Onshore PRPC Development Lead Resume

SUMMARY:

Pegasystems certified lead systems architect (PEGA CLSA™) with 8 years of hands - on experience
An experienced PRPC lead system architect with around 8 years of experience in software development
Experience in AGILE SCRUM Development methodology using most recent version (7.3.1) of PEGA
Adept in BPM tools and technologies.
Possess sound knowledge in Operating Systems, Database Management, and Computer Architecture.
Knowledge in designing & developing modular software, web designing.
Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.
Excellent communication and interpersonal skills with proven abilities in resolving complex hardware and software related issues.

IT SKILL:

PRPC JAVA
MSSQL Oracle
C,C++ HTML
JSP

PROFESSIONAL EXPERIENCE:

Confidential

Onshore PRPC Development Lead

Technologies: PRPC v7.3.1, PEGA CS 7.2.1 ORACLE 12i, Workflow automation using Case Management capabilities in most recent PEGA version. Developed using Agile SCRUM methodology. Developed PEGA Customer Service (PEGA CS Insurance) using PEGA 7.2.1

Responsibilities:

Consequently after the rollout of the Back Office implementation, Hanover invested in the PEGA Customer Service which aimed at automating their Call Center Workflow and their first step in Omni channel Customer Service.
This project was rolled out within 6 months of its inception and implemented using AGILE SCRUM as well.

Confidential

Offshore PRPC Module Lead

Technologies: PRPC v6.3, ORACLE 11i, Quote/ NB system using rich UI built in PEGA. Fully Localized application available in Chinese and Thai languages in addition to English

Responsibilities:

I was involved in this project as Offshore Team Lead and successfully saw the project through to production.
Though the business requirements were not very critical, yet this was a challenging engagement as it required the application to be localized into multiple Asian languages.
Leveraging OOTB PEGA localization techniques this was made possible.

Confidential, New Jersey

Offshore PRPC Module Lead

Technologies: PRPC v6.2 SP2, ORACLE 10g, Leveraging Workflow Technology of PRPC to automate an extremely complicated data entry process at Confidential

Responsibilities:

Confidential was involved in streamlining the end-to-end data entry process for policy renewal which required not only a robust technology platform but also a very sound understanding of the underlying business.
I worked here as an Offshore point of contact for the renewal module.
This project was successfully rolled out at an incredible pace and accuracy.

Confidential

Onshore PRPC Senior System Architect

Technologies: PRPC v6.1, MS SQL Server 2008 R2, Integration with Mainframe systems Via MQ System through JMS connectors and Services in PRPC, SOAP-over-JMS etc.

Responsibilities:

I worked here as Onshore Senior System Architect, PRPC.
The key challenge in this project was to automate all the existing Back office processes of Confidential .
The project proved to be very vast and rolled out on December 2012.

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