SUMMARY

• 8.5 years of IT experience, which includes 5 years of experience in designing and developing applications using Pega Rules Process Commander.
• Proficient in Business Process Modeling, Analysis, Designing, Development, Integration, Testing and Deployment.
• Excellent hands on experience in PRPC Enterprise Class Structure, flow design, activities, integration connectors(SOAP,SQL,SAP),services, MQ, Email and File Listeners and UI rules (harness, section, flow action), Agents & SLAs
• Hands on experience in creating the BIX extract, Report Definitions, List View and the Summary View Reports.
• Good experience in defining the Pega security features for all level of users in the application.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL and Log analyzer.
• Good Experience in Developing Web services by using the SOAP Rules, Parse Rules, and building the XML Rules.
• Gathering the Requirements for the enhancements from the business, Analyzing and Providing a High Level Estimates to the Business.
• Involved in Code Reviews
• Good Knowledge in Project Implementation methodologies - AGILE and SCRUM.
• Gained good domain knowledge in Healthcare, Finance and Manufacturing and Retail
• Experience in Upgrading PRPC Versions(V6.3 to V7.1).
• Responsible for Fixing the Data Fixes and the Business Support tickets

TECHNICAL SKILLS

Tools: & Utilities: SMA, PAL, Tracer, Eclipse

BPM Tool: PRPC v7.1, 6.3,5.5

Database/Tools: Oracle 10g, MS SQL, DB2

Operating System: Windows 95 / 98 / NT / 2000/XP,ZOS

Application Server: Web sphere, Tomcat

Frameworks: CPM

Languages: C, Java, HTML, Java Script, PL/SQL

Internet Technologies: XML, JavaScript, HTML.

PROFESSIONAL EXPERIENCE

Confidential

Senior Developer

Responsibilities:

• Gathering requirements from the Business Users and SME and providing estimations
• Design and development of Agents, scheduling of Agents, Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Created Operators, Workgroups, Workbaskets, Data tables
• Designed Process flow using Sub flows and split for each.
• Implemented Single sign on (SSO) using SAML
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Responsible for code migration from development to UAT and production.
• Designed and developed agents for work object processing
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Created and implemented Service and Connect rules.
• Created Gadget and HTML Fragment rules for custom portal.
• Designed and Created High Level Class Structure and Rule set Architecture.
• Designed and Developed SLA (Service level Agreements) as per Business requirements.
• Designed custom Work User and Work Manager Portals.
• Hands on Unit, Functional, Integration, UAT and Smoke testing.
• Involved in PROD support as well.

Confidential

Senior Developer

Responsibilities:

• Design of Class Structure, properties and data models.
• Creation of Harness, Sections, Decision rules, Declarative rules
• Creation of Flows and Flow actions,
• Creation of Activities and steps for business logic implementation.

Confidential

Tech Lead

Responsibilities:

• Leveraged the Pega E Governance framework feature designed the Portals for Mangers and Work users
• Analysis and Design of critical flows, Activities and reports.
• Co-coordinating with offshore project leads to track progress of tasks
• Performing requirement validation checks in the offshore work products and ensuring all requirements are tracked.

Confidential

Tech Lead

Responsibilities:

• Designing the application to support iterative development and production deployment with the planned timelines
• To provide the required support to the customer as agreed in the service level agreement
• Prepare the technical artifacts planned during the project kickoff
• Creation of Flows and Flow actions, Creation of Activities and steps for business logic implementation.
• Interacting with offshore project leads to track progress of tasks
• Performing requirement validation checks in the offshore work products and ensuring all requirements are tracked.

Confidential

Senior Developer

Responsibilities:

• Created Declarative Rules, Decision Rules and Validation Rules to implement business rules and also to take decisions and route the workflow.
• Defined Service Level Rules for case handling in Work baskets
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Involved in creating reports using Report Definition, Report Viewer & Report Editor, and Report Browser.
• Creation of access group and privileges based on user roles and access to the work types.
• Extensively used PAL and Preflight tool for Performance Tuning.
• Analysis and Design of critical flows.

Confidential

Software Developer

Responsibilities:

• To optimize the tax-structure to benefit both GE-Energy and its customers.
• To standardize the entire process.
• To comply with both the financial and legal aspects.
• Played a major role in developmental activities of PRPC including Activities, Harness, Sections, Flows, Flow Actions, Decision rules, Declarative rules, List View, Connect-SQL.
• Designing of new Data Tables & addition/deletion of data as per the requirement.
• Involved in unit testing of the rule changes.
• Played an active role in current Enhancements, Data / Bug fixing.

Confidential

Software Developer

Responsibilities:

• As a Production Support Engineer, he has monitored batch jobs and ensured batch cycles completion status to business.
• Monitored and gave permanent solution to jobs, running for longer time, frequently abending jobs, jobs holding the other jobs and jobs causing delays to batch cycle completion.
• Proactively communicated business regarding the possible reasons, which will impact business during implementation of new enhancements into system. He took sessions to others system members, to convey how the data’s are flowing in my application.
• As a Maintenance Engineer, he has workde on in Requirement Analysis, Preparing Estimation Document, Detail Design Document and Test Case Preparation document as well involved in reviewing the Test Cases, Updating the Requirement Traceability Matrix, Test Execution, Test Result Preparation, Preparing the Test Log & Defect Report generation.
• Conducted Review Meeting with the Client & the Team Members to make everyone be aware the progress of the project
• Made Clients updated during Testing Activities and informed them the progress of the Testing activity using Weekly Status Report.
• Escalated unresolved risks, issues and defects and Coordinated with the team to get it resolved.

Confidential

Software Developer

Responsibilities:

• Analyzed Functionality Specification Documents of the identified business processes provided by the client.
• Created Technical Specification Documents based on the FSD analysis.
• Developed programs using the TSDs.
• Created Unit test plans and Unit test cases.
• Involved in code reviews and created code review documents
• Prepared unit test JCLs and Unit test Data
• Performed unit testing
• Actively participated in requirement analyses discussions with fellow team mates
• Created deliverables as per Lowe s quality standards.