Application Support Engineer Resume
Bethlehem, PA
SUMMARY
- Develop application for Engineering, Medical, Manufacturing, Publishing and Retail industries.
- Web Design and Development; provide technical and educational support for full stack e - commerce.
- Web Development, Database Interface, App Servers, e-Commerce and CRM technologies.
- Systems Administration, installation, configuration and systems services Windows/Unix/Linux.
TECHNICAL SKILLS
SOFTWARE: Eclipse, NetBeans, Microsoft Visual Studio
LANGUAGES: Oracle, Apache, Escalate, WebLogic. C, C++, Java/J2EE, JavaScript, Perl, Python, shell scripts, C#, Pascal/Delphi, VB
SYSTEMS: Linux, UNIX, Solaris, Windows, BSD, AIX, Mac OS X, IBM z/OS.
DATABASES: Oracle, MySQL, DB2, PostgreSQL, SQL Server, NoSQL.
TECHNOLOGIES: Ajax, ASP, DOM, Ext-JS, json, jsp, ODBC, PhP, SAX, Servlets, Spring, Groovy, XML.
PROFESSIONAL EXPERIENCE
Confidential, Bethlehem, PA
Application Support Engineer
Responsibilities:
- Support for R&D resources. Research and diagnose issues reported by internal teams and customers.
- Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution.
- Experience working with ticketing systems, coordinate information and communicate project updates.
- Good understanding of the web, mobile, database driven application design.
- Hands on experience with Linux OS. Knowledge of basic Linux commands.
- Experience with log parsing and log analytics tools.
- Deliver superior support experience working directly with client's technology teams and engineering.
Confidential
Linux Systems Engineer
Responsibilities:
- Application development, System configuration and Administration of Linux.
- Linux engineering skills complement architecting tiered computing environments.
- Linux server development, staging and production environments with Confidential and Confidential .
- Engineered virtual machines, including images and guest appliances for Client and Server environments.
- Administer SaaS, PaaS and SOA as virtual appliances.
Confidential - Morristown, NJ
Technical IT Systems Specialist
Responsibilities:
- Generate reports across multiple clusters for performance tracking and statistical analysis by research/production.
- Developed applications to produce and monitor feeds that drive multiple web portals and system services.
- Operating Systems: installation, configuration, resource monitoring and administration.
- System Proficiencies: Windows, Solaris and Linux with Agile, Eclipse (EMF & BIRT) tools.
- Applications: Java, C/C++, JavaScript, Python, Perl, shell scripts, Oracle DB, Daytona DB and Custom DBs.
Confidential - New York, NY
Systems Support / Software Engineer
Responsibilities:
- Service: Implement custom search algorithms with business processes. Contribute to the development and implementation of effective records retention.
- Development: Design and develop data processing managers to distribute tasks across multiple distributed systems. Employ Microsoft Technology Stack including Visual Studio, C++, C#, Python, and Ruby tools to enhance third party applications and customize client services.
Confidential - CONCORD, MA
Sr. Architect / Application Engineer
Responsibilities:
- The architect is responsible for developing the specifications that define required system resources, including databases, applications, web servers and the hardware infrastructure for hosting.
- Coordinate Development, Staging and Production environment for e-commerce system.
- Build Full Stack Architecture running on Confidential Linux Servers.
- Direct the installation and configuration of Linux systems running multi-tiered online retailing architecture.
- Install, configure and administer Linux system services and application servers that drive web services.
- Employ Java/J2EE technologies to customize and support Escalate Retail e-Commerce System.
- Escalate Retail is built on Java/J2EE, WebLogic Server and Oracle Enterprise Manager offering Content management, Order Fulfillment, Client Services and Customer Relation Management (CRM).
- Design and develop applications for multi-channel order fulfillment, micro-sites and portals.
- Develop "SAP Connector" to enable communication between heterogeneous systems, allow e-commerce servers to update SAP order fulfillment.
- Install and configure integrated development environment that incorporate system source version control.
Confidential - New York, NY
Sr. Web Developer / Software Engineer
Responsibilities:
- Implementing architectural and technical redesign of the navigation and online shopping experience.
- Redesign transaction authentication and validation for internet and intranet.
- Coordinate with content managers to ensure Business Actions satisfy marketing/business initiatives.
- Employed Escalate e-Commerce solutions layered on industry standard's Java/J2EE, WebLogic, and Oracle.
- Escalate Retail support the development of content management, order management, CRM.
- Custom application development for batch processing of transaction on z/OS Mainframe utilizing MQSeries.
Confidential - New York, NY
Sr. Software Engineer
Responsibilities:
- Define technical specifications for custom application used in document presentation.
- Develop applications for tax and accounting regulatory research.
- Created extensions that facilitate the integration of Confidential 's document research tools with Turbo Tax.
- Customize plugins to extend Folio's document retrieval and publication system.
- Develop application for legal and accounting tax research and case ruling data retrieval system.
Confidential - New York, NY
Sr. Software Engineer / Systems Administrator
Responsibilities:
- Develop applications for the Topographical Modeling System (TMS) which provides Ophthalmologists and Optometrist with topographical map and statistical data of the cornea.
- Designed and develop security architecture to secure unauthorized access to the TMS.
- Developed applications to generate virtual contact lens to simulate fittings in a fluorine solution.
- Utilized Visual Age, Visual Studio, Borland Studio, InterBase, FoxPro, DB2 and InstallShield.