SUMMARY

• Knowledgeable in the Initial set up of the application by defining the Rule Sets, Organizational Hierarchy, and Enterprise Class Structure.
• Excellent understanding of various types of Rules like Product Rules, Correspondence Rules, Integration Rules, Ruleset management and associated tools such as export & import.
• Hands - on experience in Flows, Flow Action, Activities, Properties, Access Groups, Sections in PRPC.
• Technically skilled in interpreting Tickets and comprehension of complex Flow Shapes for business scenarios.
• Involved in designing high level Class structure, Workflows, and Rule Sets in PRPC.
• Proficient in creating Access Groups, Operators, Work Manager and End User ID's, Rule Set versions, Work Baskets, Work Parties required to develop applications.
• Experience in implementation of various PRPC components like Data Transform, Decision Table, Decision Tree and Declarative expressions.
• Extensive experience in the IT Industry in Pega & Robotic Process Automation (RPA) with full project development, implementation and deployment
• Experience in working in Kanban and Agile methodology.
• Implemented attended/RDA and unattended/RPA bot activities using OOTB Methods.
• Hands on experience in building Robotic Processes for manual use cases.
• Managed robot's workloads/load balancing using Work Queues.
• Worked with windows and web applications to create end to end process automation.
• Developed and configured automation processes as per the Solution Design Document (SDD) to meet the defined requirements.
• Worked on multiple interrogation methods such as Win-32, Accessibility, Region and Bulls Eye.
• Expertise in developing applications using Visual Studio.NET technologies.
• Designed UI using HTML, JavaScript, CSS and Bootstrap for providing the user interface and communication between the client and server.
• Extensive debugging skills in PRPC using with TRACER, Clipboard and Rules Inspector/Live UI.
• Clear understanding of Object Oriented Programming (OOP) methodology and concepts.
• Experience in developing Web applications using Java/J2EE and java based technologies such as JSP and JDBC.
• Having Good analytical, communication and interpersonal skills.

TECHNICAL SKILLS

Java Technologies: Java, J2EE, JDBC, Hibernate, JSP, Servlets, Spring Framework, Java Beans, Web Services

SDLC Methodologies: Agile/Scrum, Waterfall

Languages: VB Script, Java Script, SQL, Visual Basic, HTML, XML

Databases: MS Access, SQL Server, ORACLE DB.

Software Packages: MS Office, MS Project, MS Visio

Operating Systems: Windows 7/Vista/NT/2000/XP, Unix/Linux

Tools: Toad, Visio, FileZilla, Soap UI, Postman

Smart BPM Suite: Pega PRPC 7.3/7.2 (BPM), BIX, CPM

PROFESSIONAL EXPERIENCE

Confidential, Piscataway, NJ

Pega Developer

Responsibilities:

• Analysis of the specifications provided by the clients
• Design and Development
• Responsible to do the code and design reviews for the work done by the team
• Responsible to ensure that the team follows / create the documents as suggested by the UHG QMS team.
• Run the Preflight tool on a regular basis and guide the team resolve the items found in the report.
• Involved in support and defect fixing in production environment.
• Involved in unit testing and peer reviews for the fixes.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Working on Reporting using BIX, As per business requirement
• Worked on UI rules such as Case Type, Flow actions, harness, section, HTML and JSP.
• Involved in Creation of validation rules to implement business logic validation.
• Developed Pega Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Developed optimized activities for agents, worked on SLA processing and extensively worked on file listener process to interact with external systems to automate business processes.
• Created reports using List View, summary view and report definition rules.
• Involved in design and development of critical enhancements and mandates.
• Involved in planning and execution of unit testing and user acceptance testing.
• Prepared analysis and application deployment documents according to the PRPC coding standards.
• Created JMETER for testing purpose and for payload
• Worked with QA for testing and resolving defects in different level of application cycle such as DEV, QA, UAT and PROD.

Environment: Pega 7.2/7.3/8.0, JAVA, Soap UI, ORACLE SQL Developer

Confidential, Somerset, NJ

Pega Developer

Responsibilities:

• Creation of rules required to fetch data like Data admin DB Name, DB tables.
• Implemented Data Management Service Layer, Pre-Processing and Post Adjudication modules as per the requirement.
• Implemented the Integrations module that involved interaction with external systems using integration connectors, services.
• Enhanced the complete User Interface module for the Application with latest PRPC OOTB features and worked on most Portals, Harness, Sections, etc...
• Analysis of the specifications provided by the clients
• Responsible for overseeing the Quality procedures related to the project.
• Understanding the project requirement and client expectations
• Preparing the Rules Log and Technical Design
• Involved in development of back end (functions).
• Preparing test cases and performing unit testing.
• Followed AGILE methodology to ensure the project progresses in an efficient way and delivered in a timely manner, understanding of requirements and designing of the application.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Involved in creating activities, activity step methods, when rules and decision rules.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Participated in development of code and workflow for the business process.
• Coded Activities, Decision, Declarative expression, User Interface, Skills, Operators, Work Baskets, List views, flows, Sections, Data Table and Harness rules.
• Worked on Agents, Correspondence and SLA.
• Testing and debugging using tracer and rules inspector.

Environment: Pega 7.2, JAVA, Web Services

Confidential, Hoboken, NJ

Pega Developer

Responsibilities:

• Implemented End to End Robotic Process Automation (RPA) using Blue Prism.
• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations to maximize production and operating efficiency.
• Based on old application flow, develop a new stages base flow for case management application.
• Created high level Class Structure in PRPC.
• Created Activities for implementing core Business logic.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declare pages, Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from systems.

Environment: Pega Rules Process Commander 7.1,7.2, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, Quality Center, MS Visio, Oracle 11g

Confidentia

PEGA & Java Developer

Responsibilities:

• Participated in business requirement gathering, analyzing the requirement, documenting the requirements of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using Pega PRPC.
• Interacted with Business Analysts and Users to understand the business process, business needs and requirements, identify enhancements.
• Supported design phase activities by leveraging Pega Direct Capture Objectives (DCO) Methodology
• Worked and Implemented PRPC User Interface development - Sections, Harnesses, and Flow Actions developing web-based UI's using DHTML, Object-oriented JavaScript.
• Implementation of Declarative Processing features - Expressions, Indexes, Constraints, Decision Rules like Decision Table, Decision Maps.
• Involved in Use Case conception, Design, Elaboration and Transition phases.
• Extensively worked on using Data Model and Data Pages.
• Integrated with External Database using Rule-Connect-SQL.
• Made extensive use of Connector Rules (SOAP, SQL, and Java), Service Rules, and File Listeners in PRPC to integrate with external systems and used IAC for creating Pega composite application.
• Designed Correspondence Rules Sending notifications.
• Good debugging capabilities using Tracer and Clipboard, extensively work with Trace Open rule, break points to keenly debug activities.
• Involved in troubleshooting and communicating with production support team in order to resolve technical issues which require hot fix from Pega systems.
• Created Product rules and Involve in Rules migration.
• Interviewed users and generated business rules and requirements.
• Converted the design sessions to generate automation using OpenSpan Studio and Visual C#, .NET.
• Communicated with Management and BA to keep them updated on progress.
• Responsible for the regular production support activities as well as the maintenance related tasks.
• Analysis of Business and Technical Requirements.
• Involved in the UAT testing with End User
• Effectively identified, debugged and resolved production issues using the Open Span debugger
• Designed Use Cases using UML and managed the entire functional requirements life cycle.
• Responsible for developing GUI/user interfaces using JSP, CSS & DHTML.
• Developed Java Script, Action Script macros for Client-Side validations.
• Proficient in Client Side Designing and Validations using HTML, JavaScript, CSS, JSP, Struts Tag Library, JSTL, JQuery and AJAX.
• Created Web.xml, Struts -config.xml, Validation.xml files to integrate all the components in the Struts framework.
• Design and Developed using Web Service using Apache on JBOSS.
• Install and configure a Linux server to publish applications and the Database.

Environment: Pega V6.2, Web Sphere, MS Visio 2007, Oracle, HTML, XML, SOAP UI 3.0, JavaScript, SQL Application server, Java, Struts, JQuery, My SQL, UML, JSP, Servlet, Ant, XML, JIRA, Swing, SQL