SUMMARY

• Salesforce certified professional with over 6 years of work experience in IT industry, which includes 4 years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as a Developer, Administrator and Support Specialist on various business domains like Financial, Health Insurance and Higher Education.
• 6 years of experience in IT industry skilled in gathering and documenting requirements, developing project plans, risk analysis, design, development, testing and production support of different projects for various clients.
• Delivered Salesforce solutions on Sales Cloud, Service Cloud and Salesforce Communities and Fore.com platform
• Developed end to end Salesforce solutions using Configuration and customization using APEX Class, Triggers, Visualforce pages, Lightning components etc.,
• Built integrations between Salesforce and external applications using REST and SOAP APIs.
• Development experience in UI technologies like Bootstrap, Lightning Design System ( LDS ), jQuery , JavaScript .
• Proficiency in SFDC Administrative task like creating Profiles, Roles, Users, Reports and Dashboards
• Excellent communication and inter - personal skills, accustomed to working in both large and small team environments.
• Expertise in Higher Education, Banking, Health care domain.
• Excellent knowledge in Lightning Components Frameworks .
• Strong knowledge and experience working in teams implementing Agile Methodologies
• Experience in web technologies like HTML, XML, CSS, JavaScript, WSDL and SOAP .
• Experience in Database such as SQL Server, Oracle and MySQL .
• Proficiency in Object Oriented Programming Languages like C++, Java/J2EE
• Extensive experience in migrating data from Legacy Application to Salesforce using Apex Data Loader.

TECHNICAL SKILLS

Salesforce: APEX, VISUALFORCE, SOQL, SOSL, APEX TRIGGER, WORKFLOW And APPROVALS, DATA LOADED, WEB SERVICES

Front End/GUI: JDeveloper, Eclipse and Visualforce

Programming languages: Java 1.4 Servlet, JSP, JMS, JDBC, Struts, Web Service& 1.5, Collections, C++, VC++(MFC), APEX

Design Skills: UML (Rational Rose, Visio), Object Oriented Analysis and Design (OOAD), Design patterns

UI and Tools: Mavensmate, VS Code and Eclipse

Database and Tools: Oracle 9/10g, MS SQL Server, PL/SQL, TOAD

Development methodologies: RUP, Agile methodology, Iterative Development

Source Control: GitHub, VSS, Rational Clear Case

Scripting Languages: Shell scripting, Java script

Operating System: Unix, Windows 2000, XP and VISTA

PROFESSIONAL EXPERIENCE

Confidential, Roseville, CA

Salesforce Developer

Responsibilities:

• Designed and developed Oppup feature to outreach the students as soon as possible and improved EA productivity with over 50%.
• Designed and Developed Batch Apex to reprocess the OBM messages to TIBCO .
• Extensive experience in lead management, customized the process using controllers, visualforce pages to meet the business requirements.
• Implemented the Google TimeZone API to calculate the time zone based on the students billing address.
• Developed the apex Classes, Visual Force Pages and Triggers for various functional requirements
• Worked on Batch Apex to process the get ranked opportunities from Data Science Team.
• Designed and deployed custom tabs, Custom Objects, Junction Objects for various project needs
• Providing QA and UAT Support for the projects which I worked.
• Performed detailed analysis of business and technical requirements and designed solution by using configuration.
• Coordinate with release team to migrate components from Full sandbox to QA Sandbox.

Environment: Salesforce Service Cloud (Unlimited), Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Salesforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows

Confidential, Los Angeles CA

Salesforce Developer

Responsibilities:

• Developed Apex Classes, Apex Triggers and Custom Controller classes for various functional needs in the application .
• Custom pages (Responsive) developed using Bootstrap for Participant Agreement, Implementation Protocols Pages.
• Implemented Salesforce library for CMS users and Seamless Care Model Participants.
• Designed and Implemented Custom Pagination for Send and Receive Tab.
• Analyzing and providing fix for critical production issues for various models.
• Added fields to existing standard objects based on the requirement and created new custom objects accordingly
• Implemented security for the projects which I worked.
• Designed and deployed custom tabs, Custom Objects, Junction Objects for various needs of the projects.
• Providing QA And UAT Support for the projects which I worked.
• Performed detailed analysis of business and technical requirements and designed solution by using configuration.
• Coordinate with release team to migrate components from Full sandbox to QA Sandbox.

Environment: Salesforce.com cloud platform, CMS Assets Library, Bootstrap Responsive UI (Mobile friendly UI), Apex classes, Apex triggers, Components, Visual force Pages, SOAP API and web service callout classes and Salesforce Community

Confidential, Charlotte, NC

Salesforce developer

Responsibilities:

• Custom SOAP Web services were built for Ally Online Bank, to create the disputes and cases through online banking customers
• CMX project is implemented to send the DLP cases from Ally Bank Salesforce to CMX Salesforce Org .
• To pull the data from WebCSR Transaction System, we have developed/enhanced new SOAP web services and rest service call outs
• Implemented Batch Apex to send the case, disposition, account and contact details to Analytics Team
• Developed lightning components for Salesforce 1 App .
• Developed Apex Classes, Apex Triggers, Visual force Pages and Custom Controller classes for various functional needs in the application.
• Integration with internal legacy application using REST/SOAP web services.
• Extensive experience in Apex/Visualforce development.
• To make sure that Apex classes had code coverage of 95% and above during the deployment.
• Built and managed custom reports for Disposition manager and Executives.
• Manage day to day development activities on the salesforce.com platform and Support the creation of customizations and integrations required to solution delivery.
• Translate requirements from non-technical end users through interviews into documents understandable by users and developers, Process flow diagrams, Functional specifications with use cases and class models, sequence diagrams using tool

Environment: Salesforce Service Cloud (Unlimited), Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Salesforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.