technical Requirements.
- Technical design
- Development
- Unit and Integration testing
- System testing
- Production and Implementation support
- Defect management and enhancements
- Consulting and coordination with offshore team
Confidential
Environment: RAD 7.0.0.7, Java 1.5, WebSphere Application Server 6.1, Spring 2.5, Struts 1.2.9, Hibernate 3.0, JavaScript, JSP 2.0, DoJo 1.0, Ajax, DB2 for iSeries version 5 revision 4, CVS
Requirement analyst, Technical designer, Developer, Onsite coordinator
Responsible for:
- Requirements gathering
- Existing VB application study
- Program specifications creation using Qzen templates
- Technical design
- Technical specification document creation using QZen templates
- Coding
- Coordination/consulting with offshore
- Code review
Confidential
Environment: Eclipse 3.2, XML, Java, Tomcat 5.5, Struts 1.3.8, Hibernate 3.2, JavaScript, JSP 2.0, Servlet, MS SQL Server 2000, CVS
Requirement analyst, Technical designer, Team leader, Developer
Responsibilities:
- SRS document creation using QZen templates
- Technical specification document creation using QZen templates
- Database table design
- Coding
- Design patterns implementation
- Technical lead
- Logging and Exception handling strategy
- Web services request and response format creation
- Identify common classes
- Interface with third party vendors
Confidential
Environment: Java, Eclipse 3.1, XML, XSLT, Tomcat 5.5, Goal Capture, JavaScript, MS SQL Server 2000, MySQL 5.0
Technical designer, Team leader
Responsible for:
- Technical specification document creation using QZen templates
- Database table design
- Screen design
- Interface with third party vendors
- Identify common classes
Confidential
Environment: Java, HTML, JavaScript, JSP, Servlet, EJB, Crystal Reports 9.0, Oracle 9i Application Server, oracle 8
Requirements analysis, Table designer, Module leader, Developer
Responsible for:
- Requirements Gathering
- Analysis and Design of business functionality flow
- Software Size Estimation
- Client Interaction and Business Communication
- Screens Development
- Reports Development
- Testing
- Documentation (Software requirement specification, Database Design Document, Process Specification, User Manual).
- User Training
Confidential
Environment: Jdeveloper 3.2, Java, JSP, HTML, Javascript, Crystal Report 8.0, Oracle 9i Application Server, oracle 8
Developer
Responsible for:
- Screens Development
- Reports Development
- System Testing
- Documentation (System Design Document, Process Specification, User Manual)
Confidential
Environment: Developer 2000 (Forms 6.0), Oracle 8
Developer
Responsible for:
- Screens Development
- System Testing