CAREER SUMMARY:

• Work Experience of more than 8 years in fast paced Java based front - end and middleware application, in integrated Mainframe backend and Life Insurance business domain.
• Currently working as Senior developer in STP/Browser development Team.
• Consistently recognized with outstanding feedback in annual performance appraisals. Have earned the organization’s best rating for seven consecutive years, a rating reserved for the top 10% of all employees.
• Strong experience in different phases of SDLC for Development - design, coding, testing, maintenance and handling Production Support activities.
• Extensive Experience of working at client location and resolving high priority production issues during rapid response calls.
• Strong know-how of the STP, LUS and CyberLife ( Confidential products) system architecture - a solution for all life insurance administration requirements.
• Thorough understanding of SCRUM/AGILE methodologies.
• Strong analytical, programming, leadership and communication skills.

TECHNICAL EXPOSURE:

Skills/Languages: Java, Servlets, JSP, Struts, REST, Selenium WebDriver, COBOL, JCL, VSAM, CICS, SDLC, SCRUM, MVC Architecture

Tools: Rational Application Developer(RAD), Websphere Application server(WAS), Jersey, Eclipse, CICS Transaction Gateway (CTG), Rational Team Concert (RTC), SQL Server Management Studio, DynaTrace, File-aid, Abend-aid, STAR TOOL, Dump-master, IBM debugger, ITSM Service-now (Incident management), ESP Scheduler, Tivoli Output Manager, SCLM Migration Utility, Clear-quest(Change Management).

Operating Systems: Windows, MVS, Z/OS

PROFESSIONAL EXPERIENCE:

Confidential

Programmer Analyst

Responsibilities:

• The work at onshore tenure was recognized by Client managers and although I was a part of Production support team, Development team managers approached DXC management to have me work directly with client’s development team, which has never happened before.
• The middleware and frontend application (STP) require validation of 16 Linux servers which includes multiple tasks as part of regular health-check/Smoke-Validation. I developed a web-tool which does complete validation with just one click, thus saving 30 minutes of daily efforts.
• Developing such sophisticated tool required learning new technologies like websockets, Jsch API etc. I learned these in my personal time to complete this tool which was recognized by client and DXC management alike and was nominated for star of the quarter award.
• Currently working as a part of client’s scrum team from offshore.

Programmer Analyst and Onshore Coordinator

Confidential

Responsibilities:

• Primary developer for Strategic Technology Program (STP) - a JAVA based front end and middleware application.
• Also, supported LUS (Life underwriting system) - An underwriting application that deals with various vendors to provide critical requirements to Underwriters.
• Working on Cyberlife UI application which consists developing new screens, putting presentation tier checks as well as middle tier programming and connectivity to legacy admin system (Mainframe based application). Also, have worked on Admin system so possess complete end-to-end understanding of architecture.
• Developed numerous JAVA based utilities to eliminate all the manual tasks which were involved in underwriting process.
• Finished all the backlog of tickets single handedly which were pending for last 4 years. Total production tickets fixed in first year were 24.
• Built many programs to read through gigantic log files and generate alerts to eliminate manual monitoring.
• Took initiative and built robust system which automatically brings all the critical production jobs up as soon as they go down. From initiation to designing and coding, did all the tasks myself in off-hours and presented a complete working system to client which required a robust object-oriented design and complex coding to handle all the production scenarios. This reduced daily resource utilization by 3 hours a day and increased system availability to 99.95%.
• Built a static webpage to call REST APIs and formats the information for Business analysts. This was done to support e-Underwriting Application.
• Corrected 40000+ policies in production through an automated recovery for a compliance project within strict timelines. This proactive correction saved business from what could have been a major customer impact. It was completed with zero defects and highly appreciated by Confidential management.
• Set-up the automated process for future recoveries by writing highly complex COBOL programs. Presented it to Confidential architect and received a BRAVO recognition. This process helped team members to perform 5 Production recoveries smoothly.
• Briefly acted as primary onshore coordinator for Cyberlife Production support at Client location. Performed Day-time and weekend on-call support including rapid response call duties for Confidential production environment.
• Collaborated with the business partners for Level-3 production support problems’ analysis, design and solution.
• Contribute to daily production heath-check meetings, business meetings, design review board (DRB) meetings and weekly status meetings for ongoing problem tickets and incidents.
• Perform design and code reviews for the deliverables completed at offshore.
• Report status on the assigned tasks to Confidential management.

Product Developer

Confidential

Responsibilities:

• Delivered 28 tickets in Production Support track for the past 24+ months. This contribution resulted in 45% reduction in outstanding ticket count.
• Provided batch cycle support to ensure 98.07% system availability for end customer
• Assist Business Analysts in incidents to help them understand current system behavior
• Perform root causal and system impact analysis
• Develop detailed design document, code, draft unit test plans and perform unit testing for system fix and recoveries
• Conducted knowledge sharing sessions for the entire CyberLife group ( Confidential and Confidential )

Product Developer

Confidential

Responsibilities:

• Delivered the “migration to CAPS landing zone for image merge rewrite” project that involved changes to 84 jobs, procs and control cards that transmit files to the print landing zones.
• Interact with and provide test support to the QA teams.
• Awarded with the best performance rating for the year 2011-2012.
• Secured top position in the “Campus to Corporate” training evaluation for 2011 batch.