We provide IT Staff Augmentation Services!

Salesforce Admin/developer Resume

CaliforniA

SUMMARY :

  • SalesForce Implementation Consultant/Administrator/Developer with 6 +years of experience in IT Industry.
  • Strong knowledge of CRM processes like Sales, Marketing, Customer Service and Strong knowledge of the entire Setup in SalesForce and APEX programming.
  • Extensively worked in the complete life cycle of project development which includes end - end Implementations on Force.com platform.
  • Implemented Lightning Experience UI in my SalesForce organization.
  • Worked on Lightning component to provide customized search functionality.
  • Extensively used Salesforce Lightning Design Systems ( SLDS ) components in the Lightning Application.
  • Extensively exposed to creating objects, fields, Record Types, workflows, approval processes, Escalation rules, Assignment rules, validation rules, Email services, data migration activities, custom page layouts, custom fields and other standard functionality.
  • Excellent in Administrative tasks like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, Permission sets and Approval Processes.
  • Experienced to maintain, enhance and create workflows and validation rules.
  • Extensive knowledge about Sales force setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
  • Experienced in managing the data, Forecasting, Campaign Management, Contacts, Leads, Opportunities, Quotes and Dashboards.
  • Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
  • Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
  • Good command on database development using SQL/PL-SQL in SQL Server.
  • Proficient in generating triggers, Apex Visual force Pages, Visual force Classes using APEX/JAVA Scripting.
  • Experience in SFDC Integration (Bi-Directional data transfer) using Web Service and Apex Programming (SOAP and REST).
  • Involved in data migration and integration using Apex Data Loader.
  • Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one sandbox to the other).
  • Excellent analytical, de-bugging skills and documentation skills.
  • Experienced in creating reports using Crystal Reports, other reporting tools from Sales force.
  • A quick learner to new concepts, Applications and implemented them in the project successfully.
  • Excellent communication skills with highly motivated and result oriented approach.

TECHNICAL SKILLS:

Salesforce.com Administration: Reports, Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets), Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Portals (Customer and partner), Sharing Settings, Communication Templates

Salesforce.com Development: Apex Language, Apex Trigger, Apex Class & Apex Web Services, SOQL, SOSL, Visual Force (Page, Component & Controllers) HTML, XML, REST,SOAP API s, Jira, SLDS

Languages: Java, JSP, XML, HTML, Java Script, CSS

Tools: Utilities: Eclipse, Force.com IDE, Workbench, SOQL Explorer, Data loader, Import Wizard.

Databases: MS SQL Server 2005

Version Control: GIT, Bit Bucket, Salesforce CLI, Visual Studio Code.

Operating Systems: Windows 98/2000/XP/2003/vista, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, California

Salesforce Admin/Developer

Responsibilities:

  • Involved in SalesForce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
  • Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
  • Worked in developing various Apex classes, components, and Visual Force.
  • Worked with Apex Scheduler to invoke Apex classes at regular intervals.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Having experience Lightning tools to upgrade to the Sales force platform .
  • Used the Lightning App Builder to customize the Lightning Experience and Salesforce1 Mobile app.
  • Knowledge on Lightning installation and disabling role creation at installations and disabling role creation after installation .
  • Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL.
  • Administrated and monitored the company’s Sales Force CRM application. Created the workflows for automated lead routing, lead escalation and email alert.
  • Being the Administrator in the organization Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
  • Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
  • Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
  • Worked on various Sales Force objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Designed and Implemented Salesforce1 Mobile App for users to access real time information.
  • Customized compact layout and Navigation menu in the Salesforce1 Mobile App to meet the user requirements.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Defined lookup and master-detail relationships on the objects and created junction objects.
  • Responsible for Data load operations using Force.com Apex Data Loader.

Confidential, Maryland

Salesforce.com Admin/Developer

Responsibilities:

  • Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Experience in the creation of Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Created Lightning Components and used Sales force SLDS to convert existing Visual force pages to lightning c omponents.
  • Created Apex methods for the Lightning controller and helper methods to perform DML operations on the case records.
  • Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer’s issues.
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Confidential

SalesForce Admin/Developer

Responsibilities:

  • Worked as Enhancement Developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Responsible for setting up web service integrations.
  • Implemented Inside sales telephonic plug-in application implementation.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Implemented Apex Data loader “Command Line Interface (CLI)” to automate the data loading process for the sand box refresh activity.
  • Designed various WebPages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Confidential

Junior Software Engineer - Java

Responsibilities:

  • Developed use cases, class diagrams and sequence diagrams using UML.
  • Developed the application as per the requirements and business rules.
  • Part of the team which was responsible for designing and developing the application in n-tier fashion as per struts based MVC architecture standards.
  • Responsible for developing the Registration modules of the wholesale application.
  • Utilized the various J2ee Design patterns to develop the Business modules based on the required Functionality.
  • Responsible for developing the application level flow by utilizing Java, JSP and Struts.
  • Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process.
  • Used J ava Script front end Validations.
  • Developed Session beans and E ntity Beans representing business logic abstractions.
  • Responsible for testing of application on various levels like I ntegration and System testing by utilizing various methodologies.
  • Communicating across the team about the processes, goals, guidelines and delivery of items.
  • Maintained and debugged the production application.

Environment: Java, JSP, Oracle 8i, Servlets, Apache Tomcat, Java Beans, JDBC, Java Script, HTML, UML and Dream weaver.

Hire Now