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Application Support Engineer Resume

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Bethlehem, PA

SUMMARY

  • Develop application for Engineering, Medical, Manufacturing, Publishing and Retail industries.
  • Web Design and Development; provide technical and educational support for full stack e - commerce.
  • Web Development, Database Interface, App Servers, e-Commerce and CRM technologies.
  • Systems Administration, installation, configuration and systems services Windows/Unix/Linux.

TECHNICAL SKILLS

SOFTWARE: Eclipse, NetBeans, Microsoft Visual Studio

LANGUAGES: Oracle, Apache, Escalate, WebLogic. C, C++, Java/J2EE, JavaScript, Perl, Python, shell scripts, C#, Pascal/Delphi, VB

SYSTEMS: Linux, UNIX, Solaris, Windows, BSD, AIX, Mac OS X, IBM z/OS.

DATABASES: Oracle, MySQL, DB2, PostgreSQL, SQL Server, NoSQL.

TECHNOLOGIES: Ajax, ASP, DOM, Ext-JS, json, jsp, ODBC, PhP, SAX, Servlets, Spring, Groovy, XML.

PROFESSIONAL EXPERIENCE

Confidential, Bethlehem, PA

Application Support Engineer

Responsibilities:

  • Support for R&D resources. Research and diagnose issues reported by internal teams and customers.
  • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution.
  • Experience working with ticketing systems, coordinate information and communicate project updates.
  • Good understanding of the web, mobile, database driven application design.
  • Hands on experience with Linux OS. Knowledge of basic Linux commands.
  • Experience with log parsing and log analytics tools.
  • Deliver superior support experience working directly with client's technology teams and engineering.

Confidential

Linux Systems Engineer

Responsibilities:

  • Application development, System configuration and Administration of Linux.
  • Linux engineering skills complement architecting tiered computing environments.
  • Linux server development, staging and production environments with Confidential and Confidential .
  • Engineered virtual machines, including images and guest appliances for Client and Server environments.
  • Administer SaaS, PaaS and SOA as virtual appliances.

Confidential - Morristown, NJ

Technical IT Systems Specialist

Responsibilities:

  • Generate reports across multiple clusters for performance tracking and statistical analysis by research/production.
  • Developed applications to produce and monitor feeds that drive multiple web portals and system services.
  • Operating Systems: installation, configuration, resource monitoring and administration.
  • System Proficiencies: Windows, Solaris and Linux with Agile, Eclipse (EMF & BIRT) tools.
  • Applications: Java, C/C++, JavaScript, Python, Perl, shell scripts, Oracle DB, Daytona DB and Custom DBs.

Confidential - New York, NY

Systems Support / Software Engineer

Responsibilities:

  • Service: Implement custom search algorithms with business processes. Contribute to the development and implementation of effective records retention.
  • Development: Design and develop data processing managers to distribute tasks across multiple distributed systems. Employ Microsoft Technology Stack including Visual Studio, C++, C#, Python, and Ruby tools to enhance third party applications and customize client services.

Confidential - CONCORD, MA

Sr. Architect / Application Engineer

Responsibilities:

  • The architect is responsible for developing the specifications that define required system resources, including databases, applications, web servers and the hardware infrastructure for hosting.
  • Coordinate Development, Staging and Production environment for e-commerce system.
  • Build Full Stack Architecture running on Confidential Linux Servers.
  • Direct the installation and configuration of Linux systems running multi-tiered online retailing architecture.
  • Install, configure and administer Linux system services and application servers that drive web services.
  • Employ Java/J2EE technologies to customize and support Escalate Retail e-Commerce System.
  • Escalate Retail is built on Java/J2EE, WebLogic Server and Oracle Enterprise Manager offering Content management, Order Fulfillment, Client Services and Customer Relation Management (CRM).
  • Design and develop applications for multi-channel order fulfillment, micro-sites and portals.
  • Develop "SAP Connector" to enable communication between heterogeneous systems, allow e-commerce servers to update SAP order fulfillment.
  • Install and configure integrated development environment that incorporate system source version control.

Confidential - New York, NY

Sr. Web Developer / Software Engineer

Responsibilities:

  • Implementing architectural and technical redesign of the navigation and online shopping experience.
  • Redesign transaction authentication and validation for internet and intranet.
  • Coordinate with content managers to ensure Business Actions satisfy marketing/business initiatives.
  • Employed Escalate e-Commerce solutions layered on industry standard's Java/J2EE, WebLogic, and Oracle.
  • Escalate Retail support the development of content management, order management, CRM.
  • Custom application development for batch processing of transaction on z/OS Mainframe utilizing MQSeries.

Confidential - New York, NY

Sr. Software Engineer

Responsibilities:

  • Define technical specifications for custom application used in document presentation.
  • Develop applications for tax and accounting regulatory research.
  • Created extensions that facilitate the integration of Confidential 's document research tools with Turbo Tax.
  • Customize plugins to extend Folio's document retrieval and publication system.
  • Develop application for legal and accounting tax research and case ruling data retrieval system.

Confidential - New York, NY

Sr. Software Engineer / Systems Administrator

Responsibilities:

  • Develop applications for the Topographical Modeling System (TMS) which provides Ophthalmologists and Optometrist with topographical map and statistical data of the cornea.
  • Designed and develop security architecture to secure unauthorized access to the TMS.
  • Developed applications to generate virtual contact lens to simulate fittings in a fluorine solution.
  • Utilized Visual Age, Visual Studio, Borland Studio, InterBase, FoxPro, DB2 and InstallShield.

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