SUMMARY:

• 8 years of experience as Software Engineer / Programmer Analyst in development of Web Based Internet, applications using PEGA, Java and C++ technologies.
• Expertise in architecture designing and developing Enterprise Applications in PEGA - 6.2, 6.3 & 7.1.X Certified CSA, CSSA
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Unit Test of Application, Defect Analysis and Fixing, Code review & performance improvement.
• Sound skills on PRPC debugging tools such as Tracer, Clipboard and System Management Application (SMA).
• Other debugging tools such as PEGA AES, SPLUNK, IP Switch, Fiddler Tracing, WILY.
• Understanding of SOA Architecture and Design Patterns, SQL, Weblogic using putty.
• Strong understanding of Object Oriented Analysis and Design (OOAD) concepts, various Design Patterns (JAVA/C++), developing and maintaining project documentation.
• Proficient in XML Technologies including SAX, DOM parsing.
• Extensive experience in designing of Regular Expression.
• Extensive experience in Integrated Development Environment (IDE) such as Eclipse.
• Experience in implementing Web-Services.
• Experience in unit testing framework like JUnit.
• Have complete Software Development Life-cycle hands on experience.
• Possesses excellent analytical, problem solving, leading and learning skills as well as a keen interest in the emerging technologies.
• Good knowledge of project documentation, requirement analysis document, high level & low level design documents and test cases based on ISO and CMMI level 5 standards.

TECHNICAL SKILLS:

BPM Tool: PEGA PRPC 5.5,6.2,6.3,7.1.X

Languages: Java, C/C++, SQL.

Distributed Technologies: RMI, EJB, Web Services

Internet Applications: JSP, JDK, SOAP

Frameworks: PEGA CPM, STL, CPMHC, Care Management

Web/Application Servers: Web logic, Tomcat

Scripting Languages: HTML, XML, JavaScript, CSS

Database Apps: ORACLE 9i/10g, DB2

Operating Systems: Windows, Linux

Version Control Tools: CVS, IBM Clear Case

IDE: Eclipse

Other Platforms and tools: Weblogic, Ant, Maven, Log4j, JUnit

PROFESSIONAL EXPERIENCE:

Sr. Application Developer

Confidential, Pittsburgh

Responsibilities:

• Interacting with CSR supervisors directly on tickets.
• Unit Test of Application, Defect Analysis and Fixing, Code review & performance improvement.
• Involved in Fixing UI Issues reported by user on raised tickets/incidents/requests.
• Handling auto alerts such as long running SQL scripts, HUNG threads, application Freezing.
• Developed Utilities for Business team to update interactions and service items.
• Debugging tools such as Splunk, Pega logs, Pega AES, WILY to check the server performance and restarting nodes per requirement.
• Successfully integrated with other teams for seamless collaboration and demonstrated integrity, credibility and congruency needed for achieving effective participation of different teams
• Involved in Use Case conception, Design and requirement analysis.
• Configured end-to-end solution for automated account opening process (i.e.) processing xml file and creating Account opening cases and routing it to suitable work basket.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, SLAs and Indexes etc
• Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Participating in Elaboration discussions and meetings with business SMEs.

Environment: PEGA PRPC - 6.2 SP2, 6.3 SP2, SOAP UI, REST, SQL, Web Services

Sr. Pega Developer

Confidential, Rancho Cordova

Responsibilities:

• Understanding the Business Requirements & help client to provide better solution
• Perform design and code reviews to ensure high-quality deliverables.
• Involved in Use Case conception, Design and requirement analysis.
• Configured end-to-end solution for automated account opening process (i.e) processing xml file and creating Account opening cases and routing it to suitable work basket.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, SLAs and Indexes etc
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Index.
• Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Participating in Elaboration discussions and meetings with business SMEs.
• Involved in Fixing UI Issues reported by user on raised tickets/incidents.

Environment: PEGA PRPC - 7.1.7, SQL, Weblogic, Apache, WebServices, Windows

Senior Pega Developer

Confidential, San Jose

Responsibilities:

• Involved in designing and developing process based solutions or BPM.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Index.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Worked on Technical mastery in OOO, SOA, ESB CSA concepts and design patterns.
• Involved in Change Management aspects including defining and implementing procedures/technologies for Harness, Declare Expression and When Rules
• Worked on Code migration tool to move case from one environment to other.
• Worked on various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc.
• Involved in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design.
• Perform code reviews and ensure compliance with application quality, coding, UI and Corporate standards, including review alert logs, running pre-flight and PAL.
• Enforce best practices in PEGA architecture / design / coding

Environment: PEGA PRPC -7.1, Oracle, Windows, Agile Technology

Pega Developer

Confidential, CA

Responsibilities:

• Involved in understanding the project requirements from PRD and creating user stories in Rally for a particular Iteration.
• Involved in Creating Composite Portal, Activity, Work Flow, Construction of Business validation Rules, Data Modeling and Class Structure Design
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer Service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Handling and communicating with business users and understanding the problems from business perspective rather than as a developer perspective

Environment: PEGA PRPC 6.2/6.3, 7.1 Weblogic, Java, Oracle, Windows

Pega Developer

Confidential, CA

Responsibilities:

• Design and implementation of key modules using PRPC 5.5.
• Involved in understanding the project requirements from PRD and creating user stories in Rally for a particular Iteration.
• Involved in Creating Activity, Work Flow, Construction of Business Validation Rules, Data Modeling and Class Structure Design
• Implementation of Decision tables, Decision Maps and Declarative Expressions.
• Developed the Session Bean, home and remote Interface for implementing the session facade design pattern.
• Involved in Change Management aspects including defining and implementing procedures / technologies to deal with change in Business Environment.
• Extensively used PRPC-PAL tool for performance testing.
• Involved in creating Reports (List view and Summary view)
• Involved in the complete development and documentation.
• Performing peer code reviews and following Pega Guardrails.
• Handling and communicating with business users and understanding the problems from business perspective rather than as a developer perspective

Environment: PEGA PRPC 5.5, Weblogic, SOAP, Java, Oracle, Windows

Pega Developer

Confidential, CA

Responsibilities:

• Design and implementation of key modules using PRPC 5.4.
• Involved in understanding the project requirements from PRD and creating user stories in Rally for a particular Iteration.
• Involved in Creating Activities, RUF, Work Flow, Construction of Business Validation Rules, Data Modeling and Class Structure Design
• Worked extensively in all parts of the project for performance tuning, code cleanup, automated builds, version Manager Control.
• Developed prototypes for hibernate for object/relational persistence and query service.
• Involved in creating Reports (List view and Summary view)
• Involved in the complete development and documentation.
• Involved in review of Rules and design done by team.

Environment: PEGA PRPC 5.4, Weblogic, Java, Oracle, Windows

Java Developer

Confidential, CA

Responsibilities:

• Designing Interfaces in java and Integration with C++ Code Base.
• Writing Unit Testing Framework using TestNG and eclemma.
• Involved in the complete development and documentation.
• Involved in code review for team members.

Environment: Java, JKS Connector, EclEmma, JUnit.

Software Analyst

Confidential, NY

Responsibilities:

• Analysis of problem, Rectification of bugs reported by client
• Added minor Functionality to hide the existing column (customer) in a table (order Panel) for some specific users.
• Involved in the complete development and documentation.
• Bug Fixing.

Environment: Core Java, Swing.

Software Developer

Confidential

Responsibilities:

• Designing Algorithm
• Designing and Implementation in C++.
• Bug Fixing.
• Involved in the complete development and documentation.
• Involved in code review for team members.

Environment: C++, Windows.