It Intern Resume
SUMMARY
A new graduate with an A.A.S degree in Software Development and seven years of customer service experience. Possesses a sound background in Object - Oriented programming and Web development techniques. Capable of working in a fast paced environment and efficient in multitasking with result-oriented competence. PC hardware assembly and troubleshooting skills, computer network design, installation, and technical support
PROFESSIONAL EXPERIENCE
- Proficient in Java
- C#
- Python and JavaScript programming. MySQL
- SQLite
- Mongo DB databases and use of ORM. Web development techniques such as HTML
- CSS
- Bootstrap
- JavaScript and JQuery and web application frameworks Node/Express
- Django and ASP.NET. Familiar with developer tools such as version control (Git) and package management tools (npm pip). Sound knowledge of software applications such as Word
- Excel
- PowerPoint
- Access and project management and communication tools. Unit testing in python.
PROFESSIONAL EXPERIENCE
IT Intern
Confidential
Responsibilities:
Worked on updating/upgrading a time-tracking application that uses MVC practices in Visual Studio. Angular JS, AJAX, JQuery, Bootstrap and HTML for the client-side and ASP.NET for the server-side processing. Basic training on SSRS and AEM tools for building reports and forms. Composed technical documents for different departments' applications.
Lab Assistant
Confidential
Responsibilities:Assisted students in person and by telephone with using college computers and applications in the lab. Raised tickets for any IT related issues. Upgraded software on the lab computers.
Resident Expert
Confidential
Responsibilities:
Managed liquidation and collection of customer past due accounts. Promoted to resident expert within short time frame for great customer service and delivering outstanding performance.
Senior Customer Care Executive
Confidential
Responsibilities:
Responded to all customers' telephone calls in a quick and courteous manner and answered questions regarding website, products, pricing, delivery dates, and technical information.
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