SUMMARY

• Highly motivated, results oriented technology professional with 28 years implementing and delivering Sales & Service capabilities. A proven record of quality delivery and meeting commitments. Strong management, technical and architectural skills as well as an extensive background in the following broad - based competencies
• Six Sigma Design (Greenbelt Certified)
• Waterfall Development Process
• Technology Governance
• Software Sub - contract Management
• Project Development Life Cycle
• Strong Core Programming Skills
• Enterprise Application Design
• Problem Solving and Debugging
• Project Estimation and Scheduling

TECHNICAL SKILLS

• Microsoft .Net (VB, ASP, C#, WPF) Argo Bankpro (ADS 6.0) MVS COBOL
• Java/J2EE Fidelity Touchpoint/Xpress MVS CICS
• SOA/Web Services SQL Server 2008
• JavaScript/jQuery/AJAX DB2/UDB

PROFESSIONAL EXPERIENCE

Independent Consultant

Confidential, Atlanta, GA

Responsibilities:

• Engaged as a developer to assist in the development and implementation of a new teller application using Argo Teller Payments Browser Client ADS 6.0.
• Worked collaboratively with architects, development leads and business analysts to further define/refine system requirements specifications to create technical design documents.
• Develop functional components leveraging .Net 2015 and the ADS 6.0 development tools.
• JavaScript was the primary development language for the UI along with VB ASP and XSLT. Some AJAX and JSON development. Midtier development leveraging core ADS Customizer and SQL Server dbms. Host web service integration using Argo Netbridge(C#) framework.
• Major project responsibilities included:
• Common Host Framework - Design and develop a common middle-tier (ADS) and Netbridge framework for making monetary web service requests. Framework supports real time and audit log transactions via store and forward.
• EJ Extract - Designed and developed a series of PowerShell execution and configuration scripts for extracting EJ data across 14 application servers using ADS extract utility.
• Cash Check - Designed and developed monetary function consisting of over 275 functional requirements.
• Asynchronous Host Calls - Designed and developed enhancements to the existing Customer Profile and Related Accounts requests to improve response times and prevent timeout conditions.
• Deposit Risk Engine (DRE) - Lead developer responsible for the design of the Teller to DRE integration for Deposit holds. Included proof of concept to integrate Argo Netbridge component to the DRE RESTful web service.

Confidential, Marietta, GA

Independent Consultant

Responsibilities:

• Engaged as a high level controls software engineer on the baggage handling system to assist the client in enhancing their current reporting capabilities.
• Designed and coded the user interface for the CBRA application in WPF and C#. The application was designed and developed from the ground up. Functional requirements include printing, barcode scanning and fully configurable user interface. The application interfaces to the Programmable Logic Controller that controls the baggage system.

Confidential, Memphis, TN

Independent Consultant

Responsibilities:

• Engaged as a developer to assist the client in resolving functional issues with the deployment of cash dispensers as well as to provide a recommendation for deploying cash recyclers to multiple pilot sites within their Teller/Image Capture application
• Transitioned to the Loan Origination System (LOS) team to participate in development of several compliance projects requiring both client and server side enhancements as well as to the Argo Decision Engine.
• Developed multiple C# programs exposed as COM components to consume REST services from various providers, including Housing and Urban Development and Bing's Geocode API
• Additional responsibilities included providing training to new offshore team members, production support, technical and migration lead responsible for reviewing all environment change requests, database change requests and code deployments for the LOS application in the lower environments
• Worked directly with third party vendors and project team members across applications to drive functional and non-functional technology requirements, capture development and testing estimates and provide timelines for delivery

Confidential, Minneapolis, MN

Independent Consultant

Responsibilities:

• Member of the Fusion Loan application development team. Responsibilities include design, develop, unit test and document all assigned development initiatives
• Worked collaboratively with business analysts to further define/refine system requirements specifications to create functional and technical design documents
• Develop functional components leveraging .Net 2010 and the ADS 5.2 development tools.
• JavaScript was the primary development language for the UI along with VB ASP and XSLT. Midtier development leveraging core ADS Customizer, SQL Server dbms with primary interface to ACAPS host application

Confidential, Atlanta, GA

Sr. Application Manager

Responsibilities:

• Sr. Technology Application Manager for the Interact Engineering team. Application owner and resource manager responsible for middleware and database tiers of the Fidelity Xpress application.
• Successfully integrated and rolled out application to multiple lines of business including Banking Center, Contact Center and GWIM with over 5,000 stores and a user base of approximately 65,000 users enabling the retirement of the legacy Sales and Service application.
• Worked closely with the line of business to address defects and significantly drive down FCI’s, DPMO and improve performance of the vendor supplied product prior to full deployment.
• Additional responsibilities include managing the Common Services team which included creation of the Interact Playbook to establish necessary processes and standards for operationalizing the application, Software Configuration Management for the build and deployment of code to the development environments, Vendor Management including relationship with the Fidelity partners, Governance and Strategic roadmap for the target application across all tiers.
• Worked as a Technical Manager of the Banking Center Sales and Service Team. Responsibilities included managing the Model and California Sales and Service applications deployed in 6,000+ Banking, Contact and Loan centers.
• The Model Merlin application is deployed in Argo Bankpro and the CA COIN application is built on a C++ framework (Vitamin C).
• Management responsibility for a team of over 50 associate and contract resources leveraging an offshore model
• Responsibilities include managing the re-design of our Model Platform application leveraging the Fidelity Touchpoint solution. Efforts included reduction in failed customer interactions, stability and the customer experience.
• Worked as a Technical Manager of the Client Services Application Development team. Responsibilities include management of Merlin Argo Bankpro and Mid Tier applications. Directly responsible for a large development team made up of both bank associates and consultants.
• Duties include design and code reviews, capacity planning and resource management in support of the implementation of enterprise applications.

Technical Delivery Architect

Confidential

Responsibilities:

• Member of the CST Architecture and Design Team. Primary responsibilities involve following Unified Architecture Process working directly with Subject Matter Experts and technical development leads across multiple applications to provide strategic direction on new initiatives impacting the Channel Technology Delivery space.
• The direction is to migrate from the Argo Bankpro client server based application to a browser based J2EE application based on Open Services Architecture utilizing Web Services
• Major projects included Architecting enhancements to an existing client Java application using RMI services to include the functionality to perform XML/SOAP messaging. This project provided direct communication to an integration layer providing Web Services.
• Lead Architect responsible for the design of the user interface for a new browser based application that provides the capability to remit funds from an existing US based customer to an established beneficiary internationally.