We provide IT Staff Augmentation Services!

System Support / System Analyst Resume

2.00/5 (Submit Your Rating)

Atlanta, GA

SUMMARY

  • Software system analyst with extensive full project lifecycle experience.
  • Application development expertise in insurance and financial enterprise environments
  • Analyzing and interpreting requirements, communicating between technical team and leadership personnel
  • Java, .NET, SQL, Jira, Team Foundation Server, MS Office Word, Excel
  • Agile/Scrum methodology, QA testing, defect tracking

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

System Support / System Analyst

Responsibilities:

  • Supported Front, Middle, and Back Office users of the Calypso trading platform.
  • Served as liaison between line of business and technology team.
  • Interpreted business requirements and created technical specifications.
  • Researched data inconsistencies and performed troubleshooting using ad hoc SQL queries and stored procedures.
  • Created Excel macros and pivot tables to represent daily risk factor data.
  • Created Excel reports to track defects, outages, root cause analyses, and SLA breaches.
  • Responded to technical errors related to trade lifecycle, pricing, payments, and reporting.
  • Worked with Calypso vendor to analyze and respond to critical system defects and outages.
  • Provided continuous on-call support for end users and automated application processes.
  • Performed QA testing for new financial products.
  • Advised QA automation engineers on proper test procedures for each product.

Confidential - Atlanta, GA

Application Developer / System Analyst

Responsibilities:

  • Java, .NET developer and system analyst for Capital Markets.
  • Translated business and regulatory requirements into technical requirements.
  • Created technical specification documents for onshore and offshore developers.
  • Coordinated Financial Data extraction and manipulation via Oracle PL/SQL and proprietary APIs (Java, Javascript), which was subsequently loaded into a central data lake.
  • Conducted Java, .NET/Web API development for the creation of new derivative products.
  • Provided production support and development for regulatory reporting requirements.
  • Frameworks and platforms: .NET Framework 4.6, Entity Framework, SQL Server, IIS, Visual Studio, TFS
  • Completed annual training for Anti-Money Laundering, Dodd Frank regulations, and Agile best practices.
  • Created SQL stored procedures to extract, map, and transform trade data for Dodd Frank and EMIR reporting.

Confidential - Atlanta, GA

Java, PL/SQL Application Developer

Responsibilities:

  • Modified client-specific Java and PL/SQL business logic to meet new client needs using JDeveloper and Oracle PL/SQL Developer.
  • Proactively resolved errors related to invalid data, Oracle database errors, or coding defects.
  • Responded to system outages within significant time constraints.
  • Facilitated new development through analysis of legacy Java and PL/SQL logic.
  • Collaborated with offshore developers to manage multi-team projects across time zones.

Confidential - Charlotte, NC

Java Application Developer

Responsibilities:

  • Developed code for client-specific requirements using IBM WID 7, leveraging and modifying previously implemented Java solutions.
  • Implemented data model changes in Java classes, Oracle tables, and Hibernate mappings.
  • Created JUnit tests to ensure proper code coverage.
  • Maximized application flexibility via custom XML configuration files utilizing Apache Commons Configuration.
  • Researched and repaired defects in Wicket-based web user interface (running on Websphere Process Server).

Confidential

Application Developer

Responsibilities:

  • Coded functionality (such as JAX-RPC calls to web services) into existing Enterprise Java applications using IBM RAD.
  • Configured, tested, and debugged applications on IBM Websphere Application Server.
  • Developed flexible, customized JSP pages for testing and debugging Java EJBs.
  • Developed new COBOL applications, extended functionality of existing programs.
  • Developed solutions best suited for impacted systems, partnering closely with design personnel to relate appropriate system knowledge.
  • Served as subject matter expert in the design, development, documentation, and support of database-driven real-time system.

We'd love your feedback!