PROFESSIONAL SUMMARY:

• Extensive experience in Information Technology industry in coming up with Technology solutions to Business requirements and solutions within Banking, Retail and Health Care Services domain.
• Experienced in using IBM Business Process Manager and Java/J2EE technology to improve quality, ensure compliance, cut costs, and maximize revenue.
• Experience in working with Robotic Process Automation (RPA). Have strong hands - on experience with Blue Prism and Automation Anywhere tool.
• Good domain experience in Banking and Insurance
• Hands-on experience in Global Delivery Model. Handled onsite, offshore projects for reputed clients
• Experience in Modeling and implementing Business process using IBM BPM 8.X, IBM BPM 7.5, WLE 7.2 and Lombardi Teamworks 6.1
• Extensive experience in designing business processes, services, integrations and reports in BPM/WLE.
• Knowledge in the Robotics process automation development with the tool Blue Prism , Delivery of projects for identified process improvements using RPA methodologies.
• Good knowledge on current RPA products and technology & upcoming trends in RPA technology landscape.
• Designed and implemented RPA tasks using Blue Prism framework (Connectors, VBO, ACI, Process Studio, Control Room and System Manager) to update the Provider directory from excel, website data through screen scraping and using OCR (Optical Character Recognition) from an image text.
• Extensive experience in Designing User Interface, BPD and Services in Teamworks.
• Proactively identify, scope and prepare business cases for opportunities to improve processes in conjunction with process owners/managers.
• Develop and support data capture and data management processes for core systems to support the delivery of identified projects.
• Worked on Queue Configurations, Monitoring, Internal Blue Prism Work Queue Actions, Exception handling, efficient use of stages, blocks, data types, session and environmental variables for processing of Business Process diagrams and Process flow charts using RPA tools.
• Gathered and worked on business requirements, current and future state process designs and translated them into process flows and Visual Business Objects (VBOs) within the Blue Prism object studio.
• Expertise in Front End Web/UI Development in Java, JavaScript, JSP, JDBC, JSON, HTML, XML and Confidential .
• Expertise in design and development of business processes using IBM BPM (Lombardi Teamworks) including Process Modeling, WEB Services, REST Services, Coaches, Coach Views, UCA's, Tracking Points, Ajax Services, Decisions and Task Routing etc.
• Familiarity with multiple stages of Software Development Life Cycle (SDLC) including Analysis, Design, Development, Testing, and Deployment.
• Very well experienced in designing and developing both back end and front end applications in multi-tiered application environment.

TECHNICAL SKILLS:

• BPM Tools: IBM BPM 8.5.X, IBM BPM 8.X, IBM BPM 7.5, WLE 7.2 and Lombardi Teamwork 6.1, Web Sphere Process Server (WPS)
• RPA Tools: Blue prism, Automation Anywhere, UI Path
• Programming Languages: J2EE, Java, SQL, PL/SQL, C#
• UI Design Technologies: XHTML, HTML 5, Confidential 3, JavaScript, VBScript
• Web/Distributed Technologies: Web 2.0, Java, Servlets, JDBC, Xml
• Web/Application Server: Apache Tomcat 6, Jetty Servers, WebSphere
• Databases: Oracle 10g, SQL 2012, Sql Server 2005/2008/2012, MySQL 5.0
• Technical Expertise: Web Applications Development, AWS Developer
• Other tools: Version One, Microsoft Visual Source Safe, Altiris, iReports, SquirrelSQL, MySQLQueryBrowser, SSMA, Microsoft Visio Toad 9.7.2, Eclipse, NetBeans, JIRA, HP ALM
• Operating Systems: Windows, Unix, Linux
• Scripting Language: Unix Shell script, JavaScript
• Master s: in Information Technology Management from Campbellsville University, Louisville, KY ( ).
• Master s: in Information Technology from Southern New Hampshire University, Manchester, NH ( ).
• Bachelor s: in Electronics & Instrumentation Engineering from Amrita University, Bengaluru, India ( ).P

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

RPA Developer

Responsibilities:

• Innovatively integrated the advanced features of automation tools like OCR, Web Recorder for existing robots and improved the performance using Automation Anywhere.
• Demonstrate work experience in using different commands, mainly on Database, Web and Windows Applications, Excel, PDF, Services (SOAP/REST) and Terminal.
• Implemented Automation Anywhere Control Room with defining user roles and security in User Console and Security Management.
• Designed different workflows to run several tasks using workflow designer in Automation Anywhere.
• Ability to perform application Automation with different Recorders, Meta Bots and Workflow.
• Experience in managing robot's workloads using Automation Anywhere Work Queues and identifying and debugging the errors using Error Handlers.
• Involved in automating the business requirement using Automation Anywhere by creating tasks using task recorder and task editors.
• Experienced in Staging and Deploying automation solutions into test and live environments.
• Worked on using Excel and CSV commands with Automation Anywhere and experienced in using send Email command to Email reports and errors.
• Knowledge on features of Automation Anywhere such as, launching applications (Website), Keystrokes, Programs, Conditions/Loops, Applications (read CVS/text, Excel, Database, XML) Integration Packs (App Integration, PDF Integration, Email Automation) and Security.
• Task scheduling using Automation Anywhere like Schedule Manger, Task Editor and Data Drive Tasking.
• Used Automation Anywhere Object Recorder to manage and execute windows controls as a backgrounds process. Worked with the Business Analysts in identifying and defining the requirements.
• Worked on defining the Architecture and Creating Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders. Experience in managing robot's workloads using Automation Anywhere Work Queue.
• Analyze the feasibility of existing manual process suitable for automation. Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.

Environment: Automation Anywhere, SQL Server 2014, Agile, GIT, Bootstrap, HTML, JavaScript, Splunk.

Confidential, Bethesda, MD

RPA Developer

Responsibilities:

• Actively involved in the SDLC of requirement analysis, design and development of several components for web-based application using Agile Methodology.
• Collaborated with BAs to understand client requirements and created a Process Design Document (PDD), Solution Design Document (SDD), and Object Design Document (ODD).
• Designed automation solutions using Blue Prism RPA platform.
• Deigned developed and tested Bots for tasks using Blue Prism.
• Created process model for windows-based application using Blue Prism and testing it in the inbuilt control room provided by Blue Prism.
• Experience in Work queues configuration, monitoring and Internal Blue Prism Work Queue Actions.
• Experience on Surface Automation for spying and interaction with the applications in Citrix Environment.
• Creation of individual objects for windows-based applications in the Blue Prism object studio followed by a package creation in the Blue Prism process studio by publishing the pages.
• Knowledge on usage of Ordinal parameter - Dynamic Attributes in Application Modeler.
• Involved in creation of access control interfaces via the Application Modeler, within Object Studio. Good understanding on Blue Prism high level architecture.
• Executed SQL Queries to check the data table updates after test execution using MySQL.
• Efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.
• Created external scripts using VBS, VBA and HTA and integrated with Blue Prism to achieve process automation.
• Used Blue Prism OCR to translate scanned images of text, whether printed or typewritten, and turns these scans into machine-encoded text.
• Configured new Blue Prism processes and objects by using core workflow principles that are efficient, well structured, maintainable and easy to understand for further requirements.
• Worked on browser-based applications on HTML mode through the stages of Blue Prism in the object studio and process studio.
• Worked with Blue Prism's email configuration and experience in performance monitoring using the start time and end time of the process log.
• Used Blue Prism Credential Manager for maintaining, securing and retrieving the user credentials.
• Configured the Blue Prism infrastructure for development, testing and live environments which comprises Interactive clients, Resource PCs, Application servers and Database servers.
• Used process, objects, work queues, calculations stage to perform logical operations in Blue Prism.
• Provided Exception handling at every possible scenario for a robust error-free development.

Environment: Blue Prism 5, SQL server 2012, Quality Center, VBScript, MS Excel VBO, MSWord VBO, windows, Agile, HTML, Confidential

Confidential, Minneapolis, MN

IBM BPM Developer/Cloud Engineer

Responsibilities:

• Responsible for requirement gathering and understanding scope of the project.
• Converting requirements to BPM process and designing BPD’s, BPEL service, Integration Modules.
• Designing and developing workflows according to business needs using IBM process designer.
• Conducted playback sessions with business to enhance better understanding.
• Develop BPD’s, services, BPEL services, Mediation modules, coaches and coach views as required.
• Unit testing, fixing defects and version controlling to deploy the code into production environment.
• Migrating Lombardi Teamwork’s to IBM BPM newer versions.
• Carried out Functional testing, Interface testing (Integrated Components) and End to End testing.
• Working on enhancements to the application according to user requirements.
• Maintaining applications on QA, Staging and Production Environments.
• Developed detailed Test Plan and Test cases based on the business and functional requirements for unit testing and end-to-end testing on development servers.
• Optimize BPDs using industry best practices and design patterns.
• Worked on email automation, which sends scheduled email reminders when the task is due with the link of the task.
• Worked on AWS services EC2, IAM, S3, Lambda, EC2 Systems Manager, CloudWatch, Cloudtrail, Redshift, DynamoDB, SNS, SQS, SES, EMR, Elastic Bean stalk, VPC, ELB, RDS, EBS, Route 53.
• Responsible for on premises servers’ performance monitoring and ensuring security and stability of servers with the help of available AWS security features.
• Build Cloud Formation templates to use automation function on EC2 instances in Amazon cloud service which can also reuse for different environments, applications, AMI's or etc.
• Supported the application for two quarters by interacting with the end users.
• Implemented processes using different toolkits including Brazos, Spark UI.
• Extensively used QC (HP Quality Center) for reporting bugs/unit test case failures and track the defects rose.
• Created user Stories in Version One for development and tracking purposes.

Environment: IBM BPM 8.0/8.5.x, AWS, DB2, JSON, XML, DOJO, Confidential, WAS, JavaScript, Web Services, REST, AWS.