SUMMARY:

• 7+ years of hands on experience as Salesforce Developer & Administrator with domain experience including Requirement gathering, design, development, enhancements, deployment.
• Hands on experience in Salesforce.com Integration, Developing and Deploying custom Integration Solutions.
• Experience in salesforce lightning framework
• Experience in Administration, Configuration, and Implementation of Salesforce CRM and Salesforce SFA applications based on Apex Language and Force.com Platform.
• Experience with Apttus Advanced Workflow Approvals.
• In - depth experience with business CRM processes like Lead Management, Pipeline Management, Case Management, Account Management, Reports and Dashboards, Forecasting and Campaign Management.
• Experience in SFDC development using Apex classes and Triggers, Visual Force Page, Visual Force Custom controller components, S-Controls, Force.com IDE, SOQL, SOSL.
• Proficiency in SFDC Administrative tasks like creating and customizing Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and Events.
• Experience in data migration using Import wizard and Apex Data Loader.
• Used Force.com Web services API like REST, BULK, and SOAP and outbound messaging for implementing web services through WSDL in the application for access to data from External systems and websites.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Experience in Object Oriented Languages like C++, Java, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS, JSP, and JavaScript.
• Extensively worked on Salesforce.com Sandbox and Production environment including creating Sandboxes and refreshing it time to time.
• Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, and Change Set.
• Continuous integration tools like Urban Code, Jenkins, and written scripts and deployment using ANT, Change Sets and Eclipse IDE.
• Proficiency in installing and developing Lightening, App Exchange applications.
• Good understanding of Software Development Life Cycle (SDLC) and Agile with expertise in Requirement gathering, Analysis, Designing, Development and Testing.
• Experience in creating custom objects and integrating web apps with legacy mainframe systems.
• Designed, Developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Experienced in implementing dependent picklists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Experience with field service lightning applications.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
• Strong implementation and rollout experience with Salesforce.com CRM (Sales cloud, Service Cloud), Communities, Sites and Force.com platform.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, Apex, Web Services.

Salesforce Tools: Salesforce CRM, Salesforce SFA, Apex Custom Controllers, Apex triggers, Apex classes, Apex web services, Visual force Pages, Eclipse 3.4, Force.com IDE, Apex Data Loader, SOQL, SOSL, Workbench, Analytical snapshots, eTFS, Jenkins, Workflows and Approvals, Case management Automation, Sandbox testing.

Salesforce.com: Sales Cloud 2, Service Cloud, Chatter

Force.com: Custom Cloud, Product offering

Salesforce.com: Reporting and Analytics of Sales, Service and Custom Cloud

Salesforce.com AppExchange: Application for code backup and sub versioning within Salesforce

Web Related: HTML5, Java Script, Ajax, CSS, XML, DHTML, C, C++, JQuery

PROFESSIONAL EXPERIENCE:

Confidential, Memphis, TN

Salesforce Developer/ Admin

Responsibilities:

• Worked as enhancement team member and performed the roles of Salesforce.com Developer/Admin in the organization.
• Worked on Lightning Process Builder to trigger the Email Notifications, Email Alerts for the Global Playbook user in the Organization.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Knowledge on new release of lightning components and Lightning App Builder, experience building lightning components, embedding lightning components in VF pages, building apps using lightning components.
• Built Customized Lightning Components replacing the existing one's using Java script on the client side and apex on the Server side.
• Built Custom User Interface using Lightning components to insert custom object data on Opportunity by Sales representatives using Aura Framework, CSS, Boot Strap and JavaScript.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Experienced in converting Visualforce pages to lightning components.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Validation Rule, upgrade installation.
• Designed, and developed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages as a Salesforce consultant.
• Created several Reports and Dashboards using salesforce.com platform.
• Assisted end users to use salesforce.com and analyzed and evaluated complex business requirements and recommended solutions.
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Implemented web - based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
• Designed various HTML Email templates for Auto-Response to customers. Deployment of code from sandbox to production using Force.com IDE tool.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.

Environment: Salesforce.com platform, Sales Cloud, Service Cloud Apex Language, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Control, Web Services, SOAP, UI, Eclipse, SOQL, SQL.

Confidential, Charlotte, NC

Salesforce Developer/Admin

Responsibilities:

• Performed both the roles of Salesforce Developer and Administrator in the organization.
• Involved in meetings with the team members to discuss the progress of the Project, Milestones Achievements and Work Delegation.
• Hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse
• Built custom Salesforce Partner Community.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Worked with various "Service Cloud" modules in salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, and Campaigns etc.
• Developed various Lightning Custom Objects, Tabs, Components, Visual Force Pages, and Controllers lighting components.
• Implemented Web Services Using SOAP, REST and METADATA API's for different integration requirements of the client.
• Built Salesforce Community notification system that update Community users when new notifications arrived through Visualforce interface.
• Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.
• Developed Apex Classes and Apex Triggers for various verticals in the organization and deployed Lightning Workflows and approval processes for opportunities and case management.
• Created and used Lightning Email templates in HTML & Visual force and developed Apex Classes and Apex Triggers for a healthcare product.
• Worked with wireframes, XHTML, JavaScript, JSP code and CSS that contributed to user-centered design (UCD) efforts of Web pages.
• Handled validation on client side using validation controls and custom validations on JavaScript.
• Designed and deployed Lightning Custom tabs, Validation rules, and Auto-Response Rules for automating business logic with lightning components

Environment: Salesforce.com platform, Sales Cloud, Service Cloud Apex Language, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Control, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, SOQL, SQL.

Confidential, Canton, OH

Salesforce Developer/ Admin

Responsibilities:

• Develop object structure of the application for business requirements.
• Developing Visualforce pages, custom controllers and extension classes for entering data.
• Developing scheduler services and triggers for different requirements and record creation.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Developing Visual force pages and custom controllers for data entry and search
• Create the test classes for web services and Creating Batch classed for scheduling Web Services.
• Generating WSDL from the Sandbox and implement in other applications and Handling the Governors Limits in the different scenario.
• Worked on REST/SOAP Web service to integrate sales force with third party systems.
• Thorough understanding of SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application
• Strong knowledge of Agile Software development methodologies.
• Worked on Sales Cloud Global Deployment .
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE's.
• Developing future classes, Batch classes, writing Test Class & Deployment to Production using Eclipse.
• Created many Custom Objects, and provided many Lookup relationships, Master Detail relationships.
• Worked on User's, Profiles, Roles, Permission sets, Groups and Queue's, in Manage Users Section under Administer Setup section.
• Implemented several Validation Rules, Workflows, Filed Updates, and Email Alerts using HTML Email Templates to meet the requirement.
• Used JavaScript and CSS and HTML 5 in Visual force pages development, event action in the page, and design of fields and layout of the page.
• Generated all kinds of Reports and Dashboards provided by salesforce as required by business.
• Experienced in deploying the Apex code, Triggers, Custom objects, Reports, Report Types, Workflows, page layouts, Record types using outbound change sets in Sandbox to Inbound change sets in Production

Environment: Salesforce.com platform, Apex, Sales Cloud, Visual Force, Data Loader, SOAP, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

Confidential, Scotts Valley, CA

Salesforce Developer/Admin

Responsibilities:

• Maintained and created workflow rules, validation rules, formula fields, Approval processes and escalation rules.
• Reengineered current CRM SFDC system to use the standard core SFDC functionalities.
• Territories to identify the individual zones, Product Hierarchy to reflect multiple prices.
• Worked on implementing new business logic using Apex code (Classes, Triggers and VisualForce Pages).
• Developed various Custom Reports and deployed them for different business user levels.
• Imported data from excel sheets in to "Sales Cloud" like Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Personalized Tabs for various business user groups and business centers.
• Designed workflows for email alerts, lead escalation, automated lead routing, and task creation.
• Approved Chatter for the organization and to verbalize with users in the organization.
• Designed and assembled custom applications using Visualforce.com and Force.com.
• Played lead role in managing Salesforce help desk/triage process and Salesforce Steering Committee for problem reporting and change requests.
• Customize Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Created and managed complex workflow rules, data validation, and system triggers.
• Supported, enhanced and developed solutions on the Force.com platform, utilizing the Force.com API, APEX, Visualforce, price configurator tools and integrating apex applications.
• Customized SFDC fields, page layouts, record types, searching, list views, queues, reports, and dashboards. Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto - assignment rules.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Controllers, Service Cloud, Sales Cloud, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls Pages, Data Loader, HTML, Java Script, Eclipse, Windows XP.

Confidential

Java Developer

Responsibilities:

• Involved in designing and coding JSP's, Custom tags, client validation code using java scripts, java classes for controllers, data access layer to support multi account type login.
• Used My Eclipse IDE to develop the system.
• Designed and developed the front - end using HTML, JavaScript and JSP.
• Developed and Deployed Java Servlets and JSP for session management.
• Responsible for creating Java bean classes.
• Written test classes using JUnit to test the Action Class.
• Developed several stored procedures/Triggers for automated action items to integrate with default tracking module.
• Created SQL queries and stored procedures for CRUD (create, read, update and delete) operations on database.

Environment: Core Java, JSP, J2EE, Eclipse IDE, HTML, DHTML, JavaScript, XML, CSS, MySQL, PL/SQL, Oracle.