Technical Architect Resume

SUMMARY

US Citizen, result focused and self - motivated professional with 18 years of experience in Software Consulting with last 12 years focused on cloud technologies like Salesforce.com (Sales cloud, service cloud, marketing cloud, wave analytics, lightening etc), Workday, ServiceNow, Siebel CRM On Demand as Sr. Architect and manager.

PROFESSIONAL EXPERIENCE

Confidential

Technical Architect

Responsibilities:

Architect and design community development using Lightning Web Components and Lightning Aura Components
Leverage Salesforce-DX/Bit bucket for development
Develop various re-useable lightning web component and aura components for Salesforce and Salesforce Community
Research and develop workaround solutions for Lightning Web Component limitations
Integrate features developed using Visualforce pages, Lightning Aura Components, and lightning web component
Help debug the features built using Salesforce artifacts
Management of source code repository and deployment to scratch orgs using SFDX
Architect Salesforce Sales and Service cloud enhancement with implementation of new features and integration
Salesforce CPQ enhancement to Quote and Order process
Design and develop integrations with different web services and survey tools using SOAP and REST APIs
Create/Update Apex Triggers/Apex Classes, Batches/Schedulers/Integrations/Salesforce configurations etc
Perform Salesforce configuration activities like Security setup/workflows/process builder/objects/field/page layouts/profiles/permission sets etc
Deployment to various environments using ANT scripts
Implement Salesforce marketing cloud (Exact Target/Marketing Cloud)
Administration setup of the Role, Role Hierarchy, Multiple Business Unit, User assignment etc.
SFMC account setup of SAP, sender profile, delivery profile, etc.
Design and configure Journey Builder, Automation Studio, Query Activity, Reply Mail Management (RMM), Data Extension, Contact Model etc
Design and develop Ampscript for Email content
Configure custom Cloud pages for subscriber management
Create custom report from SFMC data
Write AMPScript
Use SFMC data views for logic and sending emails
Work on the Ad Studio/Audience Builder (DMP)/ Datorama/ LiveRamp in Marketing Cloud
Architect and model subscriber preference management in Salesforce CRM using VF Page/Lightning component
Setup trigger send definition in CRM using Marketing Cloud Connector
Architect and develop integration between Salesforce and Marketing Cloud using web service calls (SOAP API)
Implement survey integration with Marketing cloud

Confidential

Technical Architect

Responsibilities:

Capture metadata requirements needed for the new org
Define technical architecture and approach needed for org split
Perform splitting of metadata from parent org using Copado and ANT script
Create data sync processes using Heroku, Heroku Connect, and Postgress with Salesforce
Update server side application built on Typescript
Over 45 different metadata types were identified for split and then migrated
Architect data migration approach for split org using Heroku and Postgress
Setup integration
Support UAT and post-production issue

Confidential

Architect

Responsibilities:

Architect data migration to Salesforce
Architect and implement document integration with Pitney Bowes software for mailing
Create lightning components for case processing
Build templates using Conga Composer and S-DOCS
In Conga, configure different options for downloading, storing and delivering your output files
Batch generation of documents using Conga Composer
Use Template Builder in Conga Composer to build templates
Create Conga templates to generate Word and PDF documents
Integration architect
Integration with multiple integration backend and external systems:
Lodestar integration
EDI Integration with ESG
Pricing integration with internal system
Design and perform mapping for interface
Build and test integration
Architect design and implement customer community

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