Principal Solutions Engineer Resume

SUMMARY

Pega Certified Lead System Architect (CLSA) 7.1.
8+ years of IT development experience in various phases of SDLC.
6+ years of Pega acquaintance including one year onsite consulting experience as member of PegaSystems US NA Professional Services Team.
5+ years expertise in building Pega CRM Products - Pega CS, Pega KM and Pega FSM at PegaSystems, Hyderabad.
Proficient in Java/J2EE technologies.
Competent knowledge on UI Technologies like HTML5, JavaScript, CSS3, jQuery, AJAX.
Experience in product and application development using Scrum and Waterfall.

TECHNICAL SKILLS

Languages: Java, J2EE and PRPC6.3/7.1

Web Technologies: HTML5, CSS3, JQuery, JavaScript, Servlets, JSP, AJAX

Databases: Oracle, PostgreSQL

Frameworks: Apache POI, log4j, Presentation Services

IDE: Eclipse, RSA

Servers: Tomcat and Web Sphere

Development Methodology: Waterfall, Agile, Scrum

Stack Overflow Profile: Reputation 1070

PROFESSIONAL EXPERIENCE

Confidential

Principal Solutions Engineer

Responsibilities:

Coordination with Pega Poland Consulting Team and analyzing customer requirements for FSM product.
Working with Product Managements for coming up with appropriate backlog, Stories and acceptance Criteria.
R&D and architect for new features/requirement.
Code review of the deliverables.
Architect to many features in FSM 7.4 and patch releases.
Lot of innovative ideas have made into the Product.
Resolved customer bugs/SRs and provided them with appropriate patch/ H-Fixes.
Requirement gathering session with Pega consulting team.
Architect lots of features in this release.
Release Management activities.
Root cause analysis and fixing of customer bugs and providing patch/Hot Fix.
Mentoring New Team Members.

Confidential

Senior System Architect

Responsibilities:

Setting up client on Pega.
Client Enablement and mentoring.
Peer Code Review
Designed Situation Layer Cake, Enterprise Class Structure (ECS) and Case Design.
Integration with legacy systems - web services as well as External DB mappings.
Get Next Work logic, Agents involving integration as well as case management.
Building UI Portals from Scratch.
Helping release management team with 7.2.2 upgrade activities.
Acted as Project PegaSystems LSA when official project LSA was not available.
Sprint Ceremonies including Grooming sessions with Client BA business requirements.
Design Discussions with Project LSA.
Coordination with testing team.
Release Management.

Confidential

Senior Solutions Engineer

Responsibilities:

Scrum Master - Team of 5 developers
Analyzing the Acceptance Criteria for Story/EPIC and Goal.
Research and Development (R&D) for feasibility of acceptance criteria and/or other idea.
Suggesting and Designing new features/enhancement and preparing design documents.
Doing a peer review of the deliverables
Mentoring New Joiners.
Played an important role in CS releases 6.3, 6.3sp2, 7.1, 7.1 R2, 7.1.3 and 7.2.1.
Bunch of innovative ideas have made into the Product.
Involved in design of Brand New Interaction Portal for 7.1.3.
Single handled delivered WSS (U+ Bank) for 7.1.2 and 7.1.3 version.
Development of CS Demo Cloud from Scratch.
Involved in design of Social CRM capabilities in release 6.3 sp2.
UI Development- Creating of new PRPC skin, reduction of custom CSS code.
Resolved customer bugs/SRs and provided them with appropriate patch/ H-Fixes.
Grooming discussions with Product owner/Team regarding EPIC/User Story.
Presented/published design to team members.
Development of code using PRPC 6.3, 7.1 versions.
UI development using HTML, CSS and JavaScript/Query.
Carrying out root cause analysis of customer bugs and providing patch/H-Fix to customer.
Mentoring New Team Members.
KT sessions.

Confidential

Team Member

Responsibilities:

Analyzing Business requirements, system requirements and suggesting design approach for implementing the requirements.
Preparing Design documents.
Developing the code.
Doing a peer review of the deliverables and documenting the defects.
Preparing and executing unit test plans and documents the results.
Giving transition to new team members in business logic.
Discussions with onsite regarding the system requirements, document to cover the functionality and technical issues.
Development of code using RSA and presentation services framework.
Involved in Unit Testing.
Carrying out root cause analysis of bugs and fixing the same during System Testing.