System Support / System Analyst Resume
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Atlanta, GA
SUMMARY
- Software system analyst with extensive full project lifecycle experience.
- Application development expertise in insurance and financial enterprise environments
- Analyzing and interpreting requirements, communicating between technical team and leadership personnel
- Java, .NET, SQL, Jira, Team Foundation Server, MS Office Word, Excel
- Agile/Scrum methodology, QA testing, defect tracking
PROFESSIONAL EXPERIENCE
Confidential - Atlanta, GA
System Support / System Analyst
Responsibilities:
- Supported Front, Middle, and Back Office users of the Calypso trading platform.
- Served as liaison between line of business and technology team.
- Interpreted business requirements and created technical specifications.
- Researched data inconsistencies and performed troubleshooting using ad hoc SQL queries and stored procedures.
- Created Excel macros and pivot tables to represent daily risk factor data.
- Created Excel reports to track defects, outages, root cause analyses, and SLA breaches.
- Responded to technical errors related to trade lifecycle, pricing, payments, and reporting.
- Worked with Calypso vendor to analyze and respond to critical system defects and outages.
- Provided continuous on-call support for end users and automated application processes.
- Performed QA testing for new financial products.
- Advised QA automation engineers on proper test procedures for each product.
Confidential - Atlanta, GA
Application Developer / System Analyst
Responsibilities:
- Java, .NET developer and system analyst for Capital Markets.
- Translated business and regulatory requirements into technical requirements.
- Created technical specification documents for onshore and offshore developers.
- Coordinated Financial Data extraction and manipulation via Oracle PL/SQL and proprietary APIs (Java, Javascript), which was subsequently loaded into a central data lake.
- Conducted Java, .NET/Web API development for the creation of new derivative products.
- Provided production support and development for regulatory reporting requirements.
- Frameworks and platforms: .NET Framework 4.6, Entity Framework, SQL Server, IIS, Visual Studio, TFS
- Completed annual training for Anti-Money Laundering, Dodd Frank regulations, and Agile best practices.
- Created SQL stored procedures to extract, map, and transform trade data for Dodd Frank and EMIR reporting.
Confidential - Atlanta, GA
Java, PL/SQL Application Developer
Responsibilities:
- Modified client-specific Java and PL/SQL business logic to meet new client needs using JDeveloper and Oracle PL/SQL Developer.
- Proactively resolved errors related to invalid data, Oracle database errors, or coding defects.
- Responded to system outages within significant time constraints.
- Facilitated new development through analysis of legacy Java and PL/SQL logic.
- Collaborated with offshore developers to manage multi-team projects across time zones.
Confidential - Charlotte, NC
Java Application Developer
Responsibilities:
- Developed code for client-specific requirements using IBM WID 7, leveraging and modifying previously implemented Java solutions.
- Implemented data model changes in Java classes, Oracle tables, and Hibernate mappings.
- Created JUnit tests to ensure proper code coverage.
- Maximized application flexibility via custom XML configuration files utilizing Apache Commons Configuration.
- Researched and repaired defects in Wicket-based web user interface (running on Websphere Process Server).
Confidential
Application Developer
Responsibilities:
- Coded functionality (such as JAX-RPC calls to web services) into existing Enterprise Java applications using IBM RAD.
- Configured, tested, and debugged applications on IBM Websphere Application Server.
- Developed flexible, customized JSP pages for testing and debugging Java EJBs.
- Developed new COBOL applications, extended functionality of existing programs.
- Developed solutions best suited for impacted systems, partnering closely with design personnel to relate appropriate system knowledge.
- Served as subject matter expert in the design, development, documentation, and support of database-driven real-time system.