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Warehouse Lead/manager Resume

Chicago, IL

SUMMARY

Hard working and highly motivated IT professional who is well trained in a diverse technical skill set. Possess a deep understanding of the business world, such as, engaging and negotiating with costumers or third parties on specifications, leading and executing continuous improvement projects and holding myself and others to the highest degree of accountability.

TECHNICAL SKILLS

  • Networking, Hardware and Software Troubleshooting, and Windows Vista/7/8/10
  • Mac OS X, Windows Server 2012, Active Directory Groups, and MS Office 365
  • Configuring Mobile Devices, Troubleshooting Printers and Print Servers
  • HTML/CSS, Javascript, jQuery, Ruby on Rails, and PostgreSQL
  • Bloc.io, Full - Stack Software Engineer Training 2016-2017

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Warehouse Lead/Manager

Responsibilities:

  • Managed and executed a successful continuous improvement project that saved the company $50,000 in rental fees by consolidating raw materials
  • Mentored and lead about 50 employees
  • Improved operations with the introduction of a more advanced ERP that improved picking efficiency by 10%

Confidential, Chicago, IL

IT Support Level 1/Level 2

Responsibilities:

  • Provided Level 1 and Level 2 support to about 45 end users, desk side and remotely
  • End users supported ranged from new computer users to software engineers
  • Effectively created and documented issues through the Jira ticketing system
  • Issues requiring escalation were escalated either internally or through third parties

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