PROFESSIONAL SUMMARY:

• Having 8 + years of total IT experience in all phases of Software Development Life Cycle (SDLC) and 6 years of PEGA PRPC developer experience.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good exposure in Finance, Insurance and Health Domains.
• Extensive knowledge in Design, Development, Testing, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Worked on various PEGA PRPC versions like 6.1 SP2, 6.2SP2, 6.3 and 7.1.
• Experience in designing and developing Business Process Management(BPM) application using PRPC.
• Designed and Created Date Model, Work Flows, Sections, Flow actions, Activities, Activity Step Methods, Flows, Harness rules, Decision rules and Declarative rules.
• Hand on experience on UI design in Pega 7.1.x.
• Good experience in PRPC for defining hierarchy based class structure and security based on roles and privileges, configuring agents, connectors, data models, process flows, business logic definition and user interface Design.
• Gather robotic process automation, business rules and Design and develop code and automation in Open Span Studio Deploy RPA code to QA and Prod.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Experience in all stages of software development cycle, thorough with software and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Experience in Agile/Scrum and Waterfall Methodology.
• Worked with Databases which include SQL Server, Oracle, MQ - SQL.
• Extensive experience in PL/SQL and Stored Procedures, Triggers.
• Experience in all phases of software development, including design, configuration, testing, debugging, implementation, and support of large-scale, business-centric and process-based applications.
• Extensive debugging skills in PRPC using TRACER, Clipboard, Performance Analyzer (PAL) and Rule Inspector.
• A proven hunger to learn new technologies and translate them into working software.
• Ability to effectively communicate with internal and external business partners.
• Expertise in Object Oriented techniques and principles.
• Certified PEGA PRPC System Architect (CSA).
• Certified PEGA PRPC Senior System Architect on version (CSSA).

PROFESSIONAL SKILLS:

Programming Languages: C, C++, C#, Core Java, J2EE.

Databases: Oracle, DB2, SQL Server, My SQL.

BPM Product: PEGA Rules Process Commander V7.1, V 6.3, V 6.2 and V6.1.

PRPC Skill Set: SOAP Connectors, SOAP Services, File Listener, Security, UI

Frameworks: Pega SI (Smart Investigate)

Methodologies: Agile, Scrum, Waterfall.

Bug Tracking / Version Control: JIRA, HP Quality Center.

Modeling: MS Visio, Enterprise Architect.

Web Technologies: XHTML, XML, Java script, Ajax, J2EE.

Web Servers: IBM Web Sphere 6.x, Tomcat, J BOSS.

PROFESSIONAL EXPERIENCE:

Senior Pega Developer

Confidential, Atlanta, GA

Responsibilities:

• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Created flows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules.
• Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project. End to end Integration testing of the application.
• Good in Understanding of Windows/Web/Java app integration with Open Span.
• Created Data classes and DB tables for integrating with external Data Base.
• Worked on Bix Extraction.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 7.1, IBM Web Sphere Application Server 6.0, J2EE, HTML, SOAP, XML, CSS, Oracle.

Senior Pega Developer

Confidential, Hershey, PA.

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Involved in testing and Bug Fixing Activities.
• Experience with Troubleshoot and Debug Open Span automations for bug fixes.
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Maps Values, Declarative expressions, Constraints and Index.
• Experience on Open Span Management Console (OMC) for solution deployment and user group management.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI.
• Involved in Change Management aspects including defining and implementing procedures/technologies for Harness.

Environment: PEGA PRPC 7.1, IBM Web Sphere Application Server 6.0, J2EE, HTML, SOAP, XML, CSS, Oracle.

Senior Pega Developer

Confidential, Alpharetta , GA

Responsibilities:

• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Good command on developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander.
• Very Proficient in PEGA Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience is wide area of domains like Banking, Insurance and Health care.
• Experience implementing PEGA Guardrails using various versions of PEGA PRPC.
• Experience in creating High level Class Structures and Rule sets in PRPC.
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like Six Sigma, Waterfall, RUP, Scrum and Agile.
• Experience in RDBMS technologies like Oracle, SQL, PL/SQL.
• Used Connectors like SOAP, SQL, Java, and service like SOAP and File Listeners to integrate PRPC with external systems.
• Worked on developing user interface and screen layout using Harness, Sections, Jsp’s and HTML.
• I have exposure in defining Class Structures, Work type, Folder, Work object and also in designing PRPC flows (Rule-Obj-Flow), Assignments, utilities, Decision, Spin off, Split Join shapes.
• Well Versed with Web Technologies like XHTML, XML, JSTL, XSLT.
• Hands on experience with J2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.
• Hands on experience using Project Management tools like Microsoft Project, Clarity.
• I have Extensive Experience is developing and also have the experience of telecommuting and working off site.

Environment: PEGA Rules Process Commander 6.X, BEA Web Logic 9.x, J2EE, Oracle, MS Visio, MS Project, SOAP.

PEGA Developer

Confidential, Irving TX

Responsibilities:

• Experience in RDBMS technologies like Oracle, SQL, PL/SQL, MS-SQL.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations in order to maximize production and operating efficiency.
• Created Activities for implementing core Business logic.
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer Service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the PEGA Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: PEGA Rules Process Commander 6.3, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Quality Center, MS Project, MS Visio.

PEGA Developer

Confidential, Atlanta GA

Responsibilities:

• Interfaced with business SMEs to clarify requirements and strategic business needs
• Involved in design and implementation of business change requests.
• Designed the application in compliance with Guardrails and Industry specific best practices.
• Worked with several internal and external teams during implementation and defect fixes.
• Participated in DCO sessions to gather requirement from client.
• Participated in defect triage, troubleshooting and resolution.
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache.
• Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements.
• Created when rules and validations.
• Involved in business and technical use case review.
• Involved in code migration from development to User Acceptance Testing and Production.

Environment: PEGA PRPC V6.2, HTML, SOAP, XML, Jboss, J2EE, CSS, Quality Center, MS Project, MS Visio, Data stage.

PEGA Developer

Confidential, Minneapolis, MN

Responsibilities:

• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer Service Professionals.
• Working with the Business users, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Involved in development of Technical Requirements to provide end state requirements for line of business and development team.
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created rules based on circumstance.
• Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Implemented Enterprise Java Beans (EJB) to interact with the database to insert, update, delete and retrieve values efficiently.
• Developed and tested solutions based on the design requirements.
• Understanding various components of the system configuration and applying knowledge to conversion issues.
• Installed and configured PEGA including prhelp, prdbutil, prsysmgmt, prpc j2ee ear and war files.
• Developed artifacts and workflows while following company standards and guidelines.

Environment: PRPC 6.1, BEA Web Logic 9.x, J2EE, Oracle, MS Visio, HTML, XML, MS Project, SOAP, HP Quality Center, Jira.

Java Developer

Confidential

Responsibilities:

• Involved in Change Management aspects including defining and implementing procedures/ technologies to deal with change in Business Environment.
• Prepared System Requirement, developed test scenarios and implemented test plan. Providing key input in working with users in defining project and system requirements.
• Conducted the analysis of complex business problems and processes to translate Business Requirements into Functional specifications and system use cases.
• Worked with different IT groups reviewing design documents and project tracking spreadsheets, preparing issues tracking documentation during User Acceptance Testing.
• Leveraged JDBC interface for database connectivity.
• Used Session Beans for business logic and Entity Beans for database persistence.
• Leveraged EJB’s in web application.
• Actively involved in deployment JMS (Message Driven Beans) using EJB
• Deployed J2EE components (EJB, Servlets) in Web Logic Application server
• Evaluated and implemented new initiatives on process improvement and technology initiatives.
• Managed changes to baseline requirements through effective application of change control processes and tools.
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.

Environment: Java, JSP, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, UNIX, Eclipse, XML, Oracle.

Java Developer

Confidential

Responsibilities:

• Involved in Analysis, Design, Coding, and unit testing of the project.
• Perform reviews of modeling diagrams and source code.
• Since the data that need to be passed between different tiers is huge, used Transfer Object pattern.
• Used Locator class to lookup business class and also the success information given a page action.
• Involved in Design and Development of the System using Rational Rose and UML.
• Developed GUI using JSP, AJAX, HTML, CSS and Java Script.
• Used Servlets, JSPs, and MVC framework.
• Used the Tiles Framework and Struts Tag Libraries in the presentation layer to simplify the complexities the application.
• Developing DB mapping XML files in Hibernate.
• Involved in peer code review. Performed unit testing, Integration testing and system testing.
• Research & Development activities to solve the technical challenges faced during the development phase of the project.

Environment: Java1.4, J2EE 1.4, JSP 2.0, Servlets 2.4, XML, XSLT, Hibernate, Spring Framework, VSS version controller, MySQL 5.0, UML, Web sphere portal server 5.0, Rational Application Developer 6.0.