Software QA Tester Resume Tampa FL - Hire IT People

TECHNICAL SKILLS

Development Methodologies
PHP, HTML, Java, C# and C++.
Databases MySQL, Oracle, SQL Server.
IDE's - Eclipse and NetBeans.
Windows 2000/2003/XP/Vista/7/10
Active Directory, VMware
Java, C#; C++, Visual Basic; PHP; Microsoft SQl Server (2012); HTML Linux / Unix commands
Oracle 8.x/9.x, SQL Server, MS Access
Windows Server 2016, Linux/Unix, Mac OS X
TCP/IP, DNS
Active Directory User Management
Outlook Configuration
Internet Explorer Configuration
Exchange Email Account Setup
Printer/Scanner Troubleshooting and Setup and PC Setup/Moves
Daily Activity/Customer Environments

PROFESSIONAL EXPERIENCE

Confidential, Tampa FL

Software QA Tester

Responsibilities:

Currently working with J2EE, Apache, Web Services, MySQL, .Net/C#, WebLogic, and SoapUI
Working closely with Development and Quality Assurance Departments on implementation of new software releases to insure timely and accurate site upgrades. coordinating testing and test artifacts across all areas involved, and across all phases of testing (SIT, UAT, End-to-End,Regression, Performance)
Have 2 years’ experience in SQL with certification in Access.
Backend database testing in SQL environment including validating stored procs, jobs and triggers.
Self-educating in Selenium by the help of academics’ sites and videos.
Help design, document and maintain system processes.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Knowledge in generating process documentation
Working with team members to provide testing statuses, keeps team informed of new requests/changes in processes/procedures, including escalating testing issues and issues requiring management attention.
Input & track incoming calls, emails, & bugs with in-house software.
Provide documentation as needed.
Take ownership of user concerns to see them through to completion.
Review functional and design specifications to ensure full understanding of individual deliverables.
Identify test requirements from specifications, map test case requirements and design test coverage
Hold and facilitate test plan/case reviews with cross-functional team members.
Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
Ensure that validated deliverables meet functional and design specifications and requirements.
Isolate, replicate, and report defects.

Confidential, Scranton PA

I T Support Specialist/QA Analyst

Responsibilities:

Provided end to end solutions to ensure they are planned and resourced effectively for deadlines to be met.
Monitored imaging workflow through our imaging systems. Provided support for document imaging scanners IBML and Kodak. Worked with clients Metlife, Cigna, Sciquest, Intercrop.
Troubleshooted any workflow issues as needed to ensure image flow from beginning to end.
Provided basic, fundamental debugging on DIT created applications.
Updates and logs support tickets in the Confidential bug tracker system until issue resolution.
Serves as a liaison between the customer and upper level IT areas with respect to IT issue resolution.
Assists operations with different types of lookups/research using SQL database management systems.
Monitored help desk phone extensions, helpdesk e-mail, modules, applications, and file transfers as well as other support tasks.
Assisted IT management in any other functions necessary. Worked with Active Directory, VMware
Provided Tier 2 support for the IT Department on technology related tickets and reported issues.
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying workload and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluated vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.

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Software Qa Tester Resume

Tampa, FL

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