Software Development Engineer Resume Cary, NC - Hire IT People

CAREER SUMMARY:

More than 13 years of IT experience in programming, networking, and systems administration with experience in team management and training, strong customer - service orientation, top-notch problem-solving/trouble-shooting skills, great track record of identifying and introducing process and technology improvements, excellent written and oral communication skills; proactive self-starter enthusiastic about learning new technologies, especially network and data security tools. PMP certification in progress.
ADP II clearance.
Ready to travel.
Advocated for, designed, and introduced new processes and procedures, successfully reducing by more than half the cost and time to test of internal and external secure data transmissions
Worked to identify team SMEs for key initiatives and customers, allowing for quicker, more accurate transmission setups and for better working relationships with internal and external business partners
Created an automated computer information center; responsible for all aspects of establishing and managing day-to-day activities

COMPUTER SKILLS:

Transmission protocols/tools: SFTP, FTP, open SSH, Tectia, HTTPS, FTPS/SSL, Cleo MFT, Informatica B2B

Scripting languages: PowerShell, perl, Python

O/S languages and tools: UNIX/Linux; Windows Server, Active Directory, IIS; Mac O/S

Database platforms: MySQL, Frontbase, Access, Oracle 9i

Programming languages: java, javaScript, VBScript, Visual Basic 6.0, C++, html, xml, xslt

Other: Splunk, Hobbit, Big Brother monitoring/analysis tools; Service Now, Remedy, FogBugz ITSM tools; Maestro/Tivoli, crontab job schedulers; StarTeam version control; SharePoint collaboration; Case Manager ACM

EXPERIENCE:

Software Development Engineer

Confidential, Cary, NC

Responsibilities:

Serve as project lead for data exchange team on high-visibility projects and legacy migrations
Lead daily team tactical calls, assigned work, and mentored/trained offshore and junior team members
Perform analysis and troubleshooting with internal and external business partners, designing, coding, testing, and debugging secure data transmissions
Maintain relationships with transmission stakeholders such as Confidential business leadership, project managers, developers, engineers, test teams, production support, and business users, as well as with external vendors, customers, and third-party administrators

Application Support Analyst

Confidential, Cary, NC

Responsibilities:

Trained offshore and more junior staff in troubleshooting and resolving issues
Provided 24x7 support (L3-L4) for external transmissions, troubleshooting, researching, and resolving issues related to failed transmission, encryption/decryption, and/or archival processes
Set access and permissions for traffic in and out of the firewall (DMZ and bastion)
Created scripts for batch processing of FTP and SFTP transmissions with external vendors
Served as team liaison between Confidential engineers and business units, external customers, and TPAs

Membership Product Manager/backup systems administrator

Confidential, San Mateo, CA

Responsibilities:

Manage member support function, including hiring/firing, training, and day-to-day management of member support interns and activities
Researched and resolved issues relating to data-feed problems and inconsistencies, misapplied corporate actions, batch job processing, and critical systems failures, using SQL as well as perl, ruby, python scripts, and other tools in a Mac OS-X/Darwin (UNIX) environment; monitor critical systems and processes
Provided application and system support (L1-L2-L3) for a live site and an auxiliary/admin site for a real-time stock market simulation
Served as backup sys admin, including hardware and network installations, systems backup and recovery

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Software Development Engineer Resume

Cary, NC

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