Solutions Architect Resume
PhiladelphiA
SUMMARY:
Passionate, Value - driven software professional with 12+years of work experience managing complex BSS/OSS transformation projects for major telco companies across USA and Europe. Blend technology skills with extensive Agile/Scrum experience and analytical abilities to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
SKILL:
- Software Development
- Software Architecture
- Solution Architecture
- Scrum Development
- Requirement Analysis
- System Integration
- SOAP/RESTful APIs
- Product C Confidential log
- Confidential CES 10.2
- Ordering Management
- Team building and Mentoring
- Team leadership
- Agile Methodology
- Waterfall Methodology
- Project Management
WORK EXPERIENCE:
Confidential, Philadelphia
Solutions Architect
Responsibilities:
- Collaborated internally with Business Unit, Product Team, IT, Service Delivery and acted as a liaison between Confidential vendor and internal teams, ensuring Confidential aligns to delivering in the best interests of the customer
- Responsible for intake management across Internet, Voice, Video and Home Security products - creation and delivery of new project requests, managing delivery of level of effort and end to end project coordination between internal teams and vendor teams
- Responsible for ensuring OMS-CRM business requirements are accurately translated into clear and concise epics and features for development team consumption
- Proactively identified future customer requirements thereby created product Backlog for 2 sprints ahead
- Reduced iteration defects by 30% by ensuring integration detailed designs are accurately designed and implemented to comply with technology best practices and program architecture
- Responsible for post-delivery epic/feature acceptance
Confidential
Development Manager/Project Manager
Responsibilities:
- Led 11 cross application scrum teams through all aspects of the product development lifecycle for successful transformation of Confidential Ireland BSS systems
- Developed processes and procedures to drive department efficiencies and improvements. Under my leadership Confidential Ireland exceeded organizational delivery KPI targets by up to 30%. There were 0 Sonar violations, 0 build failures, 0 critical defects.
- Assisted in backlog prioritization and planning of iterations
- Provided solution guidance for ongoing Customer Requirements - OMS, MEC, CRM and Digital
- Provided support plan for parallel ongoing activities as System Integration Testing, Business Acceptance Testing, Performance Testing
- Release Management responsibilities during major release’s deployment to production: monitor defects, provide support plan and lead deployment activities
- Managed professional employees, conducting work performance reviews and ensuring work performance is adhering to Company standards.
- Took part in recruitment process of new talent acquisition
Skill set: CI/CD, Rally, Perforce, Jenkins, SonarQube, Scrum, Mobile Prepaid/Postpaid, Internet, Video, Voice
Confidential
Scrum Master, Order Management System
Responsibilities:
- Led a team of developers in designing, developing and delivering SingTel (Singapore), Optus (Australia) and CT(Montenegro) customer requirements, using Agile methodology
- Organized and facilitated project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings
- Tracking and communication of team velocity and other development metrics with, and to all affected teams and management
- Empower the team to make system and process improvements captured in sprint retrospective meetings
- Provided direction to project activities to ensure successful implementation and support
- Reviewed and provided technical guidance for solution detailed design
- Identified and assessed complex problems and provided viable solutions
- Challenged the team to take ownership over complex cross application features, delivering solutions that exceed quality standards
Confidential
Senior SME, Java Developer
Responsibilities:
- Developed integration points with internal and third-party applications, using EJB, web services and internal integration framework
- Developed applications in Java/J2EE
- Created detailed design documents based on high level requirements and participate in design review sessions
- Responsible for investigation and resolution of pre- and post-production issues by determining efficient RCA
- Made customizations and implementations of new processes
- Involved in testing and code review to conform with the company’s standards
- Worked as part of Qpass development team, customizing frontend, backend application and Informatica reports for major accounts such as Confidential and America Movil accounts
- Projects handled during this tenure - Vonage, MTel (Bulgaria)
Confidential
PHP/C# Developer
Responsibilities:
- Developed websites and Violation Management Systems using HP/AJAX/CSS/JavaScript
