Case Manager Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Case Manager

Responsibilities:

Consolidated doctor, hospital, insurance, and patient cases for streamlined copay assistance access.
Pinpointed patient pain points while working with MD offices to ensure copay assistance access for patients.

Confidential

Customer Experience

Responsibilities:

Worked with departments such as Marketing, Engineering, and Product to both discuss customer feedback and build out new product feature goals for improved user experience.
Communicated with partner companies and documented client transactions thoroughly in order to ensure accurate economic data reports.