NETWORK CONTRACTOR Resume Holtsville, NY - Hire IT People

SUMMARY

Professional Technician with over seven years of experience in IT and Telecommunications industries with strong skills in troubleshooting and maintenance of networks. Comfortable operating in a large range of platforms, environments, new and emerging technologies.
Cisco Certified Network Associate (CCNA) December 2008; Fortinet Certified Network Security Administrator (FCNSA) May 2012; and knowledge of various other platforms and tools.

TECHNICAL SKILLS

Software: Command line Utilities for Networking, Linux Servers including Apache Web Server, Cisco CallManager, Asterisk PBX, Cacti SNMP monitoring tools, SolarWinds, Wireshark.
Operating Systems and Languages: Red Hat Linux, CentOS, Debian, Cisco IOS, Windows 2008 and 2012 Servers, Bash Scripting, Device Hardening.
Hardware: Cisco ISR Routers 1800, 2800, 4321; ASR 1001 routers; Nexus 7000 and 5000 Series Switches. Catalyst 3500, 4500, 6500 Series switches; IP PBX, T1, Analog Lines/ATA, PC Hardware, Accedian MetroNID, HP and Dell Servers, Cisco and Polycom IP phones, Firewalls, Calix ONTs, Zyxel switches.
Networks: LAN, WAN, TCP/IP, OSPF, STP, VoIP(Cisco and Open Source), familiarity with different Layer 2 circuits including Metro Ethernet and SONET, Routing and Switching, VPN, SNMP, LDAP and etc

. PROFESSIONAL EXPERIENCE

Confidential, Holtsville, NY

NETWORK CONTRACTOR

Responsibilities:

Provided Network and Systems support for the CLM (Cloud Lab Manager) infrastructure implementation project.
Assisted CLM development team with Network and Systems related tasks; including packet capture with tcpdump and Wireshark; Linux systems log analysis.
Linux/Windows Systems administration, application support and troubleshooting via logs and captured traffic analysis (OSI Layer 3 to 7).
Worked with various internal groups on tasks related to implementing and optimizing of the multinational software testing project (CLM) based on Android phones and Android SDK.

Confidential, Chicago, IL

NETWORK/ SYSTEMS ENGINEER

Responsibilities:

Worked as a Network Support Technician II for a national distributor of food service equipment. Primarily supporting core network operation for multi - site and multi-city environment including routing and switching, extensive wireless network and telephony.
Monitored network for required changes and needed maintenance.
Provided redundant support for Linux Systems administration in Novell environment.
Served as a backup contact for IP telephony and Unified Communication Solutions by Siemens (currently known as Unified Communication).
Traveled to the data centers if needed. Worked with vendors and Cisco Partners.

Confidential, Terrace, IL

SYSTEMS ENGINEER/ NETWORK SUPPORT

Responsibilities:

Functioned as a member of infrastructure team handling tier 1 - tier 3 support. Helped with integration of two companies network; multi-site and multi-domain environment.
Managed various areas of IT Operation in heterogeneous environment including: Windows desktop/ server administration, Linux/Mac system support and security hardening, Cisco equipment, printers and other office equipment.
Provided 24/7 on-call rotation, maintained and monitored infrastructure as well as end user support and education. Traveled to the data center if required, performed preventive and reactive maintenance if needed.
Followed information system compliance requirements for PCI (Payment Card Industry); systems logs, internal controls, IDS/IPS, antivirus and others.

Confidential, Albany, NY

NETWORK OPERATION CENTER TECHNICIAN

Responsibilities:

Worked as a NOC Technician for a telecom service provider supporting various types of services for business, residential and other telecom carrier customers including but not limited to: Metro Ethernet, SONET, wireless, VoIP, PON, different types of layer 2 circuits, also email/web hosting, DNS, DSL, PSTN, T1 lines, etc.
During tenure worked as a 1st and 3rd shift NOC technician, monitored company's metropolitan area network for alarms in 5 US states, escalated to appropriate department if needed. Answered support line and ticket tracking for reported issues. Worked with other carriers if needed.
Familiarity with different types of carrier grade and access level multi-vendor equipment: Calix, Planet Operate/ Cyan, WiDirect (Linux based authentication, network monitoring controller), Carrier Access Adit 600 Integrated Access Device, Accedian NIDs, Asterisk based IP PBXs, Ethernet and PSTN switches.
Network monitoring tools: SolarWinds, NetFlow, Cacti, Hobbit, Nagios.